Overview
Sitting in a prime location close to the magnificent Petronas Twin Towers, the Novotel Kuala Lumpur City Centre Hotel is the ideal pick for anyone looking to enjoy a thrilling adventure in Malaysia’s bustling capital. Featuring comfortable rooms, ...
Sitting in a prime location close to the magnificent Petronas Twin Towers, the Novotel Kuala Lumpur City Centre Hotel is the ideal pick for anyone looking to enjoy a thrilling adventure in Malaysia’s bustling capital. Featuring comfortable rooms, a range of modern leisure facilities and a choice of dining options, this stylish retreat is the perfect place to relax after experiencing the sights and sounds of Kuala Lumpur. An exhilarating holiday awaits at the fabulous Novotel Kuala Lumpur Hotel in the beating heart of Malaysia.
Distance from resort centre
Close to shops, bars, cafes and restaurants in the centre of Kuala Lumpur.
Distance from airport
Approximately 58km away from Kuala Lumpur International Airport.
Pools
Restaurant
Bar
Gym
Golf
Parking
Spa
Wifi
For Families
Dining
Qing Zhen Chinese Restaurant
The Square
4.1
Google reviews (2778)
Kit
We had a twin room. It was tiny, and they were small single beds. The actual room was small and very limited space. I was told this was because it was a corner room.
The l'occasion was excellent and the hotel was very clean.
One day the room had not been cleaned by 4pm despite us putting the "clean my room" label on the door at 9am.
Caryn Yeap
It was a satisfactory stay. The breakfast buffet had a good variety of foods and drinks.
The staffs were polite and nice but there were no follow ups. I had to give several reminders. I suggest to have a better communication system between teams.
The rooms were clean and the bed was comfortable. However, lighting could be improved in the middle part of the room.
Overall, my stay was acceptable, though I could not say the same for the reservation part (It was so stressful!)
My advice is to make a reservation at least 2 months ahead (as their reservation team takes a long time to reply) and to call a week before to confirm.
It took me over a month just to make a simple reservation and I had to call several times to make sure that the team had gotten my emails. Even the call is not guaranteed to be answered.
Misaki Suzuki
The room was more spacious than it looked in the pictures. Very comfortable. The location was excellent. Most of the staff were helpful. Breakfast was a bit disappointing. Despite big selection, most food didn't appeal to us: chemical flavored dessert, low quality bread,...
I sent an email to the hotel after checking out when I noticed something missing from our luggage. They never replied.
igweller
From Check in to Check out, everything went smoothly. Location was quite central for me. With a big shopping centre next door, everything was convenient. The Hotel and staff were also great. No complaints here.
Fifa Tang
Love this hotel. My stay was pleasant. Clean rooms and bathroom/shower. Service was good and polite workers here. Easy access to nearby shopping/KLCC and pavilion. Easy to get grab from here too. 7eleven just opposite the hotel. Recommended 👍👍👍
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