Avista Hideaway Phuket

Evangelos Miachas

We stayed at Avista Hideaway Resort for 4 nights with my partner. Top tier facilities, environment and aesthetics. The establishment is a great escape of the noisy center, hidden in the forest but not too far from th center. The staff made sure that we had an unforgettable experience giving us a warm welcome with smiles and kindness, always supportive and attentive. Special shout out to: Kimmy who ensured that we always had what we wanted and took the time to show us the hotel, Sasi who made sure that we leave the hotel with an unforgettable experience, and Elia who whenever met us made us feel like home by caring about our holidays and our stay. To all the Avista Team, thank you guys for making our holidays a unique experience 🙏 We're coming back soon 😉🙌🇹🇭🙏 E&M

Inderpreet Kaur

Our stay at Avista Hotel in Phuket was truly memorable. The property, set beautifully on a hill, offers a peaceful escape surrounded by lush greenery and calming hill views. It’s the perfect blend of serenity and scenic beauty. A special mention goes to Goldi, the head of the buffet, who made our experience exceptional. His infectious smile, warm greetings, and genuine care stood out every single day. He constantly checked on our preferences and went above and beyond to ensure that our Indian-style breakfast was perfect—right down to having fresh masala chai ready for us without even asking. Thank you, Avista, for the hospitality, and heartfelt appreciation to Goldi for making our stay feel like home away from home.

Yuna

The room condition was honestly very disappointing. One of the two sinks and the shower were completely clogged, so the water wouldn’t drain at all. I informed the front desk several times, but the issue kept getting overlooked and wasn’t fixed until I asked to speak with a manager—three days after check-in. This really affected the overall quality of our stay. Communication among the staff also seemed to be poor. Even simple requests like towels or ice were often missed, so I had to ask more than once each time. Considering the location and the level of service we received, I’m not sure this hotel is worth choosing. I will say that the bell desk staff were generally friendly. However, most of the front desk staff were not very welcoming, which made the experience even more disappointing. The only exception was a staff member named Butter. Butter was incredibly kind and genuinely tried to help guests. When my family had trouble with a taxi, he even helped us in the rain. We were truly touched. Butter, I hope you’re doing well—thank you so much for your help. And thank you for the handwritten letter in Korean as well. It meant a lot to us.

Ikram Malik

I want to give a special mention to Goldi, whose exceptional service truly elevated my stay at Avista Hideaway. Even on rainy days, Goldi went above and beyond to make sure every moment was pleasant, comfortable, and enjoyable. His attentiveness is genuine, consistent, and delivered with a level of care that you rarely experience, even in luxury resorts. From remembering small details to anticipating what I might need before I even asked, Goldi made me feel looked after in a way that transformed my stay. He set the tone for each day with warmth, professionalism, and a sincere desire to ensure guests have the best experience possible. Avista is a beautiful resort, but it’s team members like Goldi who make it truly memorable. He is a credit to the hotel, and because of him, I will absolutely return and recommend this property to others.

Sushil Ale

The facilities are excellent, the ambience is peaceful, and the overall atmosphere made our vacation feel relaxing and luxurious. What truly stood out was the service. Every staff member was kind, attentive, and eager to help. A special mention to Kimmy, who provided exceptional hospitality. She greeted us warmly, assisted us with ease, and made sure we felt completely taken care of throughout our stay. Her professionalism and friendliness made a real difference. Highly recommended for anyone looking for a relaxing and memorable escape in Phuket.