Melati Beach Resort and Spa

courtney

Melati is a truly breathtaking resort, the infinity pool leading on to the beach is so luxurious, both resort restaurants were soo delicious! The rooms are spacious and clean, the employees are all very kind and helpful, I don’t have a single complaint! A small piece of advice though, theres is a near by hotel by a similar name, our taxi took us to the wrong place to begin with, it wasn’t a huge issue but double check with your driver before you take off to avoid the same problems!

Farnaz Behzadian

Staying at Melati in Koh Samui was a mixed experience. Despite the picturesque gardens and a cozy villa upgrade, we encountered issues with room maintenance, like faulty lighting and poor water pressure, and sink drainage which dampened our experience. Resolving these issues required persistent effort, and while we appreciated the eventual room upgrade and complimentary amenities, the service remained slow and inattentive. Overall, while the resort's setting is lovely, the service fell short of expectations, leaving a less-than-smooth impression.

Ben Resnick

We stayed at Melati Hotel as a couple with our 1.5-year-old daughter and had a fantastic experience. We wanted a spacious room with a living area, and the only option available was a pool villa. We were initially concerned about safety for our child, but the hotel went above and beyond by sending a team of carpenters to build a safety fence around the pool. They did this without compromising the aesthetics of the space—truly exceptional service! It's worth noting that this option is only available for specific types of pool villas. The staff at Melati were outstanding—always smiling, attentive, and ready to assist with anything we needed. Their warm and professional approach truly enhanced our stay and made us feel incredibly welcome. Beyond that, the hotel is absolutely stunning. The lush greenery, complete with birds and squirrels, makes it feel like you're in a jungle paradise. The rooms are of a very high standard—clean, comfortable, and well-maintained. Breakfast was delicious and offered a wide variety of options. One small note: in the suite level we booked, I would have expected a rainfall showerhead instead of a standard one, but this minor detail did not affect our overall experience. We highly recommend Melati Hotel and thoroughly enjoyed every moment of our stay!

Rochelle C H

The property is magnificent, but the service needs improvement. Two examples, I booked a 2 hour service at the spa. I was 15 minutes early but was called in 15 minutes late. I only received service for 1.75 hours. I asked the concierge to assist me with finding a laundry service, she told me to search the internet. Also, the non-smoking policy is not enforced. Even with these minor issues, I would visit this resort again. The property, food, and sea make it worth the irritation.

Daniela Soso

Below expectations, the beach is small with a lot of rocks in the sea, jets make noise on the beach all day, 4 showers by the pool do not work, lack of sunbeds and towels at the pool and beach. If you come for breakfast after 10:30 you will not have anything to eat because the staff takes most of the food away even though breakfast is until 11:00. Happy hour is not a happy hour in the true sense so don't be deceived. We booked Garden pool villa, unfortunately our accommodation was connected with doors with next door villa, so we could hear the guys from other villa snoring. Soundproof category "0". The reception service is not at the level of a 5 star resort. All in all, I think that you can find a better place to stay for the money you spend.