Rodos Palace

Jelly Blu

I travelled here with my three year old son and I can honestly say this is nowhere near a 5 star hotel. The hotel appearance is good but the room I stayed in was very dated and dirty. The toilet lid kept falling on us every time we used the bathroom, reported and nothing....which is a recurring theme. The air conditioner was extremely loud, the cleaners never cleaned, even when asked! The alcohol was watered down and they only had one bar. The restaurant was policed as soon as you walk in, creating huge queue. The food was standard, no variation for the whole time of stay, no one even came over to ask if you needed a drink! There was no kids entertainment only a play centre and she was honestly the only nice staff member I met. Every other staff member was rude, dismissive or felt bothered you was talking to them. They claimed to have a park which was located in a forest at the back of the hotel which consisted of one slide and a swing covered in cobwebs. The slide is dangerous and had my son flying off into the pits of stones and rocks and he was injured. When mentioned to staff members, again no concern or action taken. The evening entertainment was okay, drinks were watered down. One of the bar staff kept harassing another lady I met there, then coincidently her safe in her room was broken into and passports taken. (Not saying it was him, but it does seem fishy). Just to have your personal belongings taken out of your room in general is terrible. There is a beach across the road but it is stone one, very disappointing. I literally took a cab to the other side of the island to enjoy a sandy beach. I wouldn't recommend this hotel, the staff are dismissive and the lady who sits at the front and takes 'all your concerns/complaints down' does absolutely nothing. This is a poor basic excuse for a hotel and should be a 2-3 star hotel.

Stuart Goddard

Our room on the 12 floor was excellent, clean, shower amazing. On the whole the service was good can take a while to be served at the all inclusive bars the pool bar also isn't included in all inclusive which is annoying. Food was of a fair standard check your chicken before eating had a few issues with under cooked chicken. Can be Very repetitive food. This is a good all inclusive struggle to believe its a 5 star hotel a 4 star would be closer I feel.... oh and watch out for rude, queue jumping, sun lounger hogging friends from the continent!! (F&G's) staff are all friendly and they really work hard and long hours.

aggie ZD

Great location 5 bus stops away from town. Easy to access by bus from airport. Great restaurant service, really friendly and helpful restaurant staff. Basic 5 stars standard. Modern nice room with sea view. A lot of entertainment in the hotel. Yoga session every day Snack bar with 6 hot dishes, snacks, pudding and drink station- great if you miss lunch. Huge hotel - busy by dinner or late breakfast. No bath in ur room - travel with small child was a bit of pain. No kettle, Otherwise everything like the photos show on the Google’s site.

Mollie Young

At first, I was worried about this hotel when I booked it through Love Holidays because of some negative reviews. But after staying here, I think those giving it low ratings might've just had high expectations or a bad week. Sure, the all-inclusive package wasn't super fancy, but considering the price, it was definitely decent! We went in early May when the weather was perfect for us (25° daily with a breeze), the hotel was spacious and the staff were friendly (most of them, some were a bit cold but still perfectly polite). Our room was a bit dated with only one plug socket (I’d recommend bringing an extension lead from home or purchasing one), but it was comfy and clean. We didn’t spend much time in the room anyway as we were enjoying the sun! One note for the hotel: The aircon vents could do with a service, I did end up sneezing and having hayfever symptoms in the room when it was on and I think it’s due to the dust from the vents. As for the food, there was plenty of variety, everything was hot, and the desserts were amazing! Some reviews said they struggled to find seats at dinner and the queues were ridiculous etc, but we didn’t have that problem once. The only downside was the waiters seemed swamped with drinks orders, so they might want to consider self-service for drinks (even if it’s just soft drinks). The snack bar was nice, more options would be great, like crisps and more snacky bits, but then again, not needed as they have a huge range of food at meal times. At the terrace bar there is a sign where it says that all inclusive guests are limited to beer, wine, brandy and ouzo, however this is not the case, we enjoyed many a cocktail at the bar without expense, so make sure to ask if you want the cocktail menu! There is also a supermarket on site if you wanted to get any extra food, drinks, toiletries or trinkets. Each day we had a choice of entertainment options, including a show at 9:30pm. There were also classes like yoga, aqua-gym and sports tournaments to get involved with. There’s a gym/spa on-site too - we didn’t use the spa but did use the gym. For €5 per day, the gym is decent enough and really good value. The pool and sun lounger areas were clean and spacious, with plenty of room to relax in the sun or shade. The pool was cold but refreshing, and you can drink, eat and smoke outdoors no issue. There are outdoor games, a pool bar, towel rental (free for all inclusive), toilets and showers which is super convenient! The only downside is the lack of sunbed cushions, we had to hunt for some that weren’t being used - would be nice if they had them for every recliner. The surrounding area of the hotel is mostly other hotels, but if you walk a bit further up the road there are some restaurants, shops and there’s a beautiful stoney beach opposite. You can also go to the bus stop on the same side as the hotel (2 minute walk) to get a 15 minute bus to the old town of Rhodes, we went into the town 3 times and it was great, only cost us €2 each way which we thought was reasonable. Overall, despite a few minor things that could be improved, we had a great time at the hotel and we would defintely come back!

Jingchang Chen

- every night loud music stops at 23:00. We were sick and needed to rest early and asked for changing to another quiet room. Receptionist said no rooms available, not even bother to check, which I don’t believe at all. - uncomfortable beds, it is so unstable I felt like falling down every time I move a bit. - drinks from previous guests are still in the refrigerator when we checked in. - foods tastes only ok, don’t expect something special or local. Just standard. But BEWARE of long queues! Sometimes we waited 30 minutes - waiters forgot to order drinks for you, but if you have ordered, they will never forget to ask for payment 😅 - Sauna costs 10 euro per hour. - three main elevators for guests to use, one of them is broken. Long queue is a daily view. We use stairs 🤗 - short of personnel, feel pity for them running around with way too many unhappy guests. Just like what other people wrote here, it looks like the staff here are trained NOT to smile🙃, I never saw one. I don’t think this is a 5 stars hotel, but as it is group travel for us, we can’t choose. But for those who can choose, I will not recommend this hotel at all. I felt depressed just after my second day here.