Overview
Immerse yourself in pure tropical bliss and luxury living during a holiday of a lifetime at the magnificent 5-star, all-inclusive Iberostar Tucan, on Mexico’s glorious Riviera Maya. Sitting beside powdery white sands and crystal clear waters, the ...
Immerse yourself in pure tropical bliss and luxury living during a holiday of a lifetime at the magnificent 5-star, all-inclusive Iberostar Tucan, on Mexico’s glorious Riviera Maya. Sitting beside powdery white sands and crystal clear waters, the resort is an ideal pick for families or couples seeking a plethora of activities, stylish accommodation and a variety of dining options. With stunning natural scenery all around and an array of exotic wildlife right on your doorstep, you are guaranteed to enjoy a taste of paradise that you will savour forever.
How far is the nearest beach?
Next to the beach.
Distance from resort centre
Close to a small number of shops, cafes and restaurants.
Distance from airport
Approximately 61km away from Cancun International Airport.
Pools
Restaurant
Bar
Gym
Beach
Golf
Parking
Spa
Wifi
Kids Club
For Families
All-Inclusive
The Iberostar Tucan all-inclusive package includes the following:
- Breakfast, lunch and dinner at a variety of restaurants
- Snacks
- Ice cream
- Local and international alcoholic beverages
- Selection of premium spirits
- Soft drinks
- Entertainment for children and adults
- Access to sports facilities
- Non-motorised water sports
- Sunbeds
Details are subject to change. You will be provided with full details of the all-inclusive programme on arrival at the hotel.
4.7
Google reviews (8822)
Mayra R.
The hotel has the potential to be great, all that it lacks is customer service. At times you will receive good service but most of the time there is no service at all in the buffets or bars. There is also no service at the pool or beach.
FYI- Because there are two hotels in one you have to be going for food and activities from one hotel to the other.
Room -The room was very spacious, only downside was the temperature in the room is locked and cannot be set cooler.
Restaurants are not that good, the steakhouse has no steak only pork, it did have vegan options.
Beach and pools- the beach was amazing and the pool is very big with a beach walk-in which is great for kids. There are plenty of chairs/lounge. The kids pool was also very fun (note there is only one).
Spa - we got a couples massage and it was SPECTACULAR. The spa has sauna, steam room with mint, massage showers and a pool with different areas you can massage. WE LOVED IT!
lynn dupuis
This is our first time here and are truly impressed. The service has been absolutely top notch. Cesar at the front desk has been wonderful and has been there to answer all of our questions. He has helped us plan our day trips and given us lots of helpful tips for the area. The service and maintenance around the hotel is exceptional. The food has been great too with lots of variety. The rooms can use a little freshening up. Beach is great. So glad we chose this hotel.
Erick Guillen
This hotel is very beautiful and it is a small walk to everywhere from the reception to the pool and restaurants. The night shows is by far the best part of the hotel. The main host Israel and Nare always have different shows each day and make a great vibe. Israel always has a lot of energy and a great host. He is Great in talking English, Spanish, French, and Italian! I was here with my parents and it was great for any age. Great dancers and singers. The food was great and a great variety as well from Italian, Japanese, American and of course Mexican. I would say to have more normal sodas instead of mostly diet soda. The rooms were simple but clean and the hotel is not luxury for the most part. We’ve been here for 12 days and enjoyed every part of it! Highly recommend!
C Roms
Not worth your money. The service is less than pair, the communication is poor, and the shows in the theatre are not great. Fire show and white (apparel) show were the best ones.
Furthermore, the management team is not here to make each person’s experience exceptional. I would recommend any place but here. Save your $$. Book at Excellence - they are 5 notches above.
We had bugs in our bed - booked two rooms and all 5 of us had massive bug bites. Ended up having to sleep on top of the sheets.
Don’t get me started on about the animal noises that start at 5:50-6am every morning. It would like a monkey mating call.
Also, if you are unfortunate enough to book here, make sure and read all the fine print. Best of luck. I wonder if the owners from Spain even care about the sub pair leadership here.
Karina López
My favorite hotel ever, great service and super friendly staff. It's a beautiful place with very pretty rooms and good food. I love walking through the mini jungle and seeing all the animals wander around. I would definitely recommend scuba diving!! My siblings and I went scuba diving with Gabby and she was such an amazing teacher! I can't wait to go back again
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