Khaolak Emerald Beach Resort & Spa

Razvan Enica

I will like to share my personal opinion based on 14's days spent in this hotel. We had a room in Lagoon 7 at the second floor witch was great for us ( not to noisy from the main hallway) . The room needs serious improvement. ( old furniture, bathroom, not a 4 star hotel room) The position is very good 2 min. to the beach, 2 min. to the boufe. The view is a dream, with never seen vegetation and animals. And if you choose the hotel with breakfast as we did you will not be disappointed. Everything was close enough as described on the website we purchased our vacation from..until you hit the language barrier. Hard to find someone to speak more than 15 words in English and this is at the reception. They have their own restaurant on the beach were how you guessed nobody speak English and is pretty annoying using the phone to translate all the time. Be aware that even if they smile they get frustrated very quickly and sometimes are very rude. ( even if they talk thai you can feel the tension). Also the hotel manager was very rude when they messed up transportation schedules. (extremely RUDE with gesture and words). Btw do not rely on the wifi it really sucks. And if you attend to a fire show do not sit in the front seats ( you will get your clothes ruined). Have fun and don't let anything to ruin your hardly paid vacation!

Jana Thiry

since the reviews weren't the best, we were a little worried. But the Emerald hotel - especially the new part is fantastic. after 6 weeks in Thailand it was our last stop and it was a unique end to the holidays. the rooms are beautiful and clean, the breakfast has a fantastic selection. the pools and children's world were excellent. I recommend it with all ten.

Pat J (xjayy)

Time to close for a complete refresher! The hole resort was build 20yrs ago after the tsunami, since then nothing was made new. It’s clean, but damages everywhere, in the room at the pool etc. Wi-Fi is a complete Desaster, take a local SIM card a you are fine. First day first evening no hot water in the bathroom cause of problems in the hole resort. Good for Russians (min 60-80%) but not for European Guests.

Kerstin S Nilsson

Family of 6, villa 10 and 14. Amazing houses, amazing cleaning, amazing view to the ocean. Delicious breakfast, sometimes a little bit too many people - depending on time while eating breakfast. Always friendly and helpful staff. Nearby the hotel everything you need, restaurant, supermarket, seven eleven and transfer where ever you want to go.

Tim Siebrand

Beautiful hotel directly at the beach, with a beautiful hotel area covered in trees, flowers and a big pond right in the midst of it all. Options to either rent a hotel room or small villas directly at the beach (we chose the villa). The villas have a small porch, and indoor bathtub and shower as well as an outdoor shower! Perfect for two persons, but works completely fine if you are three. It's a big hotel, but not noticeable crowded, neither on the beach nor around the pool. There is also a restaurant directly on the beach (called Wai Wai) as well as a cozy bar (called Taonga Bar), where you can either sit in a swing around the bar or dit at a table overlooking the sea. Daily activities for kids and teenagers/adults in the Kids Club. If you need laundry service, I'd recommend one of two available shops just outside the hotel, they charge only 80 Baht/kg, ready for pickup the day after at 18:00, where the hotels service is more pricey. Friendly and helpful staff, clean hotel in general. Highly recommend!