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  Back Home Destinations Caribbean Mexico Occidental at Xcaret Destination   
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Located In: Mexico

Occidental at Xcaret Destination

Google Logo 4.7 Google reviews (35103)
Best Price From £1239pp
Dec 2025
£2969 pp
All Inclusive
Jan 2026
£1359 pp
All Inclusive
Feb 2026
£1559 pp
All Inclusive
Mar 2026
£1459 pp
All Inclusive
Apr 2026
£1319 pp
All Inclusive
May 2026
£1379 pp
All Inclusive
Jun 2026
£1449 pp
All Inclusive
Jul 2026
£1459 pp
All Inclusive
Aug 2026
£1309 pp
All Inclusive
Sep 2026
£1239 pp
All Inclusive
Oct 2026
£1249 pp
All Inclusive
Nov 2026
£1249 pp
All Inclusive
Dec 2026
£2099 pp
All Inclusive
Overview
Accommodation
Facilities
All-Inclusive
Royal Level
Dining
UXX Package
Hotel Reviews
More...
Overview

Overview

A spectacular combination of stunning natural beauty, sublime facilities and sumptuous accommodation make the magnificent Occidental at Xcaret Destination a superb choice for an exceptional Mexico holiday. Located next to the Xcaret eco-archaeolo...

A spectacular combination of stunning natural beauty, sublime facilities and sumptuous accommodation make the magnificent Occidental at Xcaret Destination a superb choice for an exceptional Mexico holiday. Located next to the Xcaret eco-archaeological park in the heart of Mexico’s Rivera Maya, the all-inclusive, 5-star complex is a magical tropical sanctuary with swimming pools and a private bay. Whether it’s sophisticated relaxation you’re seeking or exotic adventures, the Occidental at Xcaret Destination is an ideal pick for the ultimate Mexican getaway.

How far is the nearest beach?

The Occidental at Xcaret Destination is located next to a small, sandy bay with access to the sea.

Distance from airport

Cancun International Airport is approximately 63km away from the Occidental at Xcaret Destination.

Pools
Restaurant
Bar
Beach
Golf
Parking
Spa
Wifi
Kids Club
For Families
Gym
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Accommodation
Deluxe Room
  • Terrace or balcony
  • King-size bed or 2 double beds
  • Full bathroom with a shower and toiletries
  • TV
  • Air conditioning
  • Radio alarm clock
  • Fan
  • Free Wi-Fi
  • Telephone
  • Safe
  • Minibar
  • Coffee machine
  • Iron and ironing board
  • Hairdryer
Deluxe Concierge Room
  • Terrace or balcony
  • King-size bed or 2 double beds
  • Full bathroom with a shower and toiletries
  • TV
  • Air conditioning
  • Fan
  • Free Wi-Fi
  • Radio alarm clock
  • Telephone
  • Safe
  • Minibar
  • Coffee machine
  • Iron and ironing board
  • Bathrobes
  • Slippers
  • Bottle of wine the day after arrival
  • Fruit
  • Truffle platter the day after arrival
  • Exclusive concierge services
Deluxe Plus
  • Terrace or balcony with garden view
  • King-size bed or 2 double beds
  • Full bathroom with a shower and toiletries
  • TV
  • Air conditioning
  • Fan
  • Free Wi-Fi
  • Radio alarm clock
  • Telephone
  • Safe
  • Minibar
  • Dispenser with premium bar
  • Microwave oven
  • Coffee machine
  • Iron and ironing board
  • Hairdryer
  • Bathrobes
  • Slippers
  • Fruit
Junior Suite
  • Terrace or balcony
  • Bedroom with king-size bed or 2 double beds
  • Living room
  • Full bathroom with a shower and bathroom amenities
  • TV
  • Air conditioning
  • Fan
  • Free Wi-Fi
  • Radio alarm clock
  • Telephone
  • Safe
  • Minibar
  • Coffee machine
  • Iron and ironing board
  • Hairdryer
  • Bathrobes
  • Slippers
  • Bottle of sparkling wine
  • Strawberries covered in chocolate
  • Continental breakfast in bed once per stay (booking required)
Romance Suite - Royal Level
  • Tropical garden view
  • King-size bed
  • Private terrace with hot tub
  • Free Wi-Fi
  • Sparkling wine and chocolate-covered strawberries the day after arrival
  • Espresso coffee machine
  • TV
  • Minibar
  • Dispenser with premium bar
  • Bathrobe and slippers
  • Concierge service
Facilities

Facilities

  • Swimming pools
  • 1 adults-only salt water pool
  • 1 children’s pool
  • Children’s club
  • Spa (local charges)
  • 18-hole mini golf course
  • Gym
  • Theatre
  • Restaurants
  • Bars
  • Nightclub
  • Tennis courts
  • Paddle tennis court
  • Volleyball
  • Dive shop
  • Free Wi-Fi
  • Babysitting (local charge)
  • Wedding venue
  • Meeting and event facilities
All-Inclusive

