Furama Bukit Bintang

Surie Ridzuan

We stayed here for a night as a family with young children. Overall it was a very enjoyable experience. The hotel is definitely kids friendly. Rooms: Spacious and clean with enough room for our kids to move around. The bed was comfortable. Facilities: The swimming pool was the highlight for the children, shallow section perfect for younger ones and plenty of space for older kids. Unfortunately, we couldn’t enter the playland because it was closed on Monday which was a bit disappointing for the kids. Dining: Breakfast buffet had a wide variety, including kid-friendly options like pancakes, cereals and fresh fruits. Location: Convenient and safe with nearby shops and attractions suitable for families. Overall: A great choice for families traveling with kids. Comfortable, safe and stress-free. We’d happily come back again.

Violet Lim

Stayed at the property for 5 nights when we were at KL and it was fantastic. The hotel is really accessible as it is located right at the city centre and connected to a mall. It also has many cafes, eateries and convenience stores nearby. We also had lounge access which made it really convenient for breakfast and tea time snacks. There was a good variety to choose from and the selection varies everyday. In particular, we would like to commend Hiru whom treated us with great hospitality (and we befriended). He was warm and constantly checked up on us when we would see him during breakfast or at front desk. Definitely made the trip much more enjoyable :) Thank you!

Harris

From the moment I walked through the doors, the ambiance was calm, welcoming, and beautifully curated. The check-in process was smooth and efficient, with staff who were not only professional but genuinely warm and attentive. They made me feel like a valued guest from start to finish. The room was spotless and spacious, with a minimalist yet elegant design. The bed was incredibly comfortable, the pillows just right, and the linens of high quality—perfect for a restful night’s sleep. The lighting, the temperature control, and even the blackout curtains were all thoughtfully designed to enhance comfort. The bathroom was equally impressive, with strong water pressure, premium toiletries, and a layout that felt luxurious but practical.

Jagjit sangam

I have traveled to Singapore, Thailand, Indonesia, and Malaysia, but I have never met a receptionist like Nomi. From the very first moment, he greeted me with a warm smile and genuine respect. He is extremely professional in his work and always ready to help without any hesitation. The way he communicates is clear, polite, and very comforting. Nomi makes every guest feel special and valued, which is a rare quality. He handles every situation with patience and a positive attitude. His knowledge and guidance make the process smooth and stress-free. I can proudly say that Nomi sets the highest standard for customer service. Meeting such a dedicated person truly leaves a lasting impression. For me, Nomi is the best receptionist I have experienced across all my travels.

Muhammad Husnain Arshad

I recently had the pleasure of staying at this wonderful 4-star hotel, and I must say it was an experience worth remembering. From the moment I arrived, the staff made me feel welcome and comfortable. The check-in process was smooth, and the warm hospitality set the tone for the rest of my stay. The rooms were spacious, clean, and beautifully maintained with all the necessary amenities. The housekeeping team ensured that everything was spotless, and the attention to detail did not go unnoticed. The bed was extremely comfortable, and the overall ambiance of the room made it perfect for relaxation after a long day. One of the highlights of my stay was the exceptional service at the front office. I would especially like to mention Mr. Altaf, who was incredibly professional, polite, and always ready to assist with a smile. His knowledge about the local area, willingness to answer questions, and prompt service really enhanced my overall experience. It is rare to meet someone so dedicated to making guests feel at home, and his efforts truly stood out. The hotel also offers excellent dining options, with a variety of delicious dishes that catered to both local and international tastes. The breakfast buffet was well-prepared and had plenty of choices. Additionally, the facilities such as the gym and lounge were well-kept, providing extra comfort and convenience. Overall, I thoroughly enjoyed my stay at this 4-star hotel. The blend of comfortable accommodation, quality dining, and most importantly, the outstanding service from the staff—especially Mr. Altaf at the front desk—made my visit memorable. I would highly recommend this hotel to anyone looking for a pleasant and hassle-free stay.