Mai Samui Beach Resort & Spa

Braga

This is one of the few star hotels available at such an attractive price perhaps because it was off season. In any case, we throughly enjoyed everything our stay had to offer. From the serene and peaceful beach to the huge connected swimming pool. The staff here are well trained and almost many of them speak fluent English. The breakfast was satisfactory. And our checkin and checkout process was very smooth. I would definitely visit this room again. I was a bit skeptic to book this hotel given the plethora of negative reviews like rude staff, cockroaches etc., fortunately they seem to have fixed all those. The only negative aspect I would add during this stay is the toilet flush force was really bad. They should definitely do something about it !

City of Angels

Reasonably good hotel but needs some improvements. I only stayed here for one night. The hotel is nice but a bit dated and could use some renovation. It’s more like a 3 or 4 star hotel. The room was good and bed comfortable, aircon was powerful and had all the amenities. The fridge in our room wasn’t working though. There’s also not enough staff and the receptionist had to help carry our bags to the room. When we arrived the staff seemed a bit lost and confused and not welcoming. The hotel is located in a secluded and peaceful part of the island. Which for us was great. But if you’re looking for a busy place for nightlife, shopping or restaurants this isn’t it. You can’t walk to anything. Nothing around the hotel but nature. So you will need your own transport to get around. The beach was quite nice and peaceful. There’s a lot of small pebbles and rocks which could make swimming difficult but the hotel does have a large swimming pool. Some trash has washed up on the beach and it doesn’t look like it’s cleaned much. All in all we had a reasonably good stay. But the hotel could use some renovations as some things are looking a bit old and worn and also I’d prefer the check out time was later than 11am.

Mike Jansen

This is a lovely secluded, romantic hotel. Our room was large, quiet, well appointed with a spectacularly comfortable bed. The air conditioning was quiet, cold, and effective. Our shower was clean and had tons of high pressure, hot water. We travel by our own motorcycles so the isolation is perfect for us. The breakfast was plentiful and delicious. The waffles are recommended! The pool could be cleaner, and some of the staff could use a little more training but we are very laid back and patient with other people. More staff and training would be great but would drive up the very reasonable prices.

sergio capurso

Spent 1 week in this place. Too much stairs, too hot in the breakfast area and also the cleanliness is not a good deal. The beach is inexistent, difficult to reach, as the sun beds, and the beach bar service. Rooms very large but dated, need a huge renovation. At the end, we decide to go away, and book another resort for to spend the rest of the vacation in a bettr place.

Aneez Bhyat

Checking-in went well, staff are young but helpful and we managed with broken english. The main pool lazily oozing grey-green should've been our hint but alas. As always colours reminiscent of vomit in nature are warnings and not a decorative choice. The room had a few unpaid extras - termites gnawing the bed, cockroaches scurrying, mould in the showers and dirt, dirt, dirt. The front desk when we arrived to complain quickly filled with other unhappy guests: a German lady lay weeping trying to write down her grievances, another couple demanded a refund while waiting for their taxi. The chaos seemed to not stir the staff too much. They continued as they were, occasionally exhaling an "Ahhh" in response. The hotel should be closed; the staff disbanded to take up fishing, modelling, cleaning anything; the pool evaporated into the fermiment and blitzed. Never stay here.