All-Inclusive

The Occidental at Xcaret Destination all-inclusive programme includes the following:

  • Meals, drinks, snacks and gratuities
  • 11 restaurants, including 2 buffet-style dining venues, 5 speciality restaurants, a daytime snack bar, 2 night-time snack bars and an exclusive a la carte restaurant for Royal Level guests
  • Domestic drinks, including soft drinks, house wine, beer, various alcoholic drinks, cocktails and hot drinks
  • Access to 11 bars, including the disco
  • Sport facilities, including paddle tennis court, 2 tennis courts, shuffleboard, mini golf and archery
  • Access to the children’s club with supervised activities
  • Daytime and evening entertainment
  • Use of sun loungers and towels at the beach and pool

Please note that details, including times and benefits, may be subject to change without notice. Charges may be applied for dining at some restaurants, special dinners and dishes, some beverages, and other amenities. You will be provided with full details of the all-inclusive programme on arrival at the hotel.

Royal Level

Royal Level

Royal Level benefits include the following:

  • Private check-in and check-out
  • Exclusive Royal Level Restaurant
  • Pool area with sun terrace with waiter service
  • Concierge service
  • Luxury sheets and pillows
  • Nightly turndown service
  • 24-hour room service
  • Full bathroom with hydromassage bath
  • Minibar restocked daily
  • Wi-Fi included and access to a computer located in the lobby lounge

Please note that details, including times and benefits, may be subject to change without notice. Charges may be applied for dining at some restaurants, special dinners and dishes, some beverages, and other amenities. You will be provided with full details of the privileges on arrival at the hotel.

Dining

Dining

Le Buffet

  • International cuisine
  • Serves breakfast, lunch and dinner

Sonora Steak House

  • Offers delicious cuts of meat cooked to perfection
  • A la carte dining
  • Serves dinner
  • Dress code: Pants, collared shirt and closed toe shoes for men

Los Olivos

  • Mediterranean cuisine
  • Serves dinner
  • Dress code: Pants, collared shirt and closed toe shoes for men

La Hacienda

  • Mexican cuisine
  • Serves dinner
  • Dress code: Pants, collared shirt and closed toe shoes for men

D’Oriental

  • Asian cuisine
  • Serves dinner
  • Dress code: Pants, collared shirt and closed toe shoes for men

El Pescador

  • Seafood restaurant
  • Serves dinner
  • Dress code: Casual

La Piazza

  • Pizzeria

Paco’s Tacos

  • Mexican cuisine

The Beach Club

  • International cuisine
  • Buffet dining
  • Serves breakfast and lunch

El Lago Snack Bar

  • Fast food

Royal Level

  • Exclusive restaurant for Royal Level guests
  • Gourmet menu
  • Serves breakfast, lunch and dinner
UXX Package

UXX Package

Exclusive UXX Benefits

  • Welcome cocktail
  • Bathrobes and slippers in the room
  • Bottle of mezcal and bowl of fruit in the room
  • Minibar restocked daily
  • Unlimited access to Xcaret Park during your entire stay
  • 30% discount on an 80-minute “WAYAK” special Mayan massage in the hotel spa. (Cannot be combined with other promotions)
  • 10% off on services, tours and activities in Xcaret Park and Xel-Ha (Check the activities at the hotel reception)

Located right next to the spectacular and impressive natural wonder, the Xcaret eco-archaeological park, in the heart of the Riviera Maya. The Unlimited Xcaret Xperience (UXX) package is designed exclusively for guests at this hotel, who will enjoy unlimited access to Xcaret Park during their entire stay and enjoy more than 40 exhibits and attractions in the world-renowned Xcaret eco-archaeological park. Enjoy unique moments of fun and relaxation with the comfort of an All Inclusive Resort, while surrounding yourself with the culture and traditions of Mexico.

