Hilton Barbados Resort

Joseph Sanfilippo

Would not recommend staying here, while the location, views and beach are top notch. Overall, the hotel struggles with cleanliness and staff friendliness. Room service dishes from other rooms were left in the hallways for nearly 48 hours and only taken away after calling front desk multiple times. (Not even our food). Lobby tables and areas around the hotel seemed dirty and usually topped with garbage, cups or beer bottles. While guests should throw away things after themselves, coming down stairs at 8am to find beer bottles from the night before should be unacceptable from staff. Pool was murky, water/ice machines produced cloudy and unclear water and the AC broke down our last night. While not all staff, a good portion of staff seemed bothered when asked a question or simply by saying good morning. Again, not all staff but was sub-par for staying at any resort in the Caribbean. Best part was the beach, the cove is perfect and really beautiful, this was the savior and only reason to stay here. However, the staff does not regularly pick up towels or set chairs to know what is available. Again, if a person leaves the beach they should bring their towel with them, but staff could be more attentive to ensure people looking for chairs know what is available and what is not.

Kevin McFadden

I usually stay at Hiltons for their consistency. The resort has a nice location with a private beach. They are also colocated with a dive shop called Barbados Blue which was a primary reason for visiting the island. The staff had been mostly kind and attentive but several occasions were hard to get there attention, especially at breakfast and their upscale dining. Breakfast is usually very nice. Recommend getting breakfast included to have a consistent experience and save a little money. I recommend avoiding the lunch and dinner experience at the resort. Too expensive, too slow, and too little for the money. The beach is nice but beware of the surf and rocks. The shallow areas are fine up to your knees but go beyond your waist and there are painful rocks that are hard to stand on. There are better beaches including the adjacent areas of Carlisle Bay. This property is aging and had several failures while we were there. The AC system throughout the hotel failed one night. The hot water system was unpredictable. And, the elevators were regularly in disrepair. I might go back but then again I would consider other resorts to see if they can exceed the benefit vs cost.

Melissa Cappy Sanfilippo

Stayed here for 4 nights. I did not have super high expectations when we booked. The best part about this hotel is the location and how beautiful the beach and water are. Water view from the room is beautiful. Other than that this hotel is completely lacking. The pools were green, slimy and murky during our entire stay, so gross looking to the point I did not even want to go into the pools. They were working on fixing the pools the entire time to no avail. The tv in the room did not work. On our last night we were informed the at they air conditioning was not working in part of the hotel which included our room. The room got hot, humid and uncomfortable and was hard to sleep in. If this was not our last night we would have checked out. The ice and water machines on each of the floors were not working or had white murky water coming out of the machines. The hotel is not very clean or well kept generally. The room next to us had ordered room service dinner and the food sat on the floor of the hallway for over 36 hours, we eventually called to have the food trays removed and it was done but hours later. Breakfast at the hotel is relatively expensive and food is mediocre at best, best part is the egg/omelette station. Besides the beauty of Needham’s Point and Carlisle Bay I would not recommend this hotel.

CRUISE WITH KAZ AND NIGE

Spent the day here at the end of our cruise before our flight home. Day pass included a credit which covered a drink and light lunch. Great location near to the cruise port and airport. Staff were very helpful but busy so could have done with some more on duty. Loved the poolside loungers with plenty to choose from. Pretty beach and outdoor restaurant. Would consider this again after a cruise.

m lucas

The hotel is beautiful. It needs some attention to detail as it has some age.The pool and beach area was very clean and we enjoyed the open concept space of the registration area. The restaraunt staff were pleasant and professional. We arrived early morning and were prepared to wait for our room to be ready but do not expect to have to wait beyond the normal check in time. We didn’t get a room until after 5 pm .Upon arrival and again due to the long wait time to get a room we were told that as Hilton honors members we would get an upgrade to our room. On the contrary, we got a room on the first floor with the view of the parking lot. Beyond the parking lot is water, but due to the large trees, there was no view. Smh