3 Star Tenerife Holidays

Carly Martin -Legg

Currently on the last night of my weeks stay here. Every single staff member is fabulous especially Angelo, Carlos and the chef went above and beyond for us, so friendly and welcoming. Roof top pool was cold but just what you need when your out there all day sunbathing. I can not recommend this hotel enough. Well done to you all and a massive thank you 😁

Elisabeth Purkiss

Fantastic location for exploring Puerto, bus station just down the road along with a great supermarket. 10 minutes & and you're in Loro Parque or the centre of town. Whilst walking to both there is a fantastic choice of shops, tavernas cafe & pubs. The hotel was very clean, with our room serviced daily, didn't eat in but had a look & the buffet style looked very appealing. There was entertainment every night in the piano bar where a pool table was also available to use. We were facing the back of the hotel looking at Mount Teide, which we found quite quiet. I have read if on the other side can be a but noisy due to the sports hall next door. Roof pool was very relaxing with just a low volume of music playing & a life guard. Lots of beds or chairs to choose from with great views all around. Will definitely be returning as it suits us as a self-catering family who like to explore & eat locally. With a coffee machine, kettle, fridge & small hob. All the staff were very welcoming & friendly during the whole of our stay.

Sylwia

I am writing this review as still in my hotel room at GF Noelia. I must admit I was a bit nervous after reading the reviews, but the hotel didn’t disappoint at all. Everyone at the hotel was very friendly and the receptionist very helpful. There is a little shop by the reception, a bar and entertainment area. My children have enjoyed playing pool each night and all the machines work as they should. We had a problem with a coin stuck in one of the machines once, but just asked the staff and got help immediately. The location of the hotel is very good, there is a big shop just round the corner, cafe, pharmacy and a little playground in front of the shops. The hotel is close to the beach. There is a nice, new playground by the beach and a footpath with palm trees and remarkable selection of cactuses. Rooms are spacious, clean and each room has a balcony. Our room was on the side facing next door hotel’s swimming pool, quiet and comfortable. When it comes to food, we have purchased the full board option and we have enjoyed our breakfasts the most. For lunch and supper you need to pay for your drinks but the prices are very reasonable. All in all, there is always something to choose from, but we are not fussy eaters. If we ever come to Tenerife again, we wouldn’t hesitate staying at this hotel again.

S Graham

2hr transfer from airport. Some rooms are beside bus station and a very well used sports centre so its noisy (you can also hear the lift pretty much constantly). Rooftop pool (freezing), no children's pool and not particularly child friendly which was fine for us. We had breakfast included which had nice rolls and all you'd expect. Evening meal not brilliant so eating out preferable for us. Quite hilly so those with mobility problems may struggle. Staff are very nice and accommodating but I doubt we'd return. Centre is about 15 mins walk but steep hill to conquer. Couple of small restaurants fairly nearby but that's about it.

Ian Arnold

Currently staying in the hotel on a 5 night break with Jet2 holidays. Rooms are adequate and cleaned daily except Sundays. Furniture does look dated but it's the same in virtually every Spanish hotel I've ever been in and as I only use the room to sleep and wash in it's more than adequate. Food is self service and therefore plentiful and is of a good quality, and suits every palate. I'm staying all inclusive and it's totally acceptable. Pool is located on the top floor of the hotel and is quite small but I've never yet had a problem getting a sunbed or in the pool itself. Pool area is kept clean and tidy. Hotel is located a couple of minutes walk from the main bus station in Puerto De La Cruz from where you can get buses all over the island and is about a slow 15 minutes walk to the city centre where all the shops etc are. Only downside to the hotel is that it is noisy with a hotel (be live Tenerife) on one side blasting out incessant music for most of the day and on the other side is a sports hall complex from which you get noise of cheering crowds and whistles from the referees. Apart from that I'd thoroughly recommend this hotel as the staff are super friendly and go out of their way to help.

Alin Telisca

I had a very disappointing stay at this hotel. From the moment I arrived, the cleanliness was an issue—furniture was sticky, and they didn’t replace the towels during my stay. I realized this when I shaved my face and got a red irritation all over. Suspicious, I smelled the towels and noticed they weren’t fresh, so I took them out and asked the staff to replace them. However, when we returned, the same towels were still there, unchanged. My room was located above the kitchen, and every time I opened the window, all the kitchen smells flooded in, making it unbearable. The restaurant was another disaster. Every morning, the breakfast was the same, with dry and tasteless food. To make matters worse, I even found bugs on the vegetables and took pictures as proof. On my third night, I had an extremely frustrating experience in the canteen. While sitting at a table, an older lady next to me said something in German (which I didn’t understand), and shortly after, a staff member named Jose asked me to move, claiming that part of the canteen was not in use. However, the same lady was allowed to stay there, and I was given no explanation. Every time I got up to pick up more food—since it was a buffet—someone took my table. The waitress would clean it and seat someone else, which was beyond frustrating. When it was time to pay, I asked Arianne why I was moved while the old lady was allowed to stay. Their response? "She is a regular client and comes every year." But that’s not a valid reason to give someone a special table while treating other guests unfairly. Overall, this hotel lacks cleanliness, proper service, and respect for guests. I would not recommend staying here.

