Iberostar Waves Playa Gaviotas

Andrew Payne

Fantastic customer service and food, located very close to the beach (unlike other local hotels). Originally booked direct with Iberostar at the adjacent 5* Palace but this is currently closed for refurbishment so was offered this as an alternative and overall very satisfied with the alternative. We upgraded to Star Prestige that gets a smaller adults only pool area with premium drinks and snacks at a self-service bar open until 6. The rooftop bar has fantastic views of the ocean. Food was to a very high standard (same for everyone staying) with an excellent choice and always local dishes with seafood available at both lunch and dinner, with a reserved area and better wine served at dinner as a Star Prestige guest. As others have mentioned the bedrooms are in need of a refresh however the maid looked after it very well and we didn't spend a lot of time there so didn't impact on the enjoyment - we had a sea facing room and it was great to leave the door open at night to hear the waves (note pick your room carefully as some are East facing so no sun in the afternoon / evening). Activities during the day were good and the evening entertainment was varied and enjoyable. Overall the experience was 5* because of the fantastic staff - they are extremely hard working and friendly - nothing is too much trouble and they made such a positive difference to our stay - thanking them all and well done to Iberostar - we have already booked another visit to one of their hotels next year

Auldraver

It's too early to give a proper review only arrived last night, but the staff friendly talkative and have a good sense of humour, I arrived with my mother we were put in a room with a double bed we went down to ask if we could have 2 beds and got our room changed within 15 mins the food is OK so far. The downside is it's a bit of a walk to morro jable. I thought it was closer and no tea or coffee facilities in the room, and tv won't accept my firestick before anyone starts it's for my mother, who's 81 so she can watch a bit of tv when she's tired and don't get me wrong she'll walk 5-6 mile everyday over here

Wim Gardien

We stayed here for the second time now and overall it is a good Hotel at a great location but there are however some issues. First is smoking and vaping. The Hotel created a smoking area on the entrance of on the pool side on both sides and the two entrances there. You have no choice as to walk through it and there seems to be an illusion that smoke does not enter the building as the two doors there open. The same applies at the corona bar where sport activities are given. You sport there and a few meters from you people are allowed to smoke and thus you sport while breathing in smoke. The most annoying is the balcony of your own room. It is impossible to sit there without smoke coming your way from balconies around you. We have not been able sit outside their any of the 3 weeks without you having to go inside because of this. This smoke also enters the building and can be clearly smelled in the hallway. The hotel following the law, however some common sense would (look at the sisters hotel Park waves next door created a smoking area). Sustainability is used as a marketing tool but that goes a bit further then what is done now. second hand smoking kills and that needs to be taken a bit more serious as done now. Second issue is the room and in particular the bathrooms. They are past their prime and that is putting in mild. The toilet for example is to low and so close to the wall that it is problematic. Now the good, I mentioned the location already, the buffet in main restaurant is excellent and the staff if fantastic from cooks until service staff. Food has good variety and of good quality, it is a joy to eat there. Second is the sports classes have improved vastly both Joyce and Matias give worthwhile lessons in a "entertaining" atmosphere. Way better than last year. The location apart from smokers around you, needs to be clean of glass as I found glass on the ground there and people walk around there bare foot. Overall the Hotel is good but bathrooms need renovation and smoking needs to be controlled better. Food and location are great with good sport team.

Rob Urquhart

Perfect for some winter sun for me and my family. Everything you need for an all inclusive holiday; amazing food, nice rooms, comfy beds, easy access to the BIG sandy beach next to the ocean, plenty on for kids and adults. Iberostar ticks all the boxes! All staff were all very friendly and made us feel welcome. We stayed in a ground floor double premium side sea view which was nice because you could open the sliding doors which gave access to a nice garden area with the private sun lounger things. There was also a really nice jacuzzi pool at the end facing the ocean which was so cool to chill out in! You could easily spend all morning out there until the sun moves to the other side where the main pools and bar is! We could argue and say we couldn't properly see the ocean from our room but we aren't the kind of people that stay in their room on holiday and look out the window! I'm conclusion we give it 5 stars and enjoyed our stay here very thoroughly. Good they have bottles of Erdinger at the bowling alley bar for 2 Euro a bottle, would of been good to have access to those during the day and not after 1730.

William

I loved every second of it was absolutely brilliant me and my family are hoping to come back next year it is in a beautiful location the rooms are nice and cozy but the bathrooms are a little old but still nice bathrooms can't complain and now my favourite the staff they were all so nice even the waiters my favourite members of staff were julio,Samuel,Danny and Karen all so nice and welcoming 🙏 ❤️