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    Back   Home     Destinations     Caribbean     Mexico     Occidental at Xcaret Destination

Located In: Mexico

Occidental at Xcaret Destination

Google Logo 4.7 Google reviews (29390)
Best Price From £969.00pp
Apr 2025
£1129 pp
All Inclusive
May 2025
£969 pp
All Inclusive
Jun 2025
£1039 pp
All Inclusive
Jul 2025
£1309 pp
All Inclusive
Aug 2025
£1239 pp
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Sep 2025
£1119 pp
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Oct 2025
£1169 pp
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Nov 2025
£1159 pp
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Dec 2025
£1259 pp
All Inclusive
Jan 2026
£1269 pp
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Feb 2026
£1289 pp
All Inclusive
Mar 2026
£1269 pp
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Apr 2026
£1439 pp
All Inclusive
Overview
Accommodation
Facilities
All-Inclusive
Royal Level
Dining
UXX Package
Hotel Reviews
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Overview

Overview

A spectacular combination of stunning natural beauty, sublime facilities and sumptuous accommodation make the magnificent Occidental at Xcaret Destination a superb choice for an exceptional Mexico holiday. Located next to the Xcaret eco-archaeolo...

A spectacular combination of stunning natural beauty, sublime facilities and sumptuous accommodation make the magnificent Occidental at Xcaret Destination a superb choice for an exceptional Mexico holiday. Located next to the Xcaret eco-archaeological park in the heart of Mexico’s Rivera Maya, the all-inclusive, 5-star complex is a magical tropical sanctuary with swimming pools and a private bay. Whether it’s sophisticated relaxation you’re seeking or exotic adventures, the Occidental at Xcaret Destination is an ideal pick for the ultimate Mexican getaway.

How far is the nearest beach?

The Occidental at Xcaret Destination is located next to a small, sandy bay with access to the sea.

Distance from airport

Cancun International Airport is approximately 63km away from the Occidental at Xcaret Destination.

Pools
Restaurant
Bar
Beach
Golf
Parking
Spa
Wifi
Kids Club
For Families
Gym
Click to read more

Accommodation
Deluxe Room
  • Terrace or balcony
  • King-size bed or 2 double beds
  • Full bathroom with a shower and toiletries
  • TV
  • Air conditioning
  • Radio alarm clock
  • Fan
  • Free Wi-Fi
  • Telephone
  • Safe
  • Minibar
  • Coffee machine
  • Iron and ironing board
  • Hairdryer
Deluxe Concierge Room
  • Terrace or balcony
  • King-size bed or 2 double beds
  • Full bathroom with a shower and toiletries
  • TV
  • Air conditioning
  • Fan
  • Free Wi-Fi
  • Radio alarm clock
  • Telephone
  • Safe
  • Minibar
  • Coffee machine
  • Iron and ironing board
  • Bathrobes
  • Slippers
  • Bottle of wine the day after arrival
  • Fruit
  • Truffle platter the day after arrival
  • Exclusive concierge services
Deluxe Plus
  • Terrace or balcony with garden view
  • King-size bed or 2 double beds
  • Full bathroom with a shower and toiletries
  • TV
  • Air conditioning
  • Fan
  • Free Wi-Fi
  • Radio alarm clock
  • Telephone
  • Safe
  • Minibar
  • Dispenser with premium bar
  • Microwave oven
  • Coffee machine
  • Iron and ironing board
  • Hairdryer
  • Bathrobes
  • Slippers
  • Fruit
Junior Suite
  • Terrace or balcony
  • Bedroom with king-size bed or 2 double beds
  • Living room
  • Full bathroom with a shower and bathroom amenities
  • TV
  • Air conditioning
  • Fan
  • Free Wi-Fi
  • Radio alarm clock
  • Telephone
  • Safe
  • Minibar
  • Coffee machine
  • Iron and ironing board
  • Hairdryer
  • Bathrobes
  • Slippers
  • Bottle of sparkling wine
  • Strawberries covered in chocolate
  • Continental breakfast in bed once per stay (booking required)
Romance Suite - Royal Level
  • Tropical garden view
  • King-size bed
  • Private terrace with hot tub
  • Free Wi-Fi
  • Sparkling wine and chocolate-covered strawberries the day after arrival
  • Espresso coffee machine
  • TV
  • Minibar
  • Dispenser with premium bar
  • Bathrobe and slippers
  • Concierge service

