SIGN UP TO RECEIVE VIP ACCESS TO OUR TOP DEALS, COMPETITIONS & TRAVEL INSPIRATION
SIGN UP TO RECEIVE VIP ACCESS TO OUR TOP DEALS
SIGN UP TO RECEIVE VIP ACCESS TO OUR TOP DEALS, COMPETITIONS & TRAVEL INSPIRATION
SIGN UP TO RECEIVE VIP ACCESS TO OUR TOP DEALS
Destination2 Ltd and HolidayGems Ltd are part of Travcorp Holdings Ltd and are two of the most innovative and progressive online tour operators in the UK, selling holidays nationwide to a variety of long and short-haul destinations.
Our inspirational business has grown from strength to strength in both financial terms and passenger carryings. Last year, we surpassed the £134 million sales mark, resulting in over 360,000 beds/nights. We became recognised as one of the top three producers in the UK to destinations within the UAE and of the top four to the Maldives. With our new cruise brand launched plus new destination openings in the year, we are continuing to strive for business growth and success.
The knowledge within our business is impressive and drives our results year after year, resulting in winning business industry awards such as the “2023 Outstanding Fast-Growth Business”, “Top Growth Business Partner” and the “CEO of the Year” awards.
The business has also embarked on its ESG (Environmental, Social, Governance) journey to understand and measure its impact on society and the environment, as well as how transparent and accountable it is. Our ESG journey demonstrates our commitment to continuous improvement of our processes and managing emerging risks to ensure long-term business success and implementing new social strategies for our people. We believe that keeping our team happy contributes to our business success.
Our customers book dreams and it’s our job to ensure we turn those dreams into reality. It doesn’t matter at what point in your career you are with us, which department you work for or where you are based, every team member plays their own crucial part in achieving our Belief “Everyone Deserves a Little Luxury”.
We have strong values that drive our ambition of becoming one of the largest tour operator groups in the UK travel sector and are looking for people who will be excited to help drive business growth. If you are entrepreneurial in spirit, creative in your thinking, and always ready to go the extra mile then we want you onboard.
The Online Booking Administrator will work as part of a team to ensure that any online bookings which may fail as a result of any technical or supplier-led issues are quickly and efficiently identified, resolved, processed and administered to maximise sales. This will be achieved through your determination to identify the issues at hand, sometimes speaking to customers to identify their needs through effective questioning, and you will continuously work towards and exceed the targets you have been set. Attention to detail is key and you will facilitate and process customer payments securely ensuring all information obtained, inputted, and verified is accurate at all times. You will strive to deliver exceptional customer service representing both our successful brands. Ultimately, your aim is to drive repeat custom by providing outstanding service and building strong rapport.
This is a full-time position where you will be required to work 39 hours per week, including weekends and evenings.
This role is office-based/homeworking/hybrid.
In return for your hard work and commitment, we will offer:
Apply by sending a CV and covering letter to recruitment@destination2.co.uk
