Bel Jou Hotel

Francine Martineau

Bel Jou is a little gem. It is not too big and you get to know the staff and other guests.. The staff is friendly, helpful and attentive to our needs. They made our stay a memorable one. The staff is the hotel’s best asset! Great activities are planned every day at the hotel.

Rebecca George

What an amazing experience. We were greeted by a lovely lady she made us feel welcome. Our stay got better and better. Our room was spotless and spacious.The food was awesome. The drinks and cocktails were flowing. But what made our experience special was the staff they went over and beyond their job role. My husband and I felt so special. We want to specially thank Jafree and Cyprian and our room attendant. BelJou has made our wedding Anniversary a memory to treasure. This hotel is indeed beautiful gem. We look forward to going back. We can't thank you enough Bel Jou and your wonderful staff.

Judy Clercin

I arrived at Bel Jou on April 15th with my boyfriend to celebrate my birthday. Upon arrival we waited in the lobby to check in, we were presented welcome drinks. Everyone from the time that we got there to the time that we left were so friendly and accommodating. Would definitely recommend this place to other people. If you're looking for something quiet and peaceful this is definitely the place to be. Location wise there isn't a beach on or in close proximity to the property.

Endyia M

Overall experience wasn’t the best. We had to pay for bottled water and there were rarely towels available for the pool. There were multiple staff members with non-welcoming attitudes when asked for basic things and just made me feel unwelcomed or bothersome. Service from staff was noticed to be prompt for non-black customers and when addressed it was brushed off. The rooms are nice but outdated and not worth the nightly rate. There are many stairs also and no elevators so keep that in mind as well. The drinks were great most of the time and the food (buffet) overall was good. It’s not a place for entertainment if that’s was you’re looking for and the hotel appeals to the older crowd (50+) for sure. The hotel is pretty central for some excursions but a distance away to the local market/town. I was not happy about the customer service I received and after having brought it to the manager on duty AND GM attention, it was clear it was discussed in a non professional manner with the staff because of what we heard. A lot of things just weren’t handled appropriately or professionally in my opinion. The views are great though!

Ryan Moze

The staff were excellent. Everyone was friendly and extremely helpful. However, I think the rooms and facilities are probably a bit less updated and well appointed than I would expect for a four star property. Nonetheless, I would still recommend the hotel, especially if you are looking to be close to Casteries.