KN Hotel Matas Blancas

Julie Wright

Just back from a 7 night stay (All inclusive) and was worried after reading reviews. Had a lovely week, room clean and comfortable , balcony overlooking pool. Hotel location bit out way of any bars or restaurants but only 20 min walk or 4 euros in taxi. Had a beach day , beach lovely and sandy 15 euros for 2 beds and parasol for the day .Sea was lovely Food average was plenty choice but only lukewarm at evening,lots flies around the food . I have to mention Rosa lady served at pool bar shewas lovely and Aday for entertainment was funny also Jesus on reception was very helpful. My only disappointment was cocktails or lack of , they need to train up bar staff as they bit slow in evening. 4 star hotel I'd expect a nice cocktail.Pool lovely always got a bed no rush for them .Overall lovely holiday if want relaxing week this is the place .

Danielle Tiplady

The hotel itself has a lot of potential. However the cleanliness is terrible. The cleaners did not visit our room two of the seven days we stayed and when they did they put some clean towels in the bathroom and that was it. Our bed sheets were not changed by them once, reception told us it should have happened every day. One day I was so upset about the cleanliness I took a dustpan and brush, cleaned the room myself and changed our bed sheets. In regards to the food, the breakfast was fine however I am glad we did not do all inclusive as the lunch and dinner buffets consisted of cold, often bland, food from the freezer. People were using the microwave to heat their meals up in. I would not stay here again. I have to say the reception, bar and waiting staff are wonderful, in particular Angel at reception who did all he could to make sure we felt looked after particularly with the cleaning situation.

Matt

I stayed here for 8 nights (bed and breakfast only). All the staff here are really friendly and professional. Very clean and open reception area. Plenty of activities to do on the resort for the evenings. Our room was spotless and up to its expectations. The activity man was so funny and approachable.. The spa was 15 euro per person and well worth the money as its never really busy. Attractions and excursions aren't too far away either. Some of the negatives points to note (some unavoidable). There were many ignorant and rude british guests I encountered. The pool is open 10-6pm; I had spotted 8 people the one morning jumping the fence before opening to place towels and belongings on a sunbeds and nothing being done about it. If you aren't on the pool at 10:30am its unlikely you will get a sunbed as it is. Even worse, most of these people would reserve and not return till the afternoon etc! - staff weren't bothered at all. Food is repetitive, often cold and flies were around. The food was mostly tailored for brits, rather than promoting spanish or international dishes. Thankfully we only eaten dinner twice in the resort (20 euro per person for non inclusive) as costa calma has some great restaurants. We found the beds uncomfortable, and difficult to sleep with drunken people shouting and running down the corridors. For an advertised adults only hotel you would expect mature adults only. For the price, somewhat reasonable but I would not stay here again..

Aleisha B

One of the worst hotel experiences I’ve had. I would strongly advise anyone considering this hotel to think twice. From the moment I checked in, it was issue after issue. I asked to be moved to a different room on three separate days due to problems, but the receptionist manager refused each time, claiming there were no available rooms. Yet, I saw new guests checking in and being given rooms without issue — clearly dishonest or just not willing to help. The food was absolutely terrible. Every meal was cold, day after day. The snack bar was even worse — undercooked burgers and sausages were all they served. They had ham and cheese supposedly for sandwiches, but no bread to actually make one. Completely unacceptable. The drinks were also way below standard. Not a single slushy or decent cocktail in sight. For a hotel claiming four stars, the bar service was poor. The poolside bar staff seemed completely uninterested in their job — they barely made eye contact, never smiled, and were honestly unpleasant to deal with. The staff were miserable and looked like they didn’t want to be there. They were unapproachable, unfriendly, and it felt like I was a burden every time I had a question or request. To top it all off, on the day I checked out, I accidentally left my airport travel clothes in my room. When I went back later that day to retrieve them, they were gone. I reported it, but no one took responsibility. One of the maids clearly took my belongings and the hotel did nothing about it. I had to travel home in the clothes I’d been wearing on holiday, I followed it up the day after I got home and none of the cleaners have come forth Regarding my missing clothes, which was a brand-new tracksuit, a bodysuit And they even stole my thong lovely!! To the maid that stole my clothes you clearly needed it more than me, darling So enjoy! The one saving grace of this trip was the other guests. I met some of the most amazing people during my stay — friendly, fun, and full of positive energy. If it wasn’t for them, I honestly think my holiday would have been a complete disaster. They made all the difference, and I’ll always be grateful for the memories we created together.

Gemma Baker

My partner and I arrived and was greeted by a really nice receptionist, Our room was nice and clean, balcony overlooking the sea and pool, We had a nice relaxing time but... the food was basic and was always cold and people using the microwave to heat up there meals! The snack bar was hotdogs or burger that's it! Would of been nice to see some sandwiche, pasta or salad, The pool closed at 6pm then there was no entertainment or anything till 9.30pm, Entertainment was upstairs in a hot stuffy room, luckily there was a bar in there stayed for one drink and played cards on the balcony lol