R B
We stayed recently for a few nights in this hotel with the family including 2 young kids. Our experience was great. The facilities and pool are very well maintained and looked after. The kids had a fantastic time and enjoyed the pool. There are also plenty of an activities offered which made the time just fly past. Food offerings have been great as well. Most importantly all the staff has been very friendly and helpful. Special mention to Allen who helped us to also accommodate my wife’s food allergies. Overall truly a 5 Star experience and we will come back for sure.
Maiyer Vang
We stayed three nights here. The hotel staff are friendly, attentive and polite, however, it is isolated and far away from the city. There's not much to do here except to relax. The beach is not suitable to swim as it has a fishy smell and trash surfing from the ocean to the shoreline. Because of this, there's hardly anyone swimming in the beech. Instead, guests are in the swimming pool areas. My husband became very sick after the second night. He was questioning the authentication of the food. The food had a chewy and elastic texture to it. On the final morning before our departure, he refused to eat any meat for breakfast as he thinks this may be the cause for being so sick. We left the resort for two days and he is still sick. We tested and he doesn't have COVID either. Food and meat at our new hotel taste like real food. Be WARNED if you're going to stay here.
Sue Evans
This ia a lovely hotel located right on the beach. We stayed in the "Garden Wing" The room was spacious and had a lovely hot shower. It was well equipped with a kettle, hairdryer, iron and ironing board. There are massages available together with walks in the nature reserve. There is also a beautiful swimming pool.
The staff were amazing. Although it was Chinese New Year and extremely busy the staff were always helpful, courteous and always smiling.
The prices of the food and drinks were very reasonable. As for the buffet breakfast, there were vast arrays of food which catered for everyone. There is also a buffet restaurant which is amazing serving lobster tails and seafood in abundance, vegetarian, BBQ, Asian and many more. There was even roast beef and roast lamb with horseradish and mint sauce.
We could find no fault with this hotel. Unfortunately we only had a two night stay here but it was fabulous.
Demetrius Spates
We enjoyed a week long stay with our family of four. No detail was left out during our time there. Every meal was delectable and dinner buffet was mind blowing. We golfed, rode on the jet skis, played games, relaxed in the pools and did a lot of nothing as well. The night hike was quite exciting too. I’m glad our room had ocean views. We travel a lot and this was by far one of the best experiences had by our entire family. Kid and adult friendly. We will be back! Thank you for the great hospitality.
moreira
This hotel has a great hospitality spirit. The skinhead male staff in the Ocean Wing was one of the three best hospitality staff I have ever met in my life. He solved the difficult requests we made to him smartly and cheerfully.
The rooms in the Ocean Wing were also great. I liked the bathtub on the balcony. The negative points are that it is far from the city area and the restaurant service is extremely slow, both day and night. There is nothing around the hotel. And I had dinner at Oceano, and it took 1 hour for the starter menu to be served. Well, it was during the Tet holiday, so it was crowded with customers, so it may be understandable.