Corniche Holidays

Madel

Review for Sofitel Abu Dhabi Corniche Restaurant I recently attempted to make a reservation at the restaurant of Sofitel Abu Dhabi Corniche, and unfortunately, my experience has been far from satisfactory. The customer service has been very poor, which is surprising given the hotel's reputation. I’ve spent the past three days trying to secure a reservation, but each time I call, I am transferred and left on hold for extended periods. Despite the hotel staff's assurances that they would call me back as soon as possible, I have yet to receive a single call. This lack of follow-through is quite frustrating. Initially, I was excited to use a discount voucher I purchased, encouraged by the positive reviews I had seen about the restaurant. However, at this point, I am considering seeking a refund and opting for a dining experience at another five-star hotel that values customer service. While I hope to eventually enjoy the dining experience at Sofitel Abu Dhabi Corniche, the current customer service issues have been a significant deterrent. I would recommend the hotel take immediate steps to improve their reservation process and customer communication.

Kyaw Kyaw NAING

I had a fantastic stay at Sofitel Abu Dhabi Corniche! The hotel exudes luxury, with stunning sea views, elegant rooms, and top-notch amenities. The breakfast was outstanding, and the infinity pool and spa were perfect for relaxation. A special shout-out to Thinn at reception—her warm welcome and exceptional service made my stay even more memorable. She went above and beyond to ensure a seamless experience! Highly recommend this hotel for its perfect location, comfort, and outstanding hospitality. Will definitely return!

Monika Polle

Exceptional Service from Richard at the VIP Lounge I had the pleasure of being served by Richard at the VIP Lounge, and I cannot praise him enough. He was not only extremely kind and professional but also went above and beyond to make my experience special. His creativity truly stood out when he crafted a unique cocktail just for me, perfectly tailored to my taste. It was evident that he takes great pride in his work, ensuring that every guest feels valued. Thank you, Richard, for your outstanding service—I will definitely be returning! Highly recommended.

Ian Paterson

The room was decent, a bit too dark and pretty small but comfortable with a very good bathroom and a great bed. The Thai restaurant was amazing with excellent food. Breakfast was pretty good with a decent range. Check in was slow and slightly strange definitely making a bad first impression...not welcoming or friendly and the Louvre tickets that were meant to be included never materialsed. The lounge was good and service there was friendly. Lifts were slow and waiting was often a bit too long.

Crystal Cheng

Today was my first stay in this hotel and I am already pissed. There’s no warm water coming out from the shower. They sent a technician to check the water. He turned on the tap for like 5 minutes and no hot water coming out still. I asked for a change of room, but they ignored my request. Later, both the manager and the technician came to check the water. They both knew there was no warm water coming out. The manager told me to leave the tap running for 5 minutes and the warm water would come after. I was like, what ? Am I living in a 3 star hostel ? Not to mention that no warm water coming through no matter how long I left the tap running. I asked for a change of room again. They said the water temperature was the same in every room so changing room wouldn’t help. We have been struggling with this issue from 7pm to 10pm. No warm water for shower all this time. I was forced to wait for hot water coming through at the hotel room the whole night instead of going out and have fun. Eventually, at around 11pm, they finally changed the room for us where there was warm water coming through right away. Obviously they lied about the water temp being the same in every room. I have lived in many different hotels before. If similar things happen in other 5 star hotels, a change of room will be arranged in no time. A hotel at this calibre should not have this poor attitude and services. I feel like it’s my responsibility to tell other people about my unhappy experience in this hotel. Please don’t trust any 5 stars comments you see and don’t come here.

Reception Alain

Exceptional Hospitality at Radisson Blu Abu Dhabi Corniche – A Standout Experience! From the moment we arrived at the Radisson Blu Abu Dhabi Corniche, we were warmly welcomed and made to feel like truly valued guests. What truly elevated our stay, however, was the outstanding service led by Ahmed, the Front Office Manager, and his exceptional team. Ahmed is a shining example of professionalism, hospitality, and genuine care. His attention to detail, prompt service, and personal touch turned an already lovely stay into an unforgettable experience. Whether it was a smooth check-in, helpful recommendations, or going the extra mile to accommodate our needs, nothing was ever too much trouble for him or his team. The front office staff consistently displayed warmth, efficiency, and courtesy—creating a seamless and stress-free environment from start to finish. Their commitment to guest satisfaction is second to none and reflects the high standards of the Radisson Blu brand. The hotel itself boasts a perfect location along the Corniche with spectacular views, stylish rooms, and excellent facilities. But it's the people—especially Ahmed and his front office team—that make this property truly exceptional. If you're looking for a hotel in Abu Dhabi that combines luxury with heartfelt service, look no further. Highly recommended for both business and leisure travelers. We’ll definitely be returning!

Zeina Abou Tariya (Zee)

We had a mixed stay at the Radisson Blu Hotel. The pool was lovely, but the breakfast buffet lacked variety. We upgraded for a view, but it wasn't worth the extra cost. The room was also quite small, which was a challenge for our family of five. Due to the hotel being fully booked, we had to make do with a queen-sized bed and a single bed, which wasn't ideal. However, the included tickets to any selected amusement park were an amazing perk - definitely a highlight of our stay!

Jenny Edwards

We had an amazing stay here. The staff were lovely and so helpful. It was my husbands birthday and we were upgraded to a sea-view suite. He was given a birthday cake. The facilities at the hotel were fantastic. There were 4 swimming pools and the beach which were all great. We had a fab time!

Manoj Bhujel

I had a great time at with my friends and family at west bay. beautiful place and amazing view. staff were great to meet they are really friendly and nice. their hospitality was really good. overall everything was great. i have told to my other friends to go & enjoy in west bay with beautiful views. thank u so much west bay family i will definitely visit again….

