Chanalai Garden Resort

Paris

Beautiful hotel in great location super close to the beach and 7/11. We had a great view of the ocean from our room and the bed was huge and comfy. Amenities in the rooms were good, especially the body lotion and two daily complimentary glass bottles of water. All the staff were very nice and attentive too which made the stay feel pretty luxurious. You even get complimentary ice cream and tea, and a porter to take your bags to your room when you arrive. The room service we ordered on our first night was delicious and the Friday poolside grill buffet was amazing. The pools were awesome and we swam every day, although they could be a little cooler as they were both quite heated and when the weather is already boiling it’s not super comfortable to get into a warm pool. I have three downsides of this hotel. First, I wish the music they played in the pool areas was A. less loud as it was pretty deafening when you’re trying to relax on the loungers and B. better quality, as it was mostly quite bad and generic club style covers of pop songs. It kind of ruined the relaxing poolside vibe and I didn’t want to stay outside for very long. Second, four air conditioning units were placed directly outside our room door, which were very loud at night, and our room’s air conditioning itself was also very loud so we had to place it on the lowest setting just to fall asleep. Even then I woke up quite a few times on the first night and had to wear earplugs for the rest of the time. Third, the wifi in our room was kind of poor and was either slow or didn’t work at all a lot of the time. Overall though a very relaxing and luxurious stay. I’d definitely come back again.

Adam

Nice resort. F+B staff service/attention is good. Front desk staff average at best. Didn’t allocate a 2 room family booking for a 7 night stay next to each other, so we had random party people in between us nightly smoking etc. Rooms are dated but Housekeeping were great. Many stairs and resort built like a maze but views are superb. Overall only 3 Star at best (especially service quality), could find better value resorts elsewhere in Kata or Karon

Dean Dahnke

An easy walk to the beach. Laundry and a 7-Eleven right across the street. Food markets are about a four block walk. Great location, The one down side, we took 3 different elevators to get to our room. It is built on the side of a cliff. The breakfast buffet was great lots and lots of choices.

Alexander Poplooukhin

Service is very nice. Location is very close to the sea, we had seaview room and we enjoyed picturesque view of sea from our balcony every day. But rooms of first row face the noisy street, keep in mind this fact. Hotel is not so new and we faced clogged sink in bathroom and out of ordered air-conditioning within our vacation. Fortunately, all issues were resolved very quickly.

Julia P

The hotel is not bad, a little tired, but tidy. Some rooms are accessed by stairs without a lift, so families with children will need to place the stroller on the pool floor, in the lobby or lift it each time. The room is tidy, but for complete cleanliness you need to indicate what to clean. The room has everything: safe, tea/coffee, minibar, shower amenities (including body lotion and hair conditioner, shaving kit). Large bed in the room, however large wooden support on which we put many bruises on our legs. Breakfast: as everywhere else (eggs, bread staff, cereal, hot food), bonus!!! - Oatmeal with milk for children is always available, friendly staff. Lunch/dinner is quick to prepare; we liked the chicken with spinach and vegetables. Every evening preparing some special offer - buffet with a different theme in the pool area. There is a play room available, although there are not enough toys, not enough balls for the pool with a slide and open only until 17:00, many times my clothes get dirty at the doorstep. The pool has balls and a couple of circles, the pool does not smell, there is a small one for kids. Features of the New Year: high price in the season, New Year’s dinner is very expensive (7000 baht per person, with a show program), fireworks blast before and after the New Year, very loud, woke up me and the child. Plus: beautiful view of the sea, which is located across the road. The staff is responsive, quite clean, breakfast is normal, the pool doesn’t smell, there is a games room, and when you leave, they clarify what needs to be worked on. Between two nice beaches. Minus: there is a building with a step without an elevator, there are ants in the room, hard corners of the bed, high audibility (you can hear neighbors behind the wall and playing in the pool, fireworks generally exploded like a bomb on the beach), the water in the shower does not heat up well, the sink gets clogged. I didn’t like children’s playroom, a bit dirty (be careful with a step or socks will be black) and not enough normal toys and balls for children’s slide), small working hours. In general I would recommend this hotel.