Casuarina Resort and Spa

carol wanless

We didn't find the hotel particularly welcoming, being strongly geared for the French, although the French guests were pleasant. The bar was particularly unwelcoming. On one occasion there was one customer at he bar, who was being served. The second barman was talking to the customer. Fair enough. I stood there bring completely ignored. Then a young couple came to the bar and he went up straight away to serve them. To say the least, I confronted him about his rudeness. Today we were on the beach and stopped to have a sit on a sunbed as my partner has a painful knee. There were over 20 sunbeds and only one other person sitting. The security guard asked us to move on because we weren't guests of that hotel. I told him that, every night guests from his hotel come to ours because their hotel doesn't have entertainment and if course they take up our seats. I will never visit such an unwelcoming country again. J

D Y

Not a first time in Casuarina hotel, which was always great for vacation, this time made my outstanding vacation SPA, the lady there name Anishta, was super nice, and always asking my preference, so all my body got super puper pamper. I had a promo in spa 2 massage and steam room at valuable price, and both of them Anishta made relaxing, enjoyable and how I like. Thank you so much for putting so much effort on my wishes :))) I believe you are reading it now, so Hello from the room 250!))) yes btw my husband took deep tissue massage, another lady, sorry don't know the name, did it great! I never saw my hubby so satisfied after massage:))) however family room was big, but sinks was blocked, also honest was lazy to report it, food got improved from previous time. Overall thank you so much for every each person in this hotel, cuz even the garden all around takes a lot to keep it beautiful

Luxmi Anodin

I recently had a wonderful 2-night stay at the Casuarina Resort & Spa with my husband and child, and here's my review: Location and Accessibility: The resort is very easily accessible, making it a great choice for families. It’s conveniently located, which added to the overall comfort of our stay. Room: The room was decent, though one inconvenience was the communication between rooms. The soundproofing wasn’t great, so noises from the adjacent room were quite noticeable, which can be disruptive, especially with a child. Swimming Pool: The main swimming pool is fantastic! It's a beautiful space for families, but given the progressive depth of 2.05m, I feel that a lifeguard should be present at all times for safety reasons, particularly when there are children around. Environment: The fauna and flora around the resort are stunning. The lush surroundings and the layout of the resort, featuring white Greek-style bungalows, really transport you to a Mediterranean escape. It’s serene and picturesque, perfect for relaxation. Service: The service exceeded my expectations. The staff went above and beyond to accommodate my dietary restrictions, providing personalized breakfast and dinner options tailored to my needs. Special thanks to all the staff who made our stay memorable, including Manav, Mukhesh, Ifnaya, Chef Sunil, Ritu, Manpreet, Suraj, Ravi, Anmol, Rohan, and Olivia and others whom I might have missed. Their attention to detail and warm hospitality made us feel special. Conclusion: Overall, it was a great stay at Casuarina Resort & Spa. It's a family-friendly, beautiful, and well-serviced location with a few minor areas to improve (mainly room soundproofing and safety at the pool). I would definitely recommend this resort to families looking for a relaxing getaway.

Elizabeth Tolulope Babalola

The rooms and bathrooms are barely cleaned. My tea cup was returned barely washed the next morning after I'd used it the evening before. The range of meals at the buffets are limited and have a heavy Indian influence. Indian food is good when made well (which isn't the case here) as an option but not as a daily menu for a hotel that caters to international clients. The cold room for fruits and cold cuts also has a bad smell. The staff service is slow and sometimes non accommodating of reasonable individual requests. For a hotel straddling the beach and city there's way too much wildlife including rats and they have signs instructing guests to close windows and doors so the critters don't come visiting! There was a party in the hotel's large tented hall every 2 or 3 nights and patrons were found smoking within and beyond smoking areas. Summarily, Casuarina was unfortunately the worst hotel experience I've had in the 7+ years I've been visiting Mauritius.

Nir M

The experience overall was terrible. We took a day package and when we arrived, the registration took a long time. The lunch buffet was terrible. The breadfruit curry had chouchou in it and it wasn’t well cooked. The ‘legumes sautée’ was only chouchou!!! The vegetarian menu was super limited. The salad bar was very limited as well. The lettuce leaves were so dirty and rotting!!! The ice cream freezer was smelly!!! At tea time I asked for a coffee at the bar, i was told to go and take it from the dispenser! And the samossa which got over in no time were never refilled!!!! The positive point is that we got the birthday cake for the bestie and that 1 person was very warm. The price of the day package is too high for this service!