Facilities

Facilities

  • Swimming pools
  • 1 adults-only salt water pool
  • 1 children’s pool
  • Children’s club
  • Spa (local charges)
  • 18-hole mini golf course
  • Gym
  • Theatre
  • Restaurants
  • Bars
  • Nightclub
  • Tennis courts
  • Paddle tennis court
  • Volleyball
  • Dive shop
  • Free Wi-Fi
  • Babysitting (local charge)
  • Wedding venue
  • Meeting and event facilities

All-Inclusive

All-Inclusive

The Occidental at Xcaret Destination all-inclusive programme includes the following:

  • Meals, drinks, snacks and gratuities
  • 11 restaurants, including 2 buffet-style dining venues, 5 speciality restaurants, a daytime snack bar, 2 night-time snack bars and an exclusive a la carte restaurant for Royal Level guests
  • Domestic drinks, including soft drinks, house wine, beer, various alcoholic drinks, cocktails and hot drinks
  • Access to 11 bars, including the disco
  • Sport facilities, including paddle tennis court, 2 tennis courts, shuffleboard, mini golf and archery
  • Access to the children’s club with supervised activities
  • Daytime and evening entertainment
  • Use of sun loungers and towels at the beach and pool

Please note that details, including times and benefits, may be subject to change without notice. Charges may be applied for dining at some restaurants, special dinners and dishes, some beverages, and other amenities. You will be provided with full details of the all-inclusive programme on arrival at the hotel.


Royal Level

Royal Level

Royal Level benefits include the following:

  • Private check-in and check-out
  • Exclusive Royal Level Restaurant
  • Pool area with sun terrace with waiter service
  • Concierge service
  • Luxury sheets and pillows
  • Nightly turndown service
  • 24-hour room service
  • Full bathroom with hydromassage bath
  • Minibar restocked daily
  • Wi-Fi included and access to a computer located in the lobby lounge

Please note that details, including times and benefits, may be subject to change without notice. Charges may be applied for dining at some restaurants, special dinners and dishes, some beverages, and other amenities. You will be provided with full details of the privileges on arrival at the hotel.


Dining

Dining

Le Buffet

  • International cuisine
  • Serves breakfast, lunch and dinner

Sonora Steak House

  • Offers delicious cuts of meat cooked to perfection
  • A la carte dining
  • Serves dinner
  • Dress code: Pants, collared shirt and closed toe shoes for men

Los Olivos

  • Mediterranean cuisine
  • Serves dinner
  • Dress code: Pants, collared shirt and closed toe shoes for men

La Hacienda

  • Mexican cuisine
  • Serves dinner
  • Dress code: Pants, collared shirt and closed toe shoes for men

D’Oriental

  • Asian cuisine
  • Serves dinner
  • Dress code: Pants, collared shirt and closed toe shoes for men

El Pescador

  • Seafood restaurant
  • Serves dinner
  • Dress code: Casual

La Piazza

  • Pizzeria

Paco’s Tacos

  • Mexican cuisine

The Beach Club

  • International cuisine
  • Buffet dining
  • Serves breakfast and lunch

El Lago Snack Bar

  • Fast food

Royal Level

  • Exclusive restaurant for Royal Level guests
  • Gourmet menu
  • Serves breakfast, lunch and dinner

UXX Package

UXX Package

Exclusive UXX Benefits

  • Welcome cocktail
  • Bathrobes and slippers in the room
  • Bottle of mezcal and bowl of fruit in the room
  • Minibar restocked daily
  • Unlimited access to Xcaret Park during your entire stay
  • 30% discount on an 80-minute “WAYAK” special Mayan massage in the hotel spa. (Cannot be combined with other promotions)
  • 10% off on services, tours and activities in Xcaret Park and Xel-Ha (Check the activities at the hotel reception)

Located right next to the spectacular and impressive natural wonder, the Xcaret eco-archaeological park, in the heart of the Riviera Maya. The Unlimited Xcaret Xperience (UXX) package is designed exclusively for guests at this hotel, who will enjoy unlimited access to Xcaret Park during their entire stay and enjoy more than 40 exhibits and attractions in the world-renowned Xcaret eco-archaeological park. Enjoy unique moments of fun and relaxation with the comfort of an All Inclusive Resort, while surrounding yourself with the culture and traditions of Mexico.


