Grand Hyatt Bali

Ravi Mishra

Our stay at Hyatt was truly exceptional. The hotel offered fantastic facilities, including a beautifully maintained private beach, and provided a seamless experience from start to finish. The buffet breakfast was hearty, featuring a diverse selection of international, Indian, and Italian cuisine. The restaurant staff, particularly the chef, went above and beyond to accommodate our child’s dietary needs, making our experience even more special. Everything—from the service to the ambiance—was impeccable. Our only suggestion would be to include Indian options in room service, catering to guests who appreciate a comforting meal before ending the day. Highly recommended!

Marcelo Schmidt

I’m disappointed. Brought my 73 years old mother and my 2 toddlers thinking that I was staying in a 5 stars hotel. Last year we stayed here and it was wonderful. Staff was amazingly well trained. This time, not the same…my 2 rooms were cleaned 4pm after we call them around 2.45pm asking for them to clean it. When asked the staff in the reception about their “standard” to clean the rooms, they mentioned that in this 5 stars hotel, rooms can be cleaned all the way until 5 pm. I honestly believe that this is a poor quality standard for a 5 stars hotel in a tropical warm place where people come and go all the time to the bed to refresh and scape the hot sun. Again we are discussing about a 5 stars hotel standard and the money you pay for it and the expectations that comes from it. When questioned, they offered me a coffee as an apology. Apparently this is what Grand Hyatt believes is worth for the situation. I honestly find it bizarre and a poor legendary service with loyal customers at heart. Just this year I recommended for 10 people this hotel, they all came and spend thousands of dollars there. This time I will say, let’s find a new grand hotel to stay because the Grand Hyatt is no longer Grand.

Dinesha Gayathri

We had an unforgettable honeymoon at the Grand Hyatt Nusa Dua, Bali! From the moment we arrived, the service was exceptional. The staff went above and beyond to make our stay special, surprising us with a complimentary room upgrade that made our experience even more magical. The resort’s stunning surroundings, luxurious amenities, and warm hospitality truly exceeded our expectations. Thank you, Grand Hyatt, for making our honeymoon so memorable—we can’t wait to return! Special thanks to Liya in the reception. She provided the best customer service ever ♥️

Brett Cole

Amazing experience. We booked through luxury escapes, and it was everything promised and then some. The room was beautiful with a large and very comfortable king size bed. Great views of garden. Private balcony. The food and wine selection catered to all our needs and was prompt and delicious.

Emo PaPa

Wonderful trip and experience. So nice and relaxing that we had to extend our stay and continue the good services. My little daughter fully enjoy herself everyday. Fully recommend to come back again!