Close

For Reservations

For After Sales
Click for Customer Service

Opening Hours

Search
Located In: Mexico

Occidental at Xcaret Destination

Google Logo 4.7 Google reviews (33255)
Best Price From £1009pp
Aug 2025
£1049 pp
All Inclusive
Sep 2025
£1009 pp
All Inclusive
Oct 2025
£1179 pp
All Inclusive
Nov 2025
£1169 pp
All Inclusive
Dec 2025
£1129 pp
All Inclusive
Jan 2026
£1219 pp
All Inclusive
Feb 2026
£1259 pp
All Inclusive
Mar 2026
£1269 pp
All Inclusive
Apr 2026
£1249 pp
All Inclusive
May 2026
£1229 pp
All Inclusive
Jun 2026
£1279 pp
All Inclusive
Jul 2026
£1449 pp
All Inclusive
Aug 2026
£1879 pp
All Inclusive
Sep 2026
£1539 pp
All Inclusive
Oct 2026
£1909 pp
All Inclusive
Nov 2026
£1759 pp
All Inclusive
Dec 2026
£1749 pp
All Inclusive
Overview
Accommodation
Facilities
All-Inclusive
Royal Level
Dining
UXX Package
Hotel Reviews
More...
Overview

Overview

A spectacular combination of stunning natural beauty, sublime facilities and sumptuous accommodation make the magnificent Occidental at Xcaret Destination a superb choice for an exceptional Mexico holiday. Located next to the Xcaret eco-archaeolo...

A spectacular combination of stunning natural beauty, sublime facilities and sumptuous accommodation make the magnificent Occidental at Xcaret Destination a superb choice for an exceptional Mexico holiday. Located next to the Xcaret eco-archaeological park in the heart of Mexico’s Rivera Maya, the all-inclusive, 5-star complex is a magical tropical sanctuary with swimming pools and a private bay. Whether it’s sophisticated relaxation you’re seeking or exotic adventures, the Occidental at Xcaret Destination is an ideal pick for the ultimate Mexican getaway.

How far is the nearest beach?

The Occidental at Xcaret Destination is located next to a small, sandy bay with access to the sea.

Distance from airport

Cancun International Airport is approximately 63km away from the Occidental at Xcaret Destination.

Pools
Restaurant
Bar
Beach
Golf
Parking
Spa
Wifi
Kids Club
For Families
Gym
Click to read more
Accommodation
Deluxe Room
  • Terrace or balcony
  • King-size bed or 2 double beds
  • Full bathroom with a shower and toiletries
  • TV
  • Air conditioning
  • Radio alarm clock
  • Fan
  • Free Wi-Fi
  • Telephone
  • Safe
  • Minibar
  • Coffee machine
  • Iron and ironing board
  • Hairdryer

Deluxe Concierge Room
  • Terrace or balcony
  • King-size bed or 2 double beds
  • Full bathroom with a shower and toiletries
  • TV
  • Air conditioning
  • Fan
  • Free Wi-Fi
  • Radio alarm clock
  • Telephone
  • Safe
  • Minibar
  • Coffee machine
  • Iron and ironing board
  • Bathrobes
  • Slippers
  • Bottle of wine the day after arrival
  • Fruit
  • Truffle platter the day after arrival
  • Exclusive concierge services

Deluxe Plus
  • Terrace or balcony with garden view
  • King-size bed or 2 double beds
  • Full bathroom with a shower and toiletries
  • TV
  • Air conditioning
  • Fan
  • Free Wi-Fi
  • Radio alarm clock
  • Telephone
  • Safe
  • Minibar
  • Dispenser with premium bar
  • Microwave oven
  • Coffee machine
  • Iron and ironing board
  • Hairdryer
  • Bathrobes
  • Slippers
  • Fruit

Junior Suite
  • Terrace or balcony
  • Bedroom with king-size bed or 2 double beds
  • Living room
  • Full bathroom with a shower and bathroom amenities
  • TV
  • Air conditioning
  • Fan
  • Free Wi-Fi
  • Radio alarm clock
  • Telephone
  • Safe
  • Minibar
  • Coffee machine
  • Iron and ironing board
  • Hairdryer
  • Bathrobes
  • Slippers
  • Bottle of sparkling wine
  • Strawberries covered in chocolate
  • Continental breakfast in bed once per stay (booking required)

