Mai Samui Beach Resort & Spa

i Astro

The hotel left a great impression. Our room was cleaned daily, with fresh bedding and towels provided every day. We enjoyed the breakfast; everything was delicious. Our room had a view of the pool, and the beach area was well-equipped with comfortable loungers, beautiful palm trees creating a cozy atmosphere, and a bar where you could enjoy drinks. The hotel isn’t new, but it’s very well-maintained. The staff were friendly and attentive, always ready to help. While swimming in the sea wasn’t ideal due to the rocky shore, the pool was excellent, so it didn’t bother us. All of this made the stay even more enjoyable. We stayed for a couple of days but would have happily stayed longer.

Milan Kozicky

I visited this resort only for the restaurant, so I cannot assess the quality of the accommodation. At first glance, the resort looks luxurious, which sets high expectations for its dining experience. The restaurant has a pleasant atmosphere, and during our visit, we were the only guests, which made for a quiet and relaxing experience. I had a glass of white wine, but unfortunately, the only option by the glass was house wine from a box. I consider this a missed opportunity and a disappointment, especially given the upscale impression of the resort. We also had ice cream, which was nicely presented and tasted good. The waitress was friendly and attentive, which I appreciated. Overall, it was a pleasant experience, but there is room for improvement, particularly in the wine selection.

Miguel de Sousa

Mai Samui Beach Resort is certainly not a 5-star hotel—a low 4-star rating would be more appropriate. While the technical elements of a 5-star property were present (spacious rooms, restaurant and bar, pool, gym, etc.), the refined service and attention to detail expected from a true luxury resort were absent. One of the most noticeable issues was the lack of experienced management presence. The hotel seemed to be run by interns, and I only encountered the General Manager on the last day—ironically, while she was coordinating cleaning efforts in the arrival area after heavy rains. Having worked in 4- and 5-star hotels for over 30 years, I was disappointed to see that guest interaction by management was missing. In well-run establishments, we have what’s called Golden Hours, where managers are visible and engaged with guests, particularly during breakfast, lunch, and dinner. Sadly, this was not the case here—a missed opportunity to enhance the guest experience. The room itself was decent, but maintenance was clearly lacking—the shower rail was barely hanging on with one screw, and the toilet seat was loose. The hotel appears to have gone without proper upkeep for quite some time. The beach was another letdown—instead of soft sand, it was full of broken, dead coral, making it difficult to enjoy. Additionally, the water is shallow due to a sandbank, so swimming is not ideal. Service was a mixed bag: ✔ Breakfast staff were attentive, and I enjoyed teaching a young cook how to make poached eggs—he perfected them for me every morning, which was a highlight! ✖ Housekeeping only managed to clean our room at 17:00, which is unacceptable. ✖ Reception staff seemed disengaged and unmotivated. ✖ The pub restaurant was severely understaffed during rainy days—I truly felt for the young man left to manage everything alone. Ultimately, this hotel seems to operate with little concern for repeat business, which is unfortunate. With better management presence, proper maintenance, and a focus on guest experience, this resort could truly live up to its potential.

pawel kolodziejczyk

A Hidden Paradise – Pure Bliss at Mai Samui Beach Resort & Spa From the moment we arrived at Mai Samui Beach Resort & Spa, we knew we had discovered something special. Nestled in a tranquil corner of Koh Samui, this resort offers the perfect balance of luxury, relaxation, and breathtaking natural beauty. Unparalleled Service & Hospitality The hospitality at Mai Samui is second to none. From the warm welcome upon check-in to the personalized attention throughout our stay, the staff went above and beyond to ensure we had a memorable experience. Their genuine smiles and willingness to assist made us feel like valued guests rather than just visitors. Stunning Location & Atmosphere Set along a pristine stretch of beach, Mai Samui provides the ultimate tropical escape. The setting is peaceful and secluded—ideal for those looking to unwind away from the hustle and bustle. The beautifully landscaped gardens, infinity pools, and serene beachfront create an atmosphere of pure relaxation. Luxurious & Spacious Accommodation The rooms and suites are stunning—elegantly designed with Thai-inspired décor, spacious layouts, and modern comforts. Our room featured a private balcony with breathtaking ocean views, a plush king-sized bed, and a luxurious bathtub that made our stay even more indulgent. World-Class Dining Dining at Mai Samui is an experience in itself. The resort offers a variety of delicious options, from fresh seafood and authentic Thai cuisine to international favorites. The beachfront restaurant provided a romantic setting for sunset dinners, and the breakfast buffet was extensive and filled with fresh, high-quality ingredients. Exceptional Facilities & Activities The resort boasts incredible facilities, including multiple swimming pools, a well-equipped fitness center, and a rejuvenating spa. The Mai Samunprai Spa is a must-visit—our traditional Thai massage was one of the best we've ever had. For adventure seekers, the resort offers kayaking, cycling, and island excursions, ensuring there's never a dull moment. Perfect for Couples & Families Whether you're on a honeymoon, a family getaway, or a solo retreat, Mai Samui caters to all. The atmosphere is both romantic and family-friendly, offering the best of both worlds. Final Verdict: A Must-Visit Destination Mai Samui Beach Resort & Spa is an absolute gem in Koh Samui. With its outstanding service, stunning location, and world-class amenities, it's a destination that leaves you longing to return. If you're seeking a luxurious and serene beach escape, look no further—Mai Samui is simply perfection. ⭐ 5/5 – Highly Recommended!

Pete Crocker

Definitely not a 5* Hotel as stated.. No kayaks available apparently broken, and nasty smell coming from toilet which was sorted out. Breakfast is a bit bland and the same daily and will often run out of items etc. Restaurant closes at 9pm and pool bar at 6.30pm.. The beach is mainly coral based sand so quite sharp on the feet.