AM Resorts in Jamaica

Bryan Straley

I am so glad I didn't pay attention to some of the negative reviews. This hotel is absolutely worth the money it is very clean, the staff is at your beck and call. The views are amazing the beach is clean and the restaurants are great with fresh food. You can not go wrong. If you ask the bartenders to make it strong, they will, which is recommended. I am out of the box thinker, and there were multiple times where I needed the staff to accommodate some requests like moving furniture setting up special areas they accommodated every time with a smile on their face. You will not regret it. Don't pay attention to the negative reviews you have seen. Those are probably people that have either been paid to talk negatively or have taste that far exceed anything a country could provide. I have been out of the country multiple times at different resorts, and all five stars rated. This one definitely stacks up.

Crystal Petrey

Beautiful, all-inclusive, high-tech, lively resort with nightly activities. The resort is in a quiet area with views of the bay. The resort also gives you access to the neighboring secrets resort with more dining options, pools, activities and the beach which is a 3-5 minute walk over a skyway. The skyway does have an option for stairs or elevator.

terry borho

The resort was as presented online. Starting to show some signs of war and tear, but overall in good condition. Clean. Beds were extremely comfortable. Small and quiet on the Breathless side, more lively on the Secrets side. Most restaurants are over there as is the beach. A short walk to Breathless beach area but further to restaurants. A cart ride is available. Food was good and fresh. Staff was courteous and always helpful. If you are looking for a quiet laid back resort this is it!

Kristen Donnelly

Our butler is wonderful. Jaeveon has a great personality. On to the resort… some signs of wear and tear but overall good condition. They need to do a better job with restaurant options. We have been waiting at 1.5 hours to be seated at the Italian restaurant… that’s absurd….at an all inclusive it should not be this difficult to dine. We have never had this issue at other restaurants at other resorts. This really pulled the vibe down… edited to say we checked in at 6pm we got seat at 8pm…. It is 8:43 and we still don’t have entrees

Denise Briddell

Great location...only 25 mins from the airport. Love that it is adults only....the service was great! Rooms are cool...hot tub on every balcony from what I can see. Good amount of entertainment and fun even in the off season. And being able to access Secrets next door is great too! If you can afford it do the Exhale Club room with butler service. The butlers are amazing. Travis is the man! I made mention of something and he took care of it. I came for my birthday and they made me feel so special. Decorated door, complimentary champagne and cake. I will absolutely be back!

Allan Gimenes

The worst service ever. This is a all inclusive hotel that has only 1 person to take care of the entire beach. We were able to order only 1 drink and had to walk to the bar to get more. We had to wait 2 hours for a table for dinner, they give you a pager, but even with that we noticed the people that arrived after us were sitting before us, not sure if they bribed the hostess. There were no bath towels in our bathroom, we asked the amenities and it took 1 hour to deliver. The mattress had a deep sag and killed our backs.

claire robinson

Luxurious Stay at Wild Orchid Secrets, Jamaica We stayed at the Wild Orchid Secrets Hotel in Jamaica this past January, and it was an absolutely luxurious experience. We upgraded our room to stay in the exclusive block with a private beach area, and it was worth every penny. The room was stunning, featuring a hot tub on the balcony, a service hatch for room service, and even a pillow menu for added comfort. It felt like true indulgence. The concierge and service in the exclusive block were excellent, though the food options in this area were a bit limited. That said, we had access to the main restaurants, which offered a fantastic variety of cuisines and consistently delicious food. The entire complex was beautifully maintained, with lush grounds and a relaxing atmosphere. The evening entertainment was excellent and very professional, with a great variety of shows and performances that added to the vibrant atmosphere of the resort. One slight downside was the gratuity system. While we prepaid gratuities, we noticed that those tipping with cash at the bar often received priority service, which felt a bit off-putting. That aside, the service across the resort was generally top-notch. Overall, Wild Orchid Secrets provided an amazing experience. I’d recommend it to anyone looking for a beautiful, well-maintained resort with luxurious amenities, top-tier entertainment, and a wide range of dining options. We thoroughly enjoyed our stay.

M H

I was really looking forward to this holiday. Not a 5 star hotel. The service is not top tier, nor is the food. I personally would not return. This hotel did have me wondering, in what year did they receive their 5 star rating. Surely not in the last couple of years. The views are beautiful, and the grounds are well maintained. The beach is very clean, you have to get downstairs very early in the morning if you want a sun lounger, 6.30 am, no later. The drinks are a good selection, but the cocktails vary on taste, alcohol content, and temperature, depending on the bartender. The food was mainly tepid if not cold in temperature whilst your drinks would be warm. This location has a lot of potential, but the lack of service lets it down. Having to call for hand/towels, wash cloths 7 days out of 10, once the room had been tided became part of the holiday. If you are looking for comfortable, luxury and to relax, keep looking.

Vicky Fetters

Food is very low quality, drinks have very little alcohol. Rooms are very nice and staff is wonderful. There are nowhere near enough beach chairs and you have to get up quite early to reserve one of the few they have by the water or pool. The highlight is the staff, but if you are hoping for decent food, look elsewhere.

Kamran Nawaz

My stay at this hotel was extremely disappointing. The room was poorly maintained, dirty, and uncomfortable. The bathroom tub was broken, and the provided iPad did not work at all. Room service failed to provide basic essentials like towels—I had to ask at least 10 times before receiving any. The restaurant food was terrible, practically inedible. Moreover, the staff appeared more concerned with getting tips and handouts rather than offering quality customer service. I strongly advise against staying here.