Alua Boccaccio

Julie Lazarus

Stayed here for 10 nights, late September early October. The hotel itself is lovely. Rooms are tiny with very little storage. Hubby hit his head off the TV several times just walking past the bottom of the bed. Pool area was smallish but we had no issues getting beds. The terrace overlooking the lake is a great suntrap with a dozen sunbeds. Some of the info provided is ambiguous. They make out Gelateria and La Luna bar are part of the All Inclusive, they're not! But, the ice cream at Gelateria is well worth a few Euros. La Luna is a paid bar. It serves cocktails and branded drinks. You can use the inside seating area but if you use the outside area they move you! It closes at 11.30 on the dot and you're told to leave immediately. Was a little uncomfortable being removed but we moved to the hotel seating outside and that was fine. Food is definitely not as described! In my opinion it was 2* quality at best. There were 2 nights I'd push to say 3* but nowhere near 4*. Staff were hit and miss. Housekeeping were very friendly and always greeted you with a smile. Same with reception, great service there and extremely helpful. Two of the regular bar staff were great. Dining room staff never cracked their faces. One young man in the dining room was quite rude towards me personally. He did, however, apologise. The no smoking policy is great. I'm a smoker and was more than happy to take myself to smokers corner. Who wants to be surrounded by second hand smoke! The lack of manners, small rooms and food quality are the reasons I wouldn't stay here again.

Charlie Kehoe

Me and my partner has a great 7 night stay here last week and loved every minute. Checked in at 2am and the guy on reception was very friendly and offered us food if we were hungry. I requested a high floor as it was our anniversary and was delighted to find a happy anniversary card and two free cocktails to have in their beautiful cocktail bar with a great selection of drinks and mixologist who know how to make a good drink. We stayed all inclusive and was very happy with the food and drinks. There is something for everyone to enjoy although I would have appreciated more meat dishes in the evening, the food was very good and accommodating to carnivores, vegetarians and vegans. Breakfast ran from 7-10:30am, at 10:30am the pool bar opened that had lovely cheese and ham toasties, hot drinks, soft drinks and alcohol. They also added to the food throughout the day such as pizzas, burgers, hot dogs and a selection of puddings until 8pm. Lunch ran from 1-3pm and dinner until 9:30pm. You cannot go hungry here. Also if heading to the beach, you can also enjoy drinks and food included in your all inclusive stay at the beach bar. I wanted to add that water was available all day, both in the pool bar, the restaurant and in the bar area near reception, we never had an issue getting free water to drink. The rooms were very clean and the whole hotel in general was spotless. Never trouble to find a sun bed or somewhere to sit and enjoy the Spanish sun, I have seen other reviews stating the lack of sun bed and those in the shade. Please be aware of the decking area up the steps near the pool which has over 20+ additional sun beds which are in the sun all day. All of the hotel staff I found very friendly and helpful. One thing that stuck with us was the amazing entertainment staff. Huge shout out to Jean Luca, Davide and Mica for always having a smile on their faces and engaging visitors to take part in games throughout the day. Each day there was bingo, darts, French balls, sjoelen, archery to name a few. At night they would get people up singing and dancing and were always on hand to make you smile. We really loved the saxophonist who played around the pool on a Thursday afternoon. Thank you entertainment team, you really are an asset to the hotel. The hotels location is perfect. The beach is less than 5 minutes away and the hotel situated on a street filled with shops, bars and restaurants. We couldn’t have asked for a better hotel and location. Please try the ice cream shop adjoined to the hotel and their cocktail bar (not included in all inclusive but worth the visit). We had a late flight home and didn’t get picked up from the hotel until 10pm. We were able to store our bags in the luggage storage and enjoy our last day. They even have a courtesy room where you can shower and get changed at a time that suits you so you’re not waiting around. Honestly, from the bottom of our hearts, thank you very much for the best holiday.

Marius

The rooms are okay, but rather small. The breakfast was good. The pool and the pool bar are great. Unfortunately, the website advertises things that do not correspond to the actual scope of services. For example, we relied on the parking spaces with charging stations for electric cars at the hotel, but unfortunately these were not available in reality. After we pointed this out to the staff member at check-in, we unfortunately received only a cold response and no assistance. Unfortunately, the nearest public charging station was also out of order. Overall, except for the lack of a charging station, it was a good stay.

Layla Hilsdon

Had an amazing holiday and 5 night stay here! Upon arrival we were informed the floor our room was on was undergoing plumbing issues so we were put up in a lovely hotel down the road and upgraded our whole holiday to all inclusive, couldn’t of been happier with how the staff handled the situation! Hotel and room was clean , food selection wasn’t too bad , pool area was a good size was never overly busy. We really enjoyed the beach bar which was part of the all inclusive was amazing having that by the beach for drinks and snacks. Location was great ,beach was 5mins or less walk, shops and restaurants near by and we made use of the arcade just down the road! Overall great holiday and stay, would recommend

Brid Walshe

Fantastic hotel. Food was great , we did all inclusive and great value . Food so fresh everyday and great choice. The design of the hotel was beautiful and being able to eat all our meals outside facing the water was heaven. Great entertainment, and loved the evening sun and drink by the pool everyday when we came back from the beach. Oh beach so near only 4 to 5 mins stroll . Great holiday thanks to all the staff who were very helpful 👍