Grand Hyatt Bali

Corey

We booked the all-inclusive package at Grand Hyatt Bali and found it to be well worth it. Often with these packages, you get the sense that staff might overlook prepaid guests, but that wasn’t the case here. Service was attentive and responsive most of the time, which made a big difference. The resort is very family oriented, with lots of kids around, so keep that in mind if you're looking for a quieter vibe. The inclusive drink selection was above average, though a few classic poolside cocktails like frozen daiquiris were noticeably absent for those expecting the full tropical experience. The Japanese restaurant was the highlight of the dining options excellent food and atmosphere. Our room was spacious and clean, and while the bed was quite firm, it turned out to be more comfortable than expected. However, we did request an early check-in weeks in advance, as we arrived at 12pm. The room wasn’t ready until after the standard check-in time at 3pm. It felt like the coordination could have been better. We suspected it might have been because we were on the all-inclusive package and they didn’t want us accessing benefits too early. It would’ve been more respectful if they had just been upfront, rather than stringing us along with promises to “do their best.” Overall, a solid experience with great value, and we’d happily return, just with more realistic expectations around check-in.

The Purseaddict

The granddaddy of hotels in Bali but despite its age, Grand Hyatt and its grounds are so well maintained. We booked their grand executive suite king and the room was absolutely gorgeous. I’m not a fan of resorts but Grand Hyatt Bali convinced me otherwise temporarily. Really enjoyed my experience there.

Ken S

The rooms are great. For a family of 3-4 they are really spacious and good value. The pool area is great. However the resort does not adequately and effectively use the view of the sea well. The restaurant staff is very nice and the Italian restaunt has a lot of food options along the Japanese overall I recommend you going here

Seeko Vhit

Do not come here if you want to relax, and don’t want to listen to screaming kids the entire time, throughout the entire resort. There is no where for a quiet drink or dinner. We were told by management the only option is to sit in the gym. This is not a place for romance, relaxing or couples. EXTREMELY disappointing, massive waste of money. More stressed than when we arrived. Never again. Do not recommend.

Melis Selvi

We stayed at this resort for 5 nights and had very high expectations after hearing other great experiences, however we were extremely disappointed and wish we had booked elsewhere. The adults only pool and gym area are great, however the rest of the hotel is definitely not for a couple, but instead for large groups of families with young kids or businessman. The hotel is huge, yet the pools are all extremely crowded with nowhere to sit due to so many guests, and it is very outdated and old - the only luxury part was the restaurants. As a couple we also found there are just too many rules and it’s far too formal, much more suitable for a team bonding environment for a business etc. To eat dinner you must book in advance, you can’t just walk in, which is just inconvenient when you are looking for a relaxing holiday. Additionally, the restaurants all close at 3:30pm so if you’re hungry then, you simply have to wait till dinner time. The service is also much slower in comparison to other hotels we have stayed at due to accomodating to so many guests. Additionally, after paying a premium to stay here, you have to pay to hire cabanas by the beach, some activities (such as sunrise yoga), to play ping pong, ride bikes etc. At other hotels these are simple offerings that are included. From a positive perspective, the room was large and clean, and the pizza at the Italian restaurant is incredible. Overall, personally would not recommend staying here.