Fairmont Royal Palm Marrakech

Ifeoma Ugochukwu

The staff was great! Very welcoming and eager to please. The rooms were huge, multiple baths and toilets, very clean and well kept. The only down side was 1. AC not cooling well even at the lowest of 18 degrees, 2. Some staff members could not speak English and at breakfast time, when it was crowded, did not understand the orders and so food kept getting delayed. We were also a huge crowd ( close to 50 ladies who came to celebrate 50 yrs), and so I think the hotel did not prepare well enough for our number. Generally, it was a great stay and I will definitely go back another time. I will also definitely recommend this hotel!

Katie Zimmermann

An Unforgettable Stay in Marrakech My son and I had the most wonderful stay at the Fairmont Royal Palm Marrakech. The hotel itself is stunning, but what truly sets it apart is the exceptional staff. Every single person went out of their way to make us feel welcome and cared for, creating an atmosphere of warmth and genuine hospitality. A very special thank you to Monsieur Mohammed Amine, Concierge, whose impeccable service and thoughtful arrangements created unforgettable memories for us. His dedication and attention to detail elevated our stay beyond expectations. We are deeply grateful to the entire team - from reception to dining to housekeeping - for their kindness, professionalism, and care. We left with beautiful memories and are already looking forward to returning.

Anouchka Bala

The Royal Palm Marrakech clearly places customer service and guest experience at the heart of its offer. Staff were consistently warm, transparent, and generous with their advice, which made our stay truly enjoyable. We dined in-house four nights in a row, trying all the restaurants. Service was excellent across the board. While the variety is appreciated, some menu items could be elevated - in particular, the sushi and tempura didn’t quite meet the standard we’re used to in cities like London or Paris. The Moroccan restaurant was a standout, and the breakfast/brunch buffet was a highlight as well. That said, at this price point, additional à la carte or lighter breakfast options would be welcome. Given the high temperatures during our stay, I would recommend offering complimentary infused water throughout the property, which would be a thoughtful and refreshing touch. We did appreciate the provision of bottled water via room service throughout our stay. The view from our room - overlooking the golf course and Atlas Mountains - was breathtaking and added to the sense of escape. One small point to flag: the €65 charge for the hotel’s airport transfer felt steep, especially when compared to local private, air-conditioned transport which is typically €20, including luggage. Overall, a memorable and high-end stay with a few opportunities to refine the guest experience even further.

Yannick Grosset

This was our second wonderful stay at the Fairmont Royal Palm Marrakech, and it was just as memorable as the first. The hotel itself is superb, with beautiful gardens and an amazing pool. Our two daughters absolutely loved the kids’ club, and we were impressed once again by how attentive, friendly, and dedicated the entire staff is to making every guest feel special. A special thank you to Faisal at the Al Ain restaurant for his outstanding service. We’ll definitely be coming back!

Hazel

Loved every part of this elegant and serene resort. Our room was huge, well laid out and comfortable. The grounds are beautifully landscaped thanks to the hardworking landscaping team. Breakfast buffet had a huge variety, special shout out for the amazing pastry team, all your pastries and breads were wonderful every day. Also loved the msemen of every variety, and the house green juice. The fitness centre is large and well equipped, with a gym and studio, heated swimming pool, table tennis, four tennis courts and two padel courts. Had a wonderful stay and only wish we could have stayed longer and had time to try the spa.