Laguna Beach Hotel & Spa

Suzy Gaskell

Wonderful 3* hotel. The staff are so kind and helpful, fantastic service, nothing was too much trouble. Clean and spacious rooms, changed our room quickly on our request. Lovely clean amd peaceful areas to relax. Don't expect 5* if you are booking 3*! The food is varied but bland, but very fresh. Table service for drinks while you eat, the lovely waiting staff are happy to get any drink you would like. The location is in quite a run-down area and we would not recommend staying here unless you have a car or are prepared to pay for excursions.

Jeanne Garcia Gardet

First of all, it's a 3 stars not 4 or 5, so you can't expect anything too fancy. Still, we were disappointed. The manager kept asking us to pay cash to "do us a favor" when in reality not only was it the same price, but sometimes he tried to make us pay more. Multiple times we were enjoying drinks by the pool which is freezing by the way, and he came up to us to ask for money. That is beyond shady and made us very uncomfortable. They did not tell us when to check out, and then about 45 minutes after the check out time he said "if you want to keep the room it's 2000 more rupees" when we just weren't warned? Thank god we asked around. The food isn't too bad, honestly I liked the dinner. The cheese for the breakfast looked sketchy tho, I think there was mold on it and i'm french so I know cheese quite well. To top everything off there wasn't hot water. We had to let the shower run for a SOLID ten minutes before getting a tiny bit of hot water then cold again. And the shower door didn't even close. The beach is laughable, it's kind of just muddy sand and nobody bathes there. There's also a whole spot which has such a dreamy view and they just do nothing with it?? There's an old concrete bar that's visibly abandoned, it's a shame. There is also ZERO noise cancellation with the windows, you can literally hear the bats as if they were inside the room. The walls shake when they play music, which is all day long from 8am to 11pm. Overall the vibe was really weird, the hotel seemed empty and full at the same time, the manager kept asking us to pay for stuff literally every 30 minutes, it just seemed very sketchy. I think this is a place that turns dirty money into clean one if you know what I mean, which is why there is little effort. The constant begging for money was too much, and TO TOP IT OFF, THE CHARGED MY CARD FOR THE STAY + ASKED US FOR 6000 RUPEES CASH AND DID NOT GIVE US A RECEIPT. Literally the worst hotel i've ever been to, DO NOT GO.

Vinay Pai

Sharing this detailed review after staying in this resort for 7 nights: 1. Resort: Pretty decent, as we got a sea facing room, with comfy bed, and some more usable area. It had good washrooms (no jetspray if you're Indian) and a sizeable balcony. There is 1 adult and 1 kids pool (not heated) and there's a small private beach, which was nice. 2. Staff: Housekeeping staff were really good, and prompt, and so were the security guys. Although the restaurant and bar staff were slightly laid back. (may be because we are used to fast paced city life). 3. Location: Perhaps one downside is the location as it's located in a remote village of East coast, and basically nothing is near by. Bele Mare beach was 30mins drive whereas the five island jetty was 20mins drive. You have to drive at least an hour to visit West and North, and 1.5 hours to visit south. There's hardly any operating restaurant near this resort. Do not choose this resort if you don't plan to drive by your own. The location is quite remote and it feels like midnight even at 7pm. 4. Food: Decent, if not great. From an Indian tourist perspective, I wasn't quite impressed. The menu was understandably more European to cater to mostly European tourists. There was hardly 1 Indian breakfast item, if any. We didn't buy the lunch/dinner option, but it's better if you buy, as any nearest restaurant is at least 20-30mins drive. Don't plan to buy dinner once you come to resort as they will charge INR 3000 per meal. Overall a good, but not extraordinary stay. You can choose this resort if you're there for just relaxing and not travelling much (it's fine if you're happy driving). It was a good experience in a nutshell.

Kevin Beswick

This is a great hotel. Not in walking distance of anything but this is a good thing if you want a nice quiet holiday. Has its own private boat to a nearby island. Only negative with that is that you only get an hour there. Staff are all friendly and helpful apart from one barman who seemed more interested in doing his stock checks than serving and interacting with customers. World I come back here? Yes!

Abigail Fernandes

First of all, when we entered the hotel , there was no one to take care of our bags , we had 4 heavy bags which we had to manage on our own. It was out honeymoon , so usually the hotel they at least make it little special for guest but here even after informing them nothing was taken care of . At around 4pm we were very hungry and they only had French fries and samosa which was so bland . The water bottle size for the day was small 2 bottles . The hotel was almost empty cause there wasn’t anyone much at the restaurant or bar side. And on top of that there is no room service. The Wi-Fi is so bad , it doesn’t reach the room. Even after mailing on their official website about concerns they don’t respond. The reception doesn’t pick the calls most of the time . The only best part is the view..but as it was raining that did not go in our favour.