Overview
A spectacular combination of stunning natural beauty, sublime facilities and sumptuous accommodation make the magnificent Occidental at Xcaret Destination a superb choice for an exceptional Mexico holiday. Located next to the Xcaret eco-archaeolo...
A spectacular combination of stunning natural beauty, sublime facilities and sumptuous accommodation make the magnificent Occidental at Xcaret Destination a superb choice for an exceptional Mexico holiday. Located next to the Xcaret eco-archaeological park in the heart of Mexico’s Rivera Maya, the all-inclusive, 5-star complex is a magical tropical sanctuary with swimming pools and a private bay. Whether it’s sophisticated relaxation you’re seeking or exotic adventures, the Occidental at Xcaret Destination is an ideal pick for the ultimate Mexican getaway.
How far is the nearest beach?
The Occidental at Xcaret Destination is located next to a small, sandy bay with access to the sea.
Distance from airport
Cancun International Airport is approximately 63km away from the Occidental at Xcaret Destination.
Pools
Restaurant
Bar
Beach
Golf
Parking
Spa
Wifi
Kids Club
For Families
Gym
Deluxe Room
- Terrace or balcony
- King-size bed or 2 double beds
- Full bathroom with a shower and toiletries
- TV
- Air conditioning
- Radio alarm clock
- Fan
- Free Wi-Fi
- Telephone
- Safe
- Minibar
- Coffee machine
- Iron and ironing board
- Hairdryer
Deluxe Concierge Room
- Terrace or balcony
- King-size bed or 2 double beds
- Full bathroom with a shower and toiletries
- TV
- Air conditioning
- Fan
- Free Wi-Fi
- Radio alarm clock
- Telephone
- Safe
- Minibar
- Coffee machine
- Iron and ironing board
- Bathrobes
- Slippers
- Bottle of wine the day after arrival
- Fruit
- Truffle platter the day after arrival
- Exclusive concierge services
Deluxe Plus
- Terrace or balcony with garden view
- King-size bed or 2 double beds
- Full bathroom with a shower and toiletries
- TV
- Air conditioning
- Fan
- Free Wi-Fi
- Radio alarm clock
- Telephone
- Safe
- Minibar
- Dispenser with premium bar
- Microwave oven
- Coffee machine
- Iron and ironing board
- Hairdryer
- Bathrobes
- Slippers
- Fruit
Junior Suite
- Terrace or balcony
- Bedroom with king-size bed or 2 double beds
- Living room
- Full bathroom with a shower and bathroom amenities
- TV
- Air conditioning
- Fan
- Free Wi-Fi
- Radio alarm clock
- Telephone
- Safe
- Minibar
- Coffee machine
- Iron and ironing board
- Hairdryer
- Bathrobes
- Slippers
- Bottle of sparkling wine
- Strawberries covered in chocolate
- Continental breakfast in bed once per stay (booking required)
Romance Suite - Royal Level
- Tropical garden view
- King-size bed
- Private terrace with hot tub
- Free Wi-Fi
- Sparkling wine and chocolate-covered strawberries the day after arrival
- Espresso coffee machine
- TV
- Minibar
- Dispenser with premium bar
- Bathrobe and slippers
- Concierge service
All-Inclusive
The Occidental at Xcaret Destination all-inclusive programme includes the following:
- Meals, drinks, snacks and gratuities
- 11 restaurants, including 2 buffet-style dining venues, 5 speciality restaurants, a daytime snack bar, 2 night-time snack bars and an exclusive a la carte restaurant for Royal Level guests
- Domestic drinks, including soft drinks, house wine, beer, various alcoholic drinks, cocktails and hot drinks
- Access to 11 bars, including the disco
- Sport facilities, including paddle tennis court, 2 tennis courts, shuffleboard, mini golf and archery
- Access to the children’s club with supervised activities
- Daytime and evening entertainment
- Use of sun loungers and towels at the beach and pool
Please note that details, including times and benefits, may be subject to change without notice. Charges may be applied for dining at some restaurants, special dinners and dishes, some beverages, and other amenities. You will be provided with full details of the all-inclusive programme on arrival at the hotel.
