Gaya Island Resort

Kelvin Lim

Resort is nice, serene peaceful. Lacked activities. Service not up to par, for 5 star resort. Needs a lot of attention in this sector. Monkeys are all over, even in the restaurants. Gym machine weren't great, needs better maintenance. Overall experience, could have been better.

Ullrich Kastner

Really pretty hotel nit far away from KK. Rooms are excellent and big. Many restaurants with great choices. Some parts around the pool are getting of age but no problem in my eyes. We enjoyed our stay for 2 nights a lot

Gary Biddle

Excellent all round, kayaks, paddle boards snorkeling equipment free and scuba diving available but at a cost. Nature walks daily and an opportunity to visit another island for the sun bathers. Also buffet and alocarte restaurants, happy hour 4 till 6pm daily.

Edward W

I had to give 3 out of 5 stars for service as the pre-arrival service was terrible. Had so much difficulties getting in touch with the hotel to advance book the spa facilities. It was all centralised at the so called HQ in KL and they knew next to nothing and had major communication issues. I was told that the boat ride is first come first serve nothwithstanding their direct website stated needed to book the boat ride, and which I did. After a blasting that it was totally unacceptable for a so called luxury hotel and a SLH co-branded with Hilton Honours, then the HQ attempted to explained themselves. We stayed in room 624 and the air-conditioning was horrendously warm even with the fan dialled to the max. Towels were stained, so was bath tub with peeling off in various spots. Apparently when my wife told them about it, they said many guests have made same remarks!!!!!! Faucets were rusty. The status of Luxury and SLH is a very very over statement!!! As far as I am concerned it matches an international 3-starred hotel. The staff themselves were great. My go to hotel in KK now is Hilton or Marriott. We had our honeymoon in KK 30 years ago at Shang Tg Aru, but now this resort as well as the sister resort in Rasa Ria is far from peaceful, noisy weddings are hosted almost every time we go and we go 2-3 times a year, and mass tourist loads of buses arrive often. So I have stopped going to the Shang resorts in KK. The other resorts in KK are well dated.

K DG

Gaya island resort was incredible! Stunning views from our luxurious room, friendly staff, lots of varied free activities on offer (yoga, private beach trips, nature walks), and great sea-life right out the front of the resort (we brought our own goggles and enjoyed exploring the coral reef). Pool was great too, especially for our toddler. Fantastic buffets on offer with so much variety (you pay a premium but it’s worth it!). Love, love, love this place!