Romance Suite - Royal Level
  • Tropical garden view
  • King-size bed
  • Private terrace with hot tub
  • Free Wi-Fi
  • Sparkling wine and chocolate-covered strawberries the day after arrival
  • Espresso coffee machine
  • TV
  • Minibar
  • Dispenser with premium bar
  • Bathrobe and slippers
  • Concierge service

Facilities

Facilities

  • Swimming pools
  • 1 adults-only salt water pool
  • 1 children’s pool
  • Children’s club
  • Spa (local charges)
  • 18-hole mini golf course
  • Gym
  • Theatre
  • Restaurants
  • Bars
  • Nightclub
  • Tennis courts
  • Paddle tennis court
  • Volleyball
  • Dive shop
  • Free Wi-Fi
  • Babysitting (local charge)
  • Wedding venue
  • Meeting and event facilities
All-Inclusive

All-Inclusive

The Occidental at Xcaret Destination all-inclusive programme includes the following:

  • Meals, drinks, snacks and gratuities
  • 11 restaurants, including 2 buffet-style dining venues, 5 speciality restaurants, a daytime snack bar, 2 night-time snack bars and an exclusive a la carte restaurant for Royal Level guests
  • Domestic drinks, including soft drinks, house wine, beer, various alcoholic drinks, cocktails and hot drinks
  • Access to 11 bars, including the disco
  • Sport facilities, including paddle tennis court, 2 tennis courts, shuffleboard, mini golf and archery
  • Access to the children’s club with supervised activities
  • Daytime and evening entertainment
  • Use of sun loungers and towels at the beach and pool

Please note that details, including times and benefits, may be subject to change without notice. Charges may be applied for dining at some restaurants, special dinners and dishes, some beverages, and other amenities. You will be provided with full details of the all-inclusive programme on arrival at the hotel.

Royal Level

Royal Level

Royal Level benefits include the following:

  • Private check-in and check-out
  • Exclusive Royal Level Restaurant
  • Pool area with sun terrace with waiter service
  • Concierge service
  • Luxury sheets and pillows
  • Nightly turndown service
  • 24-hour room service
  • Full bathroom with hydromassage bath
  • Minibar restocked daily
  • Wi-Fi included and access to a computer located in the lobby lounge

Please note that details, including times and benefits, may be subject to change without notice. Charges may be applied for dining at some restaurants, special dinners and dishes, some beverages, and other amenities. You will be provided with full details of the privileges on arrival at the hotel.

Dining

Dining

Le Buffet

  • International cuisine
  • Serves breakfast, lunch and dinner

Sonora Steak House

  • Offers delicious cuts of meat cooked to perfection
  • A la carte dining
  • Serves dinner
  • Dress code: Pants, collared shirt and closed toe shoes for men

Los Olivos

  • Mediterranean cuisine
  • Serves dinner
  • Dress code: Pants, collared shirt and closed toe shoes for men

La Hacienda

  • Mexican cuisine
  • Serves dinner
  • Dress code: Pants, collared shirt and closed toe shoes for men

D’Oriental

  • Asian cuisine
  • Serves dinner
  • Dress code: Pants, collared shirt and closed toe shoes for men

El Pescador

  • Seafood restaurant
  • Serves dinner
  • Dress code: Casual

La Piazza

  • Pizzeria

Paco’s Tacos

  • Mexican cuisine

The Beach Club

  • International cuisine
  • Buffet dining
  • Serves breakfast and lunch

El Lago Snack Bar

  • Fast food

Royal Level

  • Exclusive restaurant for Royal Level guests
  • Gourmet menu
  • Serves breakfast, lunch and dinner
UXX Package

UXX Package

Exclusive UXX Benefits

  • Welcome cocktail
  • Bathrobes and slippers in the room
  • Bottle of mezcal and bowl of fruit in the room
  • Minibar restocked daily
  • Unlimited access to Xcaret Park during your entire stay
  • 30% discount on an 80-minute “WAYAK” special Mayan massage in the hotel spa. (Cannot be combined with other promotions)
  • 10% off on services, tours and activities in Xcaret Park and Xel-Ha (Check the activities at the hotel reception)

Located right next to the spectacular and impressive natural wonder, the Xcaret eco-archaeological park, in the heart of the Riviera Maya. The Unlimited Xcaret Xperience (UXX) package is designed exclusively for guests at this hotel, who will enjoy unlimited access to Xcaret Park during their entire stay and enjoy more than 40 exhibits and attractions in the world-renowned Xcaret eco-archaeological park. Enjoy unique moments of fun and relaxation with the comfort of an All Inclusive Resort, while surrounding yourself with the culture and traditions of Mexico.

