Sol Lanzarote

Laurent Bouaziz

A nice hotel in a great location. Really good place for families to disconnect for a few days. The beach in front of the hotel is amazing. The staff in particular in the kids club is truly wonderful (special mention for Loic). The food at the all you can eat buffet is disappointing. Overall, a good place to disconnect with the family

Alex Brennan

After looking at the photos of this hotel and the reviews, my girlfriend and I were excited about this hotel and its all-inclusive experience. Upon arriving at the hotel around 4:30PM local time, we were greeted by a friendly hotel receptionist who explained the workings of the hotel and how we could maximize our experience during our stay. We were given a standard metal key to our room along with two electronic key cards, This confused us a little but we eventually arrived to the room to see the electronic cards were for the power and the one metal key was for access. We were given a wheelchair access room which is not what we booked, We said we would make do with what where given however there were no windows in the room just the sliding door to get in and out of the room to the main entrance right beside the pool. The A/C also worked poorly and didn't provide much comfort. Later that night after being out for most of the evening we returned to find a Cockroach in our sink in the bathroom(When I say this was pretty large I was firstly taken back by the sheer size of the insect). I understand with a hot climate you can come across these, but not what are supposed to be freshly cleaned hotel rooms! of course, we no longer wanted to make do with the room that wasn't what we booked and also full of insects and bacteria! We went to reception and it looked like the staff changed as the previous helpful employee wasn't there anymore, We explained the situation and they said we couldn't change rooms until the morning when they could see what they had available. As this is off-season and I can see the hotel isn't at full capacity I couldn't believe they were disregarding our complaint with the photos and proof we showed them. Eventually, after going back and forward they gave us the room we originally booked and on the top floor to avoid any insects again I presume. (I don't understand why they couldn't have given us that room to begin with to save the messing about). Also during 4 Days we were there, the buffet had a wide selection of traditional and international selections, but not many vegetarian options. However each day we were there, anything that was supposed to be hot was lukewarm or cold, we tried everything to try to get a portion of hot food (go early as they opened the buffet for "fresh food", and wait for the chef to serve fresh food after cooking and go at different times to see if it mattered). This applies to all buffets, Breakfast, Lunch, and Dinner. Thankfully the restaurants close by were delicious however this took the whole premium of going to an all-inclusive point out of the holiday. In Summary: Don't go for the food as it was cold every day, the rooms were not cleaned up to standards as cockroaches made it their home, and don't go to this hotel if you need wheelchair access due to poor ventilation

Ната Зоря

Everything was decent: not great, not bad. The rooms are a bit tired, from the moment we entered our room we could say that the pictures on the website are nicely polished. Rooms are clean though. There's always plenty of food. One time I got a piece of plastic in my meal. The beach is super nice and very close to the hotel, but the loungers and beach unbrellas are not a part of the hotel. If you want to use them it's additional costs. Wasn't a problem for us, but to be aware of it. The most unpleasant surprise was that when we had an issue with one of the hotel services we wanted to discuss it with the hotel manager but she refused to come out to talk to us!! Grown up person holding managing position refuses to talk to her guests!??! Seriously? This is just unacceptable!!!

Chris (RetroDJ)

My wife and I stayed here for a week in the 2nd week of March 2024. Our first reactions of the hotel were great, unfortunately we had arrived in pensioners paradise! Mobility scooters and walking frames were in abundance. Perhaps early March isn’t the best time to come here if you’re not retired. Towards the end of our weeks stay younger guests started to arrive which I thought was a relief. The sun loungers around the pool are too close together. Thankfully the beach is a beautiful alternative with two beds and umbrella for €10.50 The evening entertainment was terrible but the pensioners seemed to love it. Ok, thats the negative bit done. Overall Sol Lanzarote isn’t a bad place to stay, the rooms are a little tired but very clean and a real bonus if you have a sea view. The grounds are well maintained. There’s a few cats that are very lovable, bring a few catnip flavoured dreamies! The food in the main dining room in my opinion was excellent. Lots of choice and pretty much different everyday. The snack bar was ok. The cocktails were nice, plenty of brain freeze! We got a private transfer from the airport when in fact we didn’t need to as it’s only 10 minutes away so a shared coach would have been ok. We are returning to the island in 2 weeks time, unfortunately it’s not going to be at Sol Lanzarote as we did venture to the much more appealing Puerto del Carmen which was a 30 minute walk away.

Ramūnas Gailevičius

Great food. But first impression on food was not as good as it was increasing every day. Drinks is the worst part of this hotel. Rooms ok, could be better. I.e only 2 chairs in balcony even if we were party of 3 in superior room. No armchair or desk. Very basic. We left tips but still no one managed to clean our room at least once. Superb location by the beach. Very good choice with children.