4 Star Ras Al Khaimah Holidays

Nae3ma Mirza

I stayed a night at this hotel and had a generally positive experience. The breakfast was a standout, with a lavish spread that was fresh and tasty. The pools, both for kids and adults, were impeccably clean, and the presence of a lifeguard added an extra layer of safety. However, there were some issues with the room. Despite being advertised as an extra king-size bed, it was actually smaller than a standard king size. Additionally, the commode in the washroom needed a thorough cleaning, and a dental kit was not provided. I believe the hotel should pay more attention to room hygiene. Overall, while the pool area and the food at the restaurant were excellent, there’s room for improvement in room maintenance.

Jeff Pashley

The whole family spent 2 weeks at the hotel on an all inclusive basis during the last week of August and first week of September. Every minute in the hotel was faultless. Real effort was made to keep the food interesting for what is a lot of guests, theme nights, varying options, wide choice whilst still maintaining standard offerings, the best part was not a chip or french fry to be seen! Rooms were spacious, well maintained and clean, the air conditioning was fantastic and very welcome with the August/September temperatures. Tea and coffee and water was supplied every day and despite other negative reviews for towels, they were always fresh and clean. The outstanding element of the hotel absolutely was the team of people in every single area of the hotel, reception, housekeeping, bars, restaurants, always happy to talk, smile, help and serve. It would be unfair to call out anyone as the best as not one person did not excel. It is a really friendly, happy helpful and efficient team of people that really want to make guests happy and do the best job possible, they are a credit to Radisson! Thank you to each and every one of them and they really do need medals for handling how some of the guests are rude and disrespectful to them. The only part of the holiday we enjoyed less is absolutely no reflection on the hotel or staff but Al Marjan Island "will" be the next Palm but it isn't yet, there are a few things to do in the area but you do need to travel as the area of the Island is still under development and quite sparce. We will go back but will give it 2 years until the area is further developed. If you need to relax, chill out and not do a lot this is the perfect no hassle, great service retreat! Thanks to all of you.

Blesson Mathew

Overall, I would rate my experience as less than satisfactory. The facilities were decent and clean, but there were notable downsides, particularly with the kids' pool. While the pool had plenty of play facilities, the water was unfortunately very cold. From my previous staycations, I've observed that kids' pools are typically kept warm to allow children to play comfortably and enjoy themselves. When we raised this issue with the staff, we were told the heater wasn’t working and that it was only functional in one of the pools. Hearing such an explanation from a top-tier hotel was disappointing. Another issue we faced was with the door key card to our room. It suddenly stopped working, leaving me stranded without access to my belongings, as my phone and everything else were inside the room. I managed to get help from a contact to reach customer service, only to be told I had to visit the main reception to resolve the issue. No one offered to assist me at my room, which was both inconvenient and frustrating. The most disappointing part of my stay was the service at the reception during check-in. The staff there provided what I can only describe as subpar and apathetic service, which set a negative tone for my entire stay. This poor initial impression greatly influenced my overall experience, and I would rate it as less than satisfactory.

Nour Makhlouf

I recently stayed at this hotel, and unfortunately, it fell short of my expectations. The facilities are quite outdated and in need of significant renovations. Hygiene was another concern, as some areas didn’t feel as clean as they should have been, which was disappointing. Additionally, the hotel is located right next to a construction site, so the noise during the day was disruptive and made it difficult to relax. That said, the staff were incredibly friendly and accommodating, which was the highlight of my stay. Their kindness and professionalism made the experience a bit better, but overall, I wouldn’t recommend this hotel unless improvements are made and the surrounding construction is complete.

GULMIRA BEKTUROVA

We had wonderful weekend stay at the hotel for our wedding anniversary. Our kids enjoyed the water slides so much. Rooms are very specious, staffs were helpful and friendly. We received a complimentary cake for our special occasion, which made us so welcomed. Requested for late check-out and kids had more fun at the pool. Thanks to Ms. Ludmila and All for your efforts to make our stay unforgettable.

Jacob Gutierrez

Room is very cozy and super clean! Everything you need were in the room! We got the room with sea view and such amazing views! Food were great! Mr.Kent, Dina and Jana help us a lot during stay! They make sure that we enjoyed our stay! Oh I almost forgot there was a Birthday cake for Birthday celebrant!

Igor Maltsev

Everything went great. As they say, Sun, Air and Water are our best Friends! Ideal for a family holiday. Our two children aged 9 and 25 are happy. The food is delicious and varied. The service is good and unobtrusive. The staff is competent and friendly. Thanks to everyone and our hotel manager Sam. If it works out, we will come back!

Prithika Shetty

Place is beautiful. Hotel room felt a bit compact. We took all inclusive package. So drinks,lunch & dinner were all amazing. Beaches are clean but pools weren't clean. Al together it was a nice 1 night stay.

