GF Isabel

Jude Robinson

Only stayed bed and breakfast. Room clean and had kitchen facilities, dining table, very clean, reviews stated dated which it is but all round very good stay. The video is of a little know area around the adults jacuzzi. Which was right below our room, wasnt used very much. Was a little gem as the activities in the pool were on a lot and seemed to be enjoyed by all ages and more than any other hotel ive stayed in last 3 years, so well done to the entertainments team. We were just on our own so to have an area child free was really good. Downside steep steps up to the jacuzzi, and saw people lifting,in and out of the main pool, people living with disabilities as no pool lift on site. The showers are powerful, hairdryer good, shower gel, shampoo, tissues, little bag of washing up and scrubber for the sink, microwave, big fridge, kettle, toaster, coffee machine, you would need filters, juicer, Air con worked a little too well at night but had blankets, sheets, covers, extra pillows, Daily housekeeping. Only real bug bear was the t.v. loads of channels but only one in english was sky news and that was it!! No doubt allocated a room for non english speakers but not even radio, forgot my firestick, it wasnt a dmsrt t.v. so couldnt stream, this did not however ruin anything, just to mention it for advise really. Food at breakfast was poor, beef sausages, fatty continental style bscon, egg powder scrambled, its chaotic and pooly designed, back and fowrward for tea, pots, coffee, cups, glasses, I was exhasted when finally sat down, tables are grouped all together so you are in and out of others going all over the place, not like the fanabe or gran, or any of the other hotels in the area really, going to the toilet during meals also, you have to walk out, all the way through the courtyard and back on yourself, just to come all the way back again, even when i had a seat next to an open side door with a rope across it, i ducked under and came back, got shouted at!!! Would I stay again, yes but id go room only if it was cheaper, the deal we had was breakfast included so made no difference really, dont drink the coffee out of the machines, its awful, they have flasks of it near to where you get the eggs, but be warned its good but not hot, there is a microwave right at the back, which i used to heat it up!! She didnt see me so i didnt get shouted at for that at least!!

Joanne Kibbey

Amazing value. Excellent service. Spotless clean. Gardens well maintained. Large spread out site so never feels crowded. My only complaint is it is hard to find your way. It’s a big complex and there are no maps up on the walls to show where you are and what lifts to use if you are unable to use stairs. Could easily be resolved by putting signs up next to each lift showing where this one goes and where the other lifts are if you need to go to a different place. Great animation team who ran free activities with enthusiasm every day. Bingo, exersize classes etc including some games I had never seen before. Plus there is free activities you can use including pool & table tennis tables, darts and small mini golf. Plenty of choice at breakfast. Yes I agree with the other review that the sausages are not great but the eggs and egg dishes were fine. And there was big selection of breads, fruit etc. Location is slightly inland and like most hotels here does require walking down and back up the steep hill to the beach. But there is supermarkets and nice restaurants nearby. I must confess to trying the Elvis impersonation in bar next door which was fun!

Richard Holdham

Stayed here for 3 weeks in September 25. Myself and partner would like to thank the staff for all their hard work. We Stayed in bungalow 543 which had a lovely pool veiw and was cleaned and serviced to a high standard every day by the maid service. We were all inclusive and food and drinks were great. Never ate a mediocre or cold meal unless it was salad or ice cream ofcourse 😋 Thanks for a great holiday.

Claire Johnston

Disappointing return to what was once a favourite hotel. We stayed at GF Isabel Tenerife in September and were sadly very disappointed with our experience this time around. My parents had specifically requested for all of us to be placed in the main hotel area due to my dad’s disability and mobility issues, but upon arrival, we were allocated rooms at the furthest end of the complex. Despite our request to be moved together, only my parents could be accommodated — the rest of us had to stay behind. Our air conditioning didn’t work at all throughout our 10-day stay. We reported it to reception and were told someone would come to look at it, but it was never fixed. The room itself was very tired and dated, with door frames hanging off and, to top it off, we found a cockroach in our clothes while packing to leave. The bathroom was worn and in clear need of refurbishment. The food was extremely disappointing. We experienced raw steaks and jelly-like undercooked turkey, which honestly made me feel ill. Dishes were mislabeled, and the buffet area was overcrowded and chaotic, with food often lukewarm at best. The pool bar wasn’t much better — food there was often either overcooked or underdone. Even the courtesy shower rooms on checkout day were poor; the shower head didn’t attach to the wall, and the hair dryer didn’t work. While many staff members were friendly, others were not particularly welcoming. It’s such a shame because we stayed here 7 years ago and absolutely loved it, which makes this experience even more disappointing. Although we still enjoyed our family holiday together, we wouldn’t return to GF Isabel in its current condition.

Denise shaw

Fantastic hotel, really enjoyed our stay here. Apartments alttle tired around the furnishings but absolutely spotless as was the rest of the complex. Air con not the best but it's better in some rooms as our daughters room was lovely and cool . Staff very friendly only seen 1 that looked grumpy but she was very efficient I'm her job so maybe just focusing on getting people to the right table rather than smiling.