Iberostar Waves Creta Panorama & Mare

gio kakhiani

We visited as a group and really enjoyed our stay. The views are stunning, and having a couple of beautiful beaches right next to the hotel were awesome. The staff were genuinely nice and super friendly, which made the experience even better. The only downside was that on one or two evenings, the karaoke bar was fully booked for private parties, so we couldn’t use it. That was very disappointing. Also, all the pools had salty or sea water, which wasn’t great—especially for the eyes. They were still usable, but not ideal. The only pool with regular water was the one in the aqua park.

Natalia Kmita

Very nice service. The staff were very polite. Delicious food and there are really many types. On my first day I got lost in the restaurant looking through the huge choices of food. The cottage has a perfect view of the beautiful blue sea. The beaches are also fantastic and it is a great place for diving. 4 stars really are not enough.

andy bui

We stayed here for 3 nights, the resort is huge, clean, with many pools and by the beach too so there’s an abundance of places for swimming and sunbathing. Breakfast was amazing and dinner was good too (different selection every night). They upgraded our room to a bigger room free of charge and we felt very welcome throughout our stay. We had an incredible spa experience too. Want to say thank you to the team that looked after us, especially the Spa lady (forgot her name), Maria and Penelope at the front desk. Highly recommended and will be back one day.

avena makin

Bought a packaged holiday from easy jet. The place looked great. A lot of facilities to use. Most of the are for the other hotel and there is no block off so people can just use there side. But can’t use the food and drinks area. We got a superior bungalow with a sea view. There are no windows for a starters so putting us by the sea doesn’t really count. The only superior thing is you have a little more room, the “bungalow” is a long shed with a bunch of rooms in it. The walls are paper thin and you can hear people flushing their toilet that is so loud it will wake you up. Complained about this and no one cared. The “entertainment area” they have blasts music it can be heard every night so no early nights. They also took a private retreat and blocked off one of the swim areas just for them and then threw them a massive party that they didn’t warn anyone about. Fireworks went off at midnight right outside my room. I thought the place was being invaded with people with guns. I ran reception because I had no idea what was going on and we had an early start and I needed to sleep. They said it’s a private event so can’t say anything. Asked when it would be finished and they said sometime after midnight, told them it was midnight now and that sometime after midnight could be 3am. He said no and laughed as I was being silly and said maybe 1am they finish. More like 3am. We got the half board package. You are allowed free drinks with breakfast so we assumed you were allowed one of the soft drinks that you helped yourself to as no one explained anything on arrival. Had some boy come over while I was crying as had some horrible family news and said we “might” have to pay for them and then left. At this time we were done with our meals and wanted to leave but felt like we couldn’t as we would be stealing. We asked what we could drink with dinner and they said water and when we asked where that was he was confused and said he was unsure The staff always picked and chooses when to charge you for things which made it all so confusing. It’s either cash or charge to the room but there was only 2 drinks places that belonged to “our side” so no snacks or food could be bought. The only good thing about this place is that it’s 20mins drive to a nice town and other places. There is some limited parking for a rental car but we always got one. Would not recommend, don’t waste your hard earned money here where it isn’t appreciated or put to good use

Welsh Girl90

We stayed here at the end of May/beginning of June 2025 and we had a pleasant stay. The staff were all helpful. The animation team were hardworking and generally we enjoyed their entertainment, but the comedy show fell a bit flat. We had a late flight so requested a late check out on day 2 of our stay, unfortunately we were not given this. However there is a shower room you can use to freshen up before your flight. We struggled to get a sun bed at the main pool, only sat there for 2 days as people saved the sun loungers from early in the morning. We were told that staff would remove towels on empty loungers but we never saw this happen. Was a shame as our kids would’ve like to participate in the activities by the pool more. We used the beaches, they were great to swim in (rock pool shoes are handy). We found the cocktails on All Inclusive very hit & miss, one night they were lovely, the next night they tasted the same as the mocktails. Had a nice stay though, it’s a lovely part of Crete