Shaheer Khan

The location of Hampton by Hilton is great but we can hardly see the view. the service was truly disappointing. We came here to celebrate my birthday, but the experience has left me feeling upset. The room we were given has a view of the roof of their lobby—not at all what we expected. We had booked connecting rooms as we were 4 adults traveling with four kids. However, the hotel refused to accommodate us properly, locking one of the connecting rooms due to ONE missing ID for my sister. While I understand policies, the situation was handled poorly. Even after we provided the missing ID, the staff still didn’t prepare the room for us. It’s now midnight, and the bed in that room is still not made. This kind of service is unacceptable, especially for a special occasion. I’ve also attached photos of the disappointing view from our room to highlight the experience. All i can see is their roof of the lobby. I cant even take any good photos for my insta on my birthday 🥲

Евгений Семёнов

The hotel is very good. We like the quality of service since check in. Especially we love the service in the restaurant. On the second day of stay we met waiter Igor who asked us about any issues. Since than Igor used to help us solving some little restraint issues like bringing forks, fruits, advising for allergy products for our kid. Igor is a good professional, we enjoy the food with his help.

saeed chebli

The hotel offers an international cuisine menu, which is a nice touch for variety. However, the quality of the food doesn’t quite live up to expectations. Some dishes lacked freshness, and flavors were inconsistent. While the presentation was decent, the overall taste and quality left room for improvement. It’s a fair option if you’re not too picky, but it could definitely be better.

Hanin banna

A great place for a vacation or a getaway. The rooms are nice with a considerable walking distance from other facilities like the restaurant and the pool. They have an entertainment show every night, and a lot of games to play next to the beach (volleyball, ping pong, huge chess...). The food isn't that good and shall be improved. The staff are very nice and helpful. The cleanliness of the rooms can be improved as well since the cleaners just wipe the floor, they don't really clean the room or even change the bedsheets.

Aian Gee

I loved the view at this hotel. Stayed here on October 23rd. They have a beach and a pool tho I didn’t get a chance to swim since I was only there for a quick work trip. The room was clean, breakfast was tasty and the staff were super attentive. Overall, a really nice stay! 😌

Agustina Hidalgo

A COMPLETE DISASTER! I arrived to the resort with my husband for a day pass. The guy who had to explain the packages barely spoke English, it was a complete struggle to understand him. We took one of the “all inclusive” packages but nobody managed to explain anything to us: no information about the amenities, pool location, the beach, or the restaurant. By the time we got to the beach, nobody came to assist us. My husband walked around the place for several minutes looking for towels just to find out “ sorry there is no more”. Towels! On a beach resort!! No waiters, no table service, no personnel to assist with the sun beds or umbrellas. NOBODY SPOKE ENGLISH, and still they were pretty rude. In the end, after less than one hour in the place, I talked to the duty manager and I claimed for a reimbursement. I left to spend the day somewhere else. After many hours, I still did not get my money back. A complete scam and fraud. They stole my money. Not recommendable at all.

Team Apin

We had the worst all inclusive package experience with this hotel. Customer service is also very bad especially the front office and bar attendants which are rude and grumpy. Toilet has a leakage too so its all wet continously. Front office staff are very grumpy since the day of our check-in. Unhelpful and very snob. Extra bed which we paid came at 4pm although we were there since 1pm. I have to follow up 4x before the act. All inclusive is a total waste. Food in the bar is chargeable and apparently drinks the following day is no longer included in the so called ALL INCLUSIVE that we paid. I completely understand if they have served us premium drinks - but those are the cheapest in the market. Bartenders are rude and judgmental, they asked us every now and then but other nationality they don't bother. They are also unhygienic. Serving drinks with bare hands and no gloves. Scooping the ice from the box using the cups directly while holding other items in their hands which is disgusting. NOT RECOMMENDED AT ALL! Will be the FIRST AND LAST WITH THIS HOTEL! BEWARE!!!

Ajinkya Patil

Yesterday me along with a couple of my friends went to the hotel for a private official event. The security agent there asked us in an interrogative tone regarding our visit and told us that the event is over. He wasn’t even taking up our car for the valet. Somehow we entered the hotel lobby after telling him that we will check it out ourselves, he followed us and asked us TO LEAVE the hotel as the event was over. We called our event manager and it was pretty much going on. This is absolutely rude and disrespectful. These people are divisive based on your appearance and monetary appeal. I deserve an apology for this. HILTON, take note.

Rafa Ahamed

I am very disappointed with Hilton this time. I visited for a night stay and the room was sea view on 4th floor. The toilet was smelling very bad. I had to call them 3 times for someone to come and check. Later, they came and said that they applied chemical. It was just normal toilet cleaner and the smell remained once the smell of toilet cleaner eventually faded. It was smelling the same for the whole stay and really is unexpected and unacceptable from a brand like Hilton. How could they be so irresponsible allocating such rooms to visitors without addressing or fixing the issue. Apart from this, which spoiled my experience in rooms we enjoyed and had great time.

Kazim Sajan

Had a superb stay with my family at the hotel - the biggest highlights were the room sizes, breakfast selection and the kids waterpark - had a great canopy covering the park from the sun so we could all spend a good amount of time there, wife and I also had fun on the slides. Staff were phenomenal - look forward to coming back!

EMAN SAADI

The worst Experience in my life, Staff are very rude and have Ego, They are not welling to listen epically in the restaurant (almarjan team) like you are pigging from them, the restaurant not organized the food repeated, the menu not serving all nationalities the food cold I saw residents holding food from trays with no spoons and no one stop them, they came to my table more than 4 times while me and my family eating to count us in very bad way with no respect . I requested Birthday cake for my husband 11am they told me OK at 10 pm they told me can we postpone it chef needs 3 hrs to finish it Rooms with no hygiene kit and room. They really disturbed my vacation. Not recommended at allllll

Mario Nasser

The service at the Hilton Hotel was great! the best cleaners! We also had perfect service from at the reception! I hope we can come back soon