Dallan O'Reilly

The staff are this places greatest asset. They are absolutely wonderful. However the location would not be to my liking. It's located up an extremely steep incline from the town centre and although there's a complimentary, hourly, shuttle service available the hills are very off-putting. The pool on level 5 is beautiful however there were no bar facilities available poolside which while it didn't bother me too much seemed very unusual.

Natalia Radu

Absolutely great holiday with family and children. We arrived late night exhausted, and found hotel staff left dinner for us in the fridge - what a caring gesture from hotel, well appreciated. Hotel has a stunning green territory with own botanic garden, we spotted a rooster and 2 hens living there too, quite cute! Delicious food, lovely bar, great customer care and good value for money. Definitely would return.

Nicole K.

It was very nice, the rooms were beautiful and clean with an amazing view over a garden. Food is good (should urgently have more vegetarian options). Nice gardens, 3 pools, billiard, table tennis, paddle. Tennis courts close by. There's a shuttle bus into town.

Martin Groves

Great hotel, our room was clean and well maintained. We were only b&b, breakfast was good. Choice of hot and cold food, fruit, cereal, pastries, breads. A very good choice if you want a quiet location. Walkable to all the beaches but there is a courtesy bus that takes you to the commercial centre.

Julie Mary

Food was beautifully presented buffet meals. Lots of options to suit everyone. Cooked fresh as you wait steaks, fish, etc if preferred.I did see small brown bugs coming up through a hole next to the food & running across it. I'm sure the Staff are aware of this! Can it be prevented in such a large Hotel? Wine was tasty. Gardens well-established & relaxing with smoking areas separate. Beautifully lit at night. My room was overlooking the pool & entertainment stage so I could sit on balcony to chill - East facing so sun all day until sunset. Noisy until Midnight with the various Acts but I didn't mind. Overall it was very relaxing but it's down to personal choice.

Janice Perry

My friend and I had a 10 day holida in January and February. It was great. The hotel staff were all exceptionally nice,it was very clean, And we thought the food was exceptional. I don’t understand the negative reviews.. there was always some type of activity to do around the pool, and the activity team was so pleasant and enthusiastic, we would go again next year but we think it will be still under refurbishment, But we look forward to going again when everything is finished, if we can still afford it🤣 Thank you for a lovely holiday

Steven Hughes

This was the cheapest hotel we could find in January in Los Cristianos, we booked last minute and found a lot of the accommodation in the area was sky high in price. I'd say it was pretty much what we expected - as our expectations were quite low. I would say that the pool area was quite nice with plenty of sunbeds, and the staff here were very accommodating and friendly. We were also quite happy with the size of the private terrace we had on our room (our room was the most basic option). Also, the location is pretty good, close to the main areas. Two things let it down for me: 1. The beds were very uncomfortable, the staff did arrange for us to have a mattress topper put on but even with that you can't get around the fact that the beds are desperately in need of replacement, and we weren't able to sleep well on them at all. 2. The included breakfast, whilst having a lot of options was not the greatest. All of the "hot" options were stone cold on all 4 mornings of our stay, that is to say, the items weren't even slightly warm so I imagine most of the food is cooked very early and then left out rather than kept warm properly. I think go for the hotel if you're on a budget, a short stay here was enough for us though.

Fe Bergh

The hotel has a good location, making it convenient for exploring the area. However, the overall experience was disappointing. The bed was thin and outdated, making it quite uncomfortable for a good night’s sleep. Additionally, there was no duvet provided, which made the nights uncomfortably cold. The hotel itself feels in need of a fully makeover, as some areas appear quite dated. Given the condition of the amenities, the price feels too high for the value offered. With some improvements, this hotel could be a much better experience, but as it stands, it does not meet expectations for the cost.

Tia Halliday

We stayed here a few months ago now, but I've probably only just gotten over how utterly horrible it was to actually put the energy into writing a review. During the summer, the staff can't cope with the capacity of the hotel, nor can the amount of sunbeds, chairs or pool space outside. The pictures you see of Sol Arona do not reflect what it actually looks like. Picture the worst sky rise block of flats in your hometown, that's what it really looks like. I was mortified on arrival, then to find the pool is tiny compared to pictures. The mattresses are horrible, drains stink, major timescale build up in the shower no air conditioning, unclear on booking you have to pay for a safe per night, which you'll be lucky if it even works. On arrival, took almost an hour to check in which was awful in the non air conditioned lobby. The first two nights we had horrendous noise from other guests to which we were alerting security until 5am. Security just stopped bothering to knock on the neighbouring room by that point, doing nothing at all about it. We eventually had to move rooms and almost had to pay for the safe for the week again as the reception staff didn't document it properly. Moving on to food, no major issues here, other than the squashed flies around the rims of dessert lids. Range of food was okay. If you're really still thinking of going here after reading this review, don't bother paying all inclusive. You simply can't take advantage of it, there aren't enough members of staff to be able to serve you the all inclusive drinks. You can self serve wine and one lager, but if you ever want something different, just give up hope that you'll be able to get served at the bar. Poolside toilets also disgusting, which is non surprising given the state of the rest of the place. We ended up with money back from our holiday provider for the experience we had (which is something we've never ever had to consider even asking for before) which was backed up by the proof of all of the above. Only good thing about this hotel was the convenience of location and that checking out took 2 seconds. I see Sol Arona reply to reviews, I'd much rather they didn't bother with this one.