Hotel Reviews
Google Logo 4.7 Google reviews (29390)
Scott Whisler
Our stay at the resort was pretty great all around! The grounds are very well kept, the rooms were always clean and the staff everywhere we went were so friendly. We stayed in the Royal Level, which is a valuable upgrade. The Royal Restaurant was by far the best food that we ate the entire vacation. Pamolu, Ambrosio, Carlos, Francisco & Leyver were great servers all day long, from room service to the restaurant! Moses was one of the coolest guys around the resort. Very welcoming and friendly. He’d always make a point to say hi to me on my daily runs!

Valerie Shelemey
The best part of the hotel was Bellita Cen. She gave awesome service and made my night. She was quick, a good listener, and followed all my requests. I especially enjoyed her fire performance during dessert time. Francisco was another very great server. He made good conversations and was super friendly. Overall, he made the dining experience very pleasant and lifted up the mood. Would definitely want him to serve me again.

Georgy Samsonidze
We had a wonderful dining experience at the oriental restaurant, and a big part of that was thanks to our amazing server, Bellita Cen. From the moment we arrived, Bellita greeted us with a warm and friendly smile, making us feel right at home. She was attentive and went out of her way to accommodate special changes to my order by checking with the kitchen, which we really appreciated. At one point, I had to step outside, and my daughter was left alone at the table until my husband returned. Bellita was kind and considerate, making sure everything was comfortable and smooth. Bellita’s service was thoughtful, professional, and genuine from start to finish. She truly deserves to be valued and recognized for her exceptional work and dedication. A server like her is a true asset to any team.

Tim Simmons
Currently at Occidental @ Playa del Carmen. Facilities are excellent. Restaurant staff excellent. Our concierge (Israel)- outstanding. One negative is with check in and lobby staff. If you expect help to your room at check in -forget it. You can scan a QR code and figure it out yourself - NO map, no directions. This is a TERRIBLE way to start your vacation. The place is HUGE, heavily wooded and tropical and you can get lost quickly. If you need to change US dollars forget it. (I went through 50 singles for tips in less than 3 days) They only exchange for pesos (with a 20% exchange rate) - 15.5 pesos for $1 instead of 20.6 current exchange rate. So - bring plenty of dollars if you want to tip these great shuttle drivers, servers, concierge, and bartenders. (they like and appreciate dollars) The other negative ( mentioned in many other reviews) is the constant pitching of the 45 minute “ tour” to buy into their “ vacation club” / timeshare. Don’t bother. One “opportunity” for the resort is the single cook stations at each of the breakfast locations. The lines and wait are ridiculous. The food ( if you choose to wait) is great but it CANNOT be that difficult to open 2 cook stations at each of the 2 breakfast locations? The view, the wildlife, the service ( mostly) are excellent. The food is WAY better than the Riu resorts where we used to stay. Not as good as Sandals - but half the price. We will definitely return. It is a Beautiful, cost effective, and natural alternative to Sandals and many other tropical resorts.

Sean Costello
My wife and I visited Occidental Grand Xcaret in 2014 and felt it was wonderful but showing its age. We came back in 2025 because we now have kids and loved the idea of coming to Xcaret park with them. We could not be happier. This is the rare example of a resort that has really improved - this trip everything is in excellent condition. Cleaner than I could have asked. Drinks very good and plenty of service staff. Buffet food is okay, if a little repetitive. The very best meal we had was at the Oriental restaurant- absolutely excellent service from Monica Ramos and the food was remarkable. I had General Tso chicken extra spicy (my usual Chinese food order) and this was one of the best. Five stars from me.


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BEST PRICE FROM Flight & Hotel
£969pp
Apr 2025
£1129pp
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May 2025
£969pp
All Inclusive
Jun 2025
£1039pp
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Jul 2025
£1309pp
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Aug 2025
£1239pp
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Sep 2025
£1119pp
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Oct 2025
£1169pp
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Nov 2025
£1159pp
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Dec 2025
£1259pp
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Jan 2026
£1269pp
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Feb 2026
£1289pp
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Mar 2026
£1269pp
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Apr 2026
£1439pp
All Inclusive

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