Hotel ILUNION Costa Sal Lanzarote

RussE

Second visit in just over 1 year, still a great hotel however what is going on with the dining!!. On arrival in November stay, offered buffet dinner for half price and advised to book- why?, At dinner, granted 6 30pm but we were only people there!, told to go up to buffet as often as you want. I understand that restaurant is still being run separately from hotel and it appears to be still not working and no evening entertainment. However, cannot fault staff, reception staff very friendly, helpful and efficient. Cleaning staff work very hard and always friendly. Hotel is very clean and room overlooking pool was a great bonus, was requested and we appreciated the hotel accommodating us.

Stefanie Wagner

Don't book this hotel, service and quality of food is bad! We stayed in Ilunion Hotel for one week over New Year's Eve (2024-2025). Since there are hardly any restaurants around we chose the half-board option for breakfast and dinner. However, after "enjoying" the first dinner evening in a tiny dining hall that reminds more on a school canteen with a gross buffet and a vulgar, utterly disgusting guest audience than a 4-star hotel dining hall, we asked the reception desk to cancel our half-board. The lady at the reception desk told us that she has to check with her boss and we should come back again on the next day. So, we came on the next day, but apparently our request has been forgotten. Therefore the lady at the reception desk asked her boss in our presence and the simple answer was "No, you have to pursue this through booking.com and we cannot do this for you". Although I expressed several times how unsatisfied and disappointed we are with the hotel, the food quality as well as the service, there was no effort to comply with our requests. Additionally, the hotel is spammed with tons of vulgar and disgusting people who have no clue about social etiquette. The rooms are spacious, however equipped with very uncharming interior that just covers basic needs (bed, couch, table,...) and has its best days over. Overall, I would not recommend this hotel to anyone who craves for a decent and calm 4-star hotel with good food quality and friendly service personnel. Price and effort definitely does not pay off here!

William Schofield

A very comfortable and practical hotel, with the amenities I would expect. Decent breakfast with plenty of options, clean, spacious and comfortable rooms, excellent location near the airport (although you can hear the planes taking off). A special mention to Julia who was superb in giving us really excellent service. However the hotel doesn't get a 5 star rating because the beds weren't very comfortable and very loud when moving around, the gym was not adequate and suitable for any weight lifting, the decor in the rooms and the hotel was fairly old. But it was overall a very enjoyable and relaxing stay.

Daniel

We arrived at the hotel at 11:30, and as our room wasn't ready yet, we were directed to a changing area before we relaxed by the pool while waiting. When it was time to check in, we were delighted to receive a complimentary upgrade to a suite. The suite was spacious, featuring two balconies, a large kitchen/living area, a big bedroom, and a fantastic bathroom. Although we didn’t spend much time in the room, it was a lovely upgrade to have. The upper pool was great, complete with a lively poolside bar. Brendon, the barman, was friendly and kept the atmosphere fun with his lighthearted banter. Happy hour, which ran from 4 to 5 PM, offered a good selection of drinks at a discount. We only had breakfast at the hotel's restaurant, which had plenty of options, however, since we were only there for a few days, we chose to explore the local dining scene for our other meals. The hotel is in a quiet, family-friendly area, just a short walk from the beach. It's also conveniently located near a supermarket, and there's another well-priced supermarket right in the hotel basement. Overall, we had a great stay, and if we return to Lanzarote, we would definitely consider staying here again.

Edel Daly

Just back from a 6 night stay was a fab place absolutely spotless apartment, bed made every day!! only thing that let it down for me was no atmosphere around the pool not particularly catered for young / kids no entertainment at night not that i seen anyway!! but more for the elderly other than that fab place if your looking for a very quiet hotel this is the place staff were also great very polite 😀