Le Meridien Khao Lak Resort & Spa

Shine An

I visited this resort for the first time, and perhaps my expectations were too high. The first impression of the lobby was underwhelming far from what you would expect at a 5-star resort. It felt awkward and almost shabby, to the point where I might have thought I had come to the wrong place if it weren’t for the staff helping with our luggage. The layout of the resort was very confusing and gave off an outdated feeling. The room facilities, apart from the bathroom, looked old and not up to 5-star standards. The bed was so sunken that it caused back pain, and the pillows were lumpy and uncomfortable, with a strong unpleasant odor. Housekeeping service was also very late. We had to request it separately, and even then, supplies were only delivered around 4 PM. We stayed as three people in one room for three nights and paid an additional 1,600 THB per night, yet towels, water, bathrobes, slippers, and amenities were only provided for two guests. This was very disappointing, and since it was tiring to keep requesting them, we simply gave up. The extra bed felt decades old and was so short that it was unsuitable for an adult. On top of that, we found larvae like insects in several areas of the room, raising questions about pest control. Breakfast was decent, but on the weekend, the restaurant was overcrowded with local group guests, making it difficult even to get a cup of coffee. The swimming pool itself was fine, but there were cigarette butts and rubbish settled on the bottom. At checkout (around 11:30 AM), only one staff member was at the front desk, already helping another guest, with two more people waiting in line. This resulted in a quite long and inconvenient wait. Overall, while the resort may be enjoyable for families with children due to the variety of activities, but I would not recommend it for travelers seeking a relaxing and comfortable stay.

asara yoder

I spent a week at this beautiful place, and it was such a memorable experience. I absolutely loved the pool, it’s huge and offers stunning scenic views, especially during sunrise and sunset. I didn’t swim in the ocean, mainly because of concerns about stinging sea creatures, and the sand was a bit rough, not as soft as I expected. Fortunately, there are several nice restaurants within walking distance of the hotel, which gave me the chance to try different cuisines beyond what was offered at the hotel itself. The local food was delicious, and it added a fun variety to my stay. The overall atmosphere was relaxing, and the staff made everything feel easy and welcoming. It was a perfect getaway, and I already miss it. I’d definitely love to return someday!

LUC

We spent 2 weeks of our holidays in this beautiful hotel. We liked everything! The hotel itself is so comfortable, with green territory inside and outside, 3 swimming pools, GYM, SPA, kids' room, bike rental, Pizza restaurant, Grill bar and restaurant, Pool bar, Beach bar. Very tasty breakfasts: different meat, fish, vegetables, fruits, potatoes, rice, soups,pastry and so on(we ordered only breakfast). Very friendly and kind staff. A special thanks to the maid Anna. Her smile always made us happy. And so beautiful animals Ann made from the towels! 🌹 We really enjoyed our room with a pool view. There was an amazing bathroom, high-quality cosmetics. Our bed and mattress were so comfortable and airy as you were soaring in the sky. Several times a week there is a free transfer from the hotel to Khao Lak and back. The atmosphere in the hotel is so pleasant, quiet, calm. We had an unforgettable time in this paradise corner of our planet. And we will remember our vacation for a long time. And if we ever have got an opportunity to visit Khao Lak again, we will definitely choose Le Meridien Khao Lak Resort and Spa ❤️

Alex P

Our stay started with a minor inconvenience - there was some mold in the bathroom of our first room, which was especially concerning for me due to allergies. Unfortunately, the issue wasn’t resolved right away, but thanks to the involvement of Boris, the shift supervisor, we were soon relocated to a room in the newer building. The difference was significant: the new room was fresh, clean, and very comfortable. Boris deserves special mention - his professionalism, attentiveness, and sincere desire to help made all the difference. It’s thanks to him that we chose to continue our stay rather than leave early, and we’re really glad we did. While the sea during this season isn’t ideal for swimming, the hotel has a very nice pool, and there were very few guests, which made the atmosphere quiet and relaxing. There’s also a small fitness room - basic, with only one bench, which might not be enough if you’re training with someone else, but it’s still a great addition and we appreciated having it. All in all, what began as a disappointing experience turned into a lovely and restful stay. If you’re planning to visit, I highly recommend booking a room in the newer part of the hotel for a more enjoyable experience.

Chakrit Prasatwattana

We were pleasantly surprised with our stay here in the best way possible. For the lower price we paid compared to other Marriott Bonvoy properties, we thoroughly enjoyed our stay and it has been one of the best bang for buck stays for us out of all the Bonvoy properties we've stayed at. Big shout out to Chef James for making the culinary experience second to none, making it one of our favorite parts of the stay. The lamb rogan josh and fresh oyster dishes were some of our favorites from our stay. Chef James also went out of his way to make us some special dishes off menu. Petition to add Mango Crudo and the Maine style rock lobster sandwich onto the main menu! Additionally, we would like to also thank Khun Kath from the front desk, Khun Yaya from the Beach grill and Khun Ake, the DJ at Coconut Jo's for making the stay even better. We went during the Thai Songkran holiday and there was a lot of activities and shows for guests to enjoy with the theme of the Thai new year culture, adding to the fun stay for all age groups. The spa experience at the hotel was also great, with great masseuses and the also worth the price. Right next to the hotel are also massage spots and restaurants. However, a short 2km walk/jog/bike ride away from the hotel is the Bangsak beach which also has food + coffee trucks and some cafes on a very nice side of the beach to relax as well. We'll definitely be back!