Avista Hideaway Phuket

Raimund Noss

We stayed here for a week over Christmas as a couple and loved the hotel, the service and the location. The hotel is slightly outside Patong (10-15 minute taxi ride for 250baht) and this means you can easily enjoy everything in Patong while still being secluded from the noise and hectic life. Our room was spacious and nice and had everything we needed. We loved the fact that there were three pools but mainly used the adults only one. Stunning views from the restaurant and bar as well as a very good breakfast buffet and good food at the restaurants added to the positive experience. Is there anything they can do better? Well, the gym was okay but could do with more and more modern machines. Moreover, it was a bit noisy in the mornings when they made up other rooms. But these are complaints on a very high level. We will definitely try to come back for a bit longer…

parya taheri

We stayed at Avista Hideaway Phuket Patong while traveling as a family of three and had mixed experiences overall. The restaurant and food were good, and the staff were friendly and polite; however, they were clearly very busy, especially during the holiday season. We booked and paid full price months in advance for a Deluxe Family Room for three adults, but upon arrival the room was not prepared accordingly—there were missing towels, robes, and amenities for the third guest. Despite several requests to the front desk and housekeeping, the robes were never delivered during our stay. The hotel location is beautiful and peaceful, and we appreciated the opportunity to explore a different side of Phuket. However, during peak season the overall operations did not feel well managed for a property marketed as a five-star hotel. Having stayed at another five-star hotel in Phuket for five days prior, the difference in service consistency and amenities was noticeable, and Avista felt closer to a four-star experience. We value high-quality service and are good tippers, so this was disappointing. I hope this feedback helps the hotel improve guest preparedness and service standards, especially during busy periods.

Prabhjot Pandya

We had a lovely stay with some truly outstanding service. A huge thank you to Goldi at the Vista restaurant — the Indian vegetarian food was exceptional, easily one of the best hotel breakfasts we’ve had outside India. Special mention also to Kiran at the pool bar for his fantastic Phuket recommendations. When our son fell sick with suspected food poisoning late at night, the staff were incredibly kind and helped clean the room at 2am with genuine care, which meant a lot to us. We also loved the complimentary Christmas gifts and outdoor stocking, a thoughtful festive touch. A few minor improvements: late midnight check-in had no welcome drink or luggage assistance which was disappointing after a long flight, limited English TV channels, and the gym felt under-equipped with only two treadmills. Overall, Avista Hideaway was an amazing hotel but I think more 4 star than 5 star

Caterina Stirton

Amazing stay at Avista! We stayed at Avista for 2 nights and it was by far our favourite hotel on our holiday in Thailand. It is super quiet and has an amazing view from the pool. It is located very close to Patong Beach & shops making it an easy trip if needed. A special mention to Kieran at the pool bar for his excellent service & for going above and beyond for us and even sharing a laugh! He was super helpful and friendly & even gave us travel tips for Thailand and India! We will definitely be back!

AUDITWELL

We had a wonderful stay. This hotel is 100% recommended! It’s our second time here, and this time we came with family as well. We would like to thank especially Abu, who works at breakfast — he is very kind, a really good person and always attentive to his guests. Also, there is a girl we met here three years ago in the same hotel (unfortunately we don’t remember her name), but she was lovely too. The Manager and Majda were also extremely helpful and charming — their attitude made us feel very welcome. In general, all the staff are very nice and friendly, and they make your stay comfortable and pleasant. The room cleaning was also excellent — everything feels very well cared for. Breakfast is very good, with a nice variety and fresh products every morning. The atmosphere is relaxing, and the whole environment is perfect to disconnect and enjoy your holidays. We truly appreciate the way everyone works here to make every detail perfect for the guests. We will definitely come back again — this place really makes you feel at home.