Royal Level
Royal Level benefits include the following:
- Private check-in and check-out
- Exclusive Royal Level Restaurant
- Pool area with sun terrace with waiter service
- Concierge service
- Luxury sheets and pillows
- Nightly turndown service
- 24-hour room service
- Full bathroom with hydromassage bath
- Minibar restocked daily
- Wi-Fi included and access to a computer located in the lobby lounge
Please note that details, including times and benefits, may be subject to change without notice. Charges may be applied for dining at some restaurants, special dinners and dishes, some beverages, and other amenities. You will be provided with full details of the privileges on arrival at the hotel.
UXX Package
Exclusive UXX Benefits
- Welcome cocktail
- Bathrobes and slippers in the room
- Bottle of mezcal and bowl of fruit in the room
- Minibar restocked daily
- Unlimited access to Xcaret Park during your entire stay
- 30% discount on an 80-minute “WAYAK” special Mayan massage in the hotel spa. (Cannot be combined with other promotions)
- 10% off on services, tours and activities in Xcaret Park and Xel-Ha (Check the activities at the hotel reception)
Located right next to the spectacular and impressive natural wonder, the Xcaret eco-archaeological park, in the heart of the Riviera Maya. The Unlimited Xcaret Xperience (UXX) package is designed exclusively for guests at this hotel, who will enjoy unlimited access to Xcaret Park during their entire stay and enjoy more than 40 exhibits and attractions in the world-renowned Xcaret eco-archaeological park. Enjoy unique moments of fun and relaxation with the comfort of an All Inclusive Resort, while surrounding yourself with the culture and traditions of Mexico.
4.7
Google reviews (28529)
Juliana Barros
The resort is stunning, surrounded by lush wildlife, and offers a great opportunity to see many animals in their natural habitat. However, the lack of signage is a problem. The place is vast, and it’s easy to get lost without proper directions.
While the service could be improved, a few individuals truly stood out, such as Ricardo Be, Monica, and the cook who makes omelets (unfortunately, I didn’t catch his name). They provided excellent service and made a positive impact on our stay.
On the downside, we were frequently approached by staff at the information desks in the buildings, who were trying to sell us various items. Though they were initially friendly, it became quite bothersome after a while.
As for the food, it was decent, but we were caught off guard by the dress code for the restaurants—men are required to wear pants and closed shoes. This felt out of place, considering the resort’s beachside location and the hot weather.
Another thing to keep in mind is that if you forget essentials like toothpaste, you might have to pay as much as $15 for a tube at the pharmacy—definitely something to remember when packing.
Lastly, it's worth noting that the reception staff is only available until 10 pm. If you need assistance after that, you're out of luck.
Brita Jensen
We had a great time! We traveled with our 10 month old and found it very kid friendly and the staff were very kind. We stayed in the royal level and were welcomed by our kind check in service by Iris and Sandra. We spent a lot of time at the royal restaurant and the pools and had wonderful service.
Shout out to Samuel, Javier, Carlos, David, and Alberto (I hope we didn’t forget anyone!) for the wonderful service. Alberto even prepared amazing crepes tableside for us! Thank you to the entire staff for a wonderful vacation!
Ty Zimmerman
Best value and an amazing experience - a place that my family will enjoy and will be looking forward to visit again in the future.
Clean amenities, friendly and attentive staff, beautiful scenery throughout the entire resort. Food was great and again, staff is fantastic. We enjoyed every meal and reservation.
Thank you so much, Leyver Hernandez at the Steak House! We loved your service! And thank you for the laughs to the waiter at the Snack Shack.
Jenn Rothschiller
Our stay at Occidental was amazing. The staff is all so friendly and accommodating. The resort is also incredibly beautiful! We made reservations at the Steak House one night and the food was so delicious. Victor Veloz was our server and he was phenomenal. He gave us a couple good laughs and made sure our drinks were always topped off! Top tier service from him.
Jairo Aguirre
This Hotel is outstanding
This is my 2nd time here and already planning my 3rd.
Not only the hotel is beautiful but the service from everyone is great.
The hotel has everything and you really relax here. The buffet by the beach is very convenient, the beach is like a pool, the waves are not strong, the water is clear and you can see fish around you.
My favorite restaurants are El Pescador and Oriental (strongly recommend Yesenia Solis at Oriental, she provides excellent service always with a big and warm smile). Pic is Yesenia serving us our tempura ice cream 🍦 😀
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