Hotel Reviews
Google Logo 4.7 Google reviews (35103)
garett King
We recently dined at the Oriental restaurant, the Asian-inspired à la carte restaurant at Occidental at Xcaret Destination in Riviera Maya, and it turned out to be one of the highlights of our all-inclusive stay. Tucked into the lush, jungle-like grounds of the resort, the restaurant's elegant décor—with soft lantern lighting, bamboo accents, and a cozy, intimate ambiance—immediately transported us to an exotic corner of Asia. It's open for dinner from 6:00 PM to 9:45 PM, and reservations are a must (tip: book early via the resort's app or concierge to avoid the morning lines). Our server, Bellita Cen, was an absolute standout from the moment we were seated. Warm, attentive, and incredibly knowledgeable, she greeted us with genuine enthusiasm and quickly picked up on our group's dietary preferences (one vegetarian, one spice-averse kid). Bellita didn't just take orders—she curated the experience, suggesting pairings like a crisp Sauvignon Blanc for the sushi and explaining the nuances of each dish with a smile that felt personal, not scripted. When a minor mix-up occurred with our appetizer timing, she handled it seamlessly with an extra round of complimentary edamame and a heartfelt apology, turning a potential hiccup into a memorable touch. Servers like Bellita are the heart of what makes resort dining feel special, and she truly elevated our evening—shoutout to her for making us feel like VIPs!
Tyler Sushelniski
This is a very large resort with a lot of beautiful trails surrounded by trees and bushes. Animals roam around everywhere which is a cool sight to see. However. Due to the beauty and jungle aspect, the resort is large and spaced poorly. You will be walking a lot. Be prepared to walk at least 10 minutes to wherever you would like to go. Majority of the main resturants are located in the main building and not spread out throughout the resort like some places. The food was great, I did not get sick at all while we stayed with a lot of selections. The rooms were used. But we expected that. The staff was friendly and helpful. The Beach was small with limited loungers. All in all it was a solid resort.
Angela Kusk
Alberto, Samuel, Maximile, and Raguel at the Royal level restaurant were incredible. By day 2 they had already memorized our favorite drinks and food preferences. Our group of four felt so welcome and taken care of by these gentlemen. This was our 4th time here and the service at the Royal restaurant was exceptional every time. If I had to say anything negative it would have to be that the recent change to the dinner menu was not something any of us enjoyed. We loved the nightly themed menus from 2 years prior and the absolute best menu was in 2020 and 2021. Overall ALL the staff at this resort are very friendly and make your enjoyment their priority. Rooms are clean and well kept every day with a great turndown service by the ladies.
Oleksandr Starik
We stayed at Occidental at Xcaret and while the natural surroundings are breathtaking – the bay, wildlife, jungle atmosphere, and clean pools make this destination special – the service unfortunately did not match the beauty of the place. From the moment we arrived, we encountered issues. Our luggage was taken with assurance it would be delivered immediately, yet we waited in our room for more than 45 minutes until we had to return to the front desk ourselves. We asked several times to have extra water delivered to our room and were completely ignored. Housekeeping didn’t come the first day, and the minibar wasn’t restocked. The most concerning part was when our son experienced food poisoning. We informed the staff and were promised a special menu with broth to be delivered. No one ever came or followed up. Many requests were met with “yes, of course,” but nothing was ever done. Even simple activities like mini golf became frustrating because staff did not know where to get equipment or operating hours. It took us three days before we were finally able to play. We also felt unwelcome in certain restaurants, particularly El Pescador and Las Olivas, where staff seemed irritated that we walked in. It did not create the atmosphere where guests feel comfortable or valued. In addition, the push to sell expensive club memberships was extremely aggressive. Saying “no” did not seem to be an acceptable answer for them. To be fair, a few employees at the buffet and the Oriental restaurant were exceptional – kind, attentive, and professional. These are the people who truly deserved tips and appreciation. This resort is built in an unbelievably beautiful location and has so much potential, but the consistency and quality of service need significant improvement to match the experience the place visually promises.
Janette Lopez
It’s is our 4th time at Occidental as members with Barcelo and you all never disappoint us. The resort is amazing and beautiful. We absolutely love it here from the minute we get off the transport van , to check in , restaurants and waiters , pool and beach bartenders ,spa and room cleaning services. The waiters and all staff are absolutely amazing with so much kindness and always so attentive. Occidental please take care of your employees and maybe give them some bonuses or paid bonus day off because they work so hard and they are the ones that keep this resort running amazingly and they make us come back every time because it’s just such a great experience . Spa -Ruby and Noemi were exceptional. Waiters at the main buffet: Marbella, Gerardo, Alfredo, Floriano, Sugeyli, Efrain are our regulars, amazing and fell like family now. Keep up the good work and thank you for having us and let us create amazing memories.
More...

BEST PRICE FROM Flight & Hotel
£1239pp
Dec 2025
£2969pp
All Inclusive
Jan 2026
£1359pp
All Inclusive
Feb 2026
£1559pp
All Inclusive
Mar 2026
£1459pp
All Inclusive
Apr 2026
£1319pp
All Inclusive
May 2026
£1379pp
All Inclusive
Jun 2026
£1449pp
All Inclusive
Jul 2026
£1459pp
All Inclusive
Aug 2026
£1309pp
All Inclusive
Sep 2026
£1239pp
All Inclusive
Oct 2026
£1249pp
All Inclusive
Nov 2026
£1249pp
All Inclusive
Dec 2026
£2099pp
All Inclusive

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