Magdalena Grand Beach and Golf Resort

Henna Inspire

Our room was so far away from the lobby. Rooms were average. No hot water in the bathroom. Safe didn’t work and the security people had to come fix it. Location is good and you feel safe in the hotel. No free water provided on daily basis. Continental breakfast provided which was basic but did the job. We had an add on for breakfast and was charged 225tt but not worth it to pay that much. We had access to ride the bikes but we did not take advantage of this. Afternoon tea was good- had the tuna sandwich which was delicious and we were greeted by the hotel cats. Ginger being our favourite. The timings for happy hour and afternoon tea are quite late.

Nicholas

It’s definitely not worth the price anymore. I have stayed here many times over the years but unfortunately I was very disappointed during my stay at Magdalena Grand Beach Resort in October 2022. First of all, it needs general maintenance. But then they started painting the hotel these atrocious bright colours. It completely takes away the architectural style of the hotel. The air conditioner was not working in my room. The water heater in the bathroom was not working. The floors felt icky and slippery. The pool bar had no ice for my entire stay and drink options were very limited. The resort bicycles were unusable. My breaking point was when the pool had deflated pool toys floating around. When I asked if I can get another one they were unable to put their hands on a pool volleyball ball and was unable to get an air pump. When I went to the front desk lady was very unhelpful and unbothered by all the complaints I had. The manager was standing next to her and refused to assist me. The staff apart from the ones mentioned above were kind but they themselves were very frustrated with the state of the hotel and the unavailability of basic items that made their job difficult to do therefore making guests unhappy. The hotel refused to compensate me for the lack of basic amenities a hotel of that stature was supposed to provide.

Chris Andrews

Its such a shame that I'm giving these guys 2 stars as they have had to deal with a lot of issues over the last few months and they do try hard. If i was to give 5 stars, it would be to Pamela, Latisha, and Diamond Katie. They were fantastic. The Magdalena is tired and in need of attention and or investment. The once impressive glass facade is filthy, as is all of the glass around the hotel. The general feel is of a bodged repair. I would advise footwear on the decking around the pool, there are screws proud of the surface by by 5mm at least in places. These could easily cause a nasty injury to your feet. The decorating in general looks like its been done by a 5 year old, especially around the pool. I am a regular tourist, and I have traveled to many all inclusive establishments around the world. I have never before had to sign for every single drink and, or meal like I have at the Magdalena. Although the hotel say that this is for their internal accounting, I get the feeling that they do not trust their staff. Immediately this did not put me at ease. During our stay, we met two cats. Both clearly need veterinary treatment. After speaking to many members of staff it became clear that they rely on the good will of tourists at the dinner table. The hotel will not take any responsibility for these cats. One of my last trips was to the Creta Maris, Crete. These guys have got it sorted when it comes to all inclusive. They also have staff dedicated to the welfare of all animals and wildlife on site. There are feeding stations for cats and regular visits from veterinary professionals. They have taken on the moral and social responsibility that a good a decent business should. Sadly the Magdalena is not that responsible. On the day of departure, we had to check out by 12pm. That seemed pretty standard. Our transfer was at 4pm. When we ordered a drink at the bar we were told that we had to pay after check out. That in my opinion is not standard. It felt like a final F You. I paid thousands of pounds to be a guest at this establishment only to be left with a sour taste in my mouth. I love Tobago and I would visit again but there's no way I would stay at the Magdalena.

MzMuffin

I'm sorry. I love this place. It's so breathtaking...😥...the thought of not being there makes a person wanna cry! It's on the open Atlantic, so that you feel like you're watching the edge of the world. ☺ It is a supreme experience. You will need to rent a car to get around the orher parts of Tobago, though. But quite frankly, who needs the other parts? 🤷🏻‍♀️ You have EVERYTHING in there and at your fingertips. Enjoy.....ennnjjooyy.....ENJOY!!! ☺💕👍

Alice O G

We found the hotel to be very nice. Lovely staff, beautiful position, despite suffering from the oil slick the hotel had gone above and beyond to rectify it. Visited the golf course, very hard but beautiful. Food excellent. Rooms nice, could do with an uplift in the bathrooms, but it's absolutely fine.