Natia Mghebrishvili

It has amazing beach and pool area, but the accommodation rooms are very old, dirty and not comfortable. I was not able to charge the phone as the plugs were not properly working 🤦‍♀️ water in bathroom was too hot or cold, not normal temperature; breakfast was overcrowded and too big queues; dinner was better; housekeeping was too slow, as I called 4 times to get shampoo and finally after 1 hour, i received it 🙏 beach, pools and bar staff are amazing 🙏

Ranvijay singh

I had an official visit and stayed for a few days. It's location is the key for the hotel. It's just the back side of the cornice. The room was clean and comfortable. It was equipped with a wardrobe, locker, mini fridge, TV, study table, sofa and tea table. Toilet hygiene was maintained and provided with all essential toiletries. Room service was prompt. A variety of foods were available for breakfast. A live counter for omlate was available throughout the breakfast time. Overall I had a good staying experience.

arunabh sinha

Why does this hotel call itself a 5 star? It's a deception in the name of a hotel. At best a 3 star hotel. Room service is so lousy they ask you to come down and eat in the restaurant. As for the food, the less said the better. Average budget hotels have a better breakfast spread. I would have been okay if they called themselves a 2 or 3 star property. But, 5 star? Are you kidding me?

Lizz Schachinger

I don’t understand why this hotel has had such bad reviews lately. The rooms are spacious and comfortable, nice big soft beds, though the bathroom tiles could do with a good scrub. The staff were pleasant and helpful. The pool is on the small side, but they have a decent gym. Coffee is a bit expensive, but overall, a good hotel for the price. We had a room overlooking the corniche and I had the best nights sleep in my 3 day trip to Abu Dhabi. If you like a soft bed, look no further.

Vikrant Pawar

I recently stayed at this hotel, and my experience was a mix of positives and some minor drawbacks. Pros: Spacious room: The room was impressively large with plenty of space to move around, which added to the comfort. Amazing city view: The city view from my room was breathtaking and definitely a highlight of my stay. Cons: Old-school design: While the design of the room and facilities felt dated, everything was still functional and well-maintained. Overall, it was a comfortable and pleasant stay, with the room size and view standing out as key strengths.

Dan Boldea

Definitely not a 5 ⭐️ hotel. We booked it thinking that is a good and option for a couple, unfortunately it was not the best and most romantic experience. The pool is very small. The food is not amazing. The hotel itself it’s extremely old and the rooms are smelly. It should be a budget friendly hotel for the condition. They should consider renovating this. The only good part about it is the location. That’s sad. Hopefully they will do something about it.

Carlo Carisio

We had an overnight flight and landed very early, the hotel manager was super kind and gave us a very nice room without waiting the regular checking time. The guy at the floor was always available and super friendly, we had a great experience in our two days stay. The only remark is the hotel is a bit dated but well maintained. Location is great to walk along the Corniche or down town.

Noel Cubal

Exceptional Stay at Ramada by Wyndham Abu Dhabi! I recently had the pleasure of staying at Ramada by Wyndham Abu Dhabi, and it was an absolutely fantastic experience! From the moment I arrived, the staff especially Ms. Fatima and her team made me feel welcome with their warm hospitality and professionalism. The rooms were spacious, clean, and well-maintained, offering all the modern amenities needed for a comfortable stay. The bed was incredibly cozy, ensuring a restful night’s sleep after a long day. Housekeeping did a wonderful job in keeping everything spotless.

Amit Kumar

The stay was perfect and fine. Mr Ashish from housekeeping was perfect in maintaining the sanity. He helped us every time and without asking. The pool staff team was also great and supportive.. really appreciate it. The reception team was also great. They gave us upgrade for 2 out of 3 rooms. Really enjoyed my stay here and will come back soon.

lola vi

I cannot believe I made the mistake of booking this horrible hotel again, only to be treated with the same level of absolute incompetence and indifference. This place is *no help at all.* It’s as if they take pride in making their guests as uncomfortable as possible! Let’s start with their absolute refusal to accommodate early check-ins. It’s like their staff are trained to chant “*No rooms available!*” on repeat, no matter the situation. You could be exhausted from a long-haul flight, drenched from the rain, or literally collapsing at their reception desk, and they’d still shrug and tell you to wait until their precious check-in time. I’ve stayed at other hotels where they go out of their way to be helpful—one even gave me a room **six hours early** with no issue. But this place? They couldn't care less! And let’s talk about their so-called "customer service"—if you can even call it that. The employees act like they’re doing you a favor just by acknowledging your presence. No smiles, no courtesy, just cold, robotic responses like they’re reading from a script. I asked politely if they could check again for any available rooms, and the front desk worker looked at me like I had just insulted their entire family. How hard is it to be **helpful** in the hospitality industry? Isn’t that literally the entire job?? The lobby itself is an uncomfortable waiting area where you’re forced to sit for hours like a forgotten piece of luggage. And don’t even think about getting a complimentary coffee or water while you wait—this hotel is stingy to the core. At this point, I should’ve just camped outside because I would’ve gotten better treatment from the stray cats on the street. I have never experienced such **blatant disregard for guests** in all my travels. Do yourself a favor and book ANYWHERE else unless you enjoy being treated like an unwelcome burden. Absolute disaster of a hotel!

Alex Ziman

We had a wonderful time at this hotel and felt incredibly comfortable during our two night stay. The service was top-notch, and everything was spotless. The gym has everything you need for a workout and the rooftop pool was outstanding. We had the breakfast buffet which was absolutely delicious with a great variety of options. The reception staff were extremely friendly and welcoming. A special thank you to Nimeka, who made our stay even more memorable with his exceptional service. Highly recommend, we’ll definitely be back!