Hotel Reviews
Google Logo 4.7 Google reviews (33255)
Ashlynn Bauman
Pretty beach, friendly staff — but the food ruined everything. The beach at this resort was pretty not what I expected but pretty, and the service from the staff was genuinely great. Everyone was friendly and wait staff went above and beyond. The wildlife was really fun to watch as well! Pool was huge and nice! However the reason this place has many good reviews is the wait staff gives you good service then wants you to rate them, not the food or resort! With all the reviews the bad ones get hidden!! Unfortunately, the food completely overshadowed the good parts of our trip. Almost every meal tasted off — either bland, sour, or just wrong. Worst food I've ever had. Everything was served at the wrong temperature — cold when it should’ve been hot, or warm when it should’ve been chilled. It felt unsafe and unprofessional. Most buffets were outside so impossible to keep the food at the right temperature when its 90 degrees outside. There were fine dining restaurants however their system to make reservations was frustrating and after getting sick we weren't willing to keep trying new restaurants. Every alcoholic drink was watered down that we were served leaving it with very little flavor. Our room was clean however the fridge wasn't cold. The shower head was broken. The ceiling was leaking I'm guessing from the humidity. No chairs on the balcony. Our balcony door also wouldn't lock. Worst of all, we both ended up sick after eating here and stayed sick for nearly a week after returning home. Clearly, something was not right with how the food was handled. Definitely not the souvenir we planned to bring back. Overall, I wouldn't recommend this resort unless you want to loose some weight. Unfortunately it was our first time out of the country and this experience makes me never want to leave the country again!
Stevie SAM
The resort is very beautiful we love the wildlife and the jungle fill in every twist and turn that you go you never know what you will encounter. We loved our rooms location being oceanfront very beautiful scenery everyday. Our room was kind of small and after 12 days you kind of are ready for more room. The Royal level service is outstanding and the restaurant far exceeded our expectations. The Royal level restaurant manager Pamela went above and beyond to make us feel welcome and the staff Jesus ambrosia Charlie and lever all were outstanding as well. The chef Henry and Rosa prepared delicious dishes, and Sara from the bar did it outstanding job of keeping our drinks coming.
Paulina Gomez
Beautiful place to stay. The hotel grounds are massive, with several pools spread across different areas, a bunch of restaurants and bars, beach access, small archaeological sites, golf areas, animal exhibits, and lots of wildlife just roaming around. There's always something interesting to see or do. Since it’s an all-inclusive resort, it’s very family-friendly, which means there are a lot of kids around. If you're looking for a quieter or more adults-only vibe, that’s something to keep in mind. Because the resort is so big, getting around can take some time. Whether it’s walking from the lobby to your room, your room to the pool, or from the pool to one of the restaurants or the theater, be ready to do a fair amount of walking, often in direct sun. Definitely bring sunscreen and maybe even a hat. Still, it’s all part of the experience and worth it for everything the place offers.
Teresa Fry
Had dinner at The Oriental with Yenny as our server. Had phenomenal flamed vanilla ice cream that was to die for. Would sell my first born to taste it for the first time again. All jokes, but my family of picky eaters was incredibly delighted, and received wonderful service. Also had rides from a gentleman named Moses who spawned when we most needed him. Moses was knowledgeable about the property and personable as well. Also my daughters who are of drinking age had too much one night, and decided to walk home. An unnamed worker was able to spot the two of them, and drove them back to their room safely. Am forever grateful for the staff and hospitality we received.
joshua crow
Overall the service and location was great however our room had light insulation and you can hear everyone talking outside. In fact we had a lovely domestic last night to which I had to call security after 25 mins of yelling at 12am. Also, the room was wouldn’t get cold. The refrigerator will not cool. I found out one reason the room is hot is our patio door has to be slightly opened in order to lock it. I asked the front desk to please fix it but as you can see it’s not in the photo. I was sent a email from the company asking how they could make it right but I haven’t heard back from them. Overall I would recommend this place but a huge reservation on the ability to relax at night. I will update if anything changes.
More...

BEST PRICE FROM Flight & Hotel
£1009pp
Aug 2025
£1049pp
All Inclusive
Sep 2025
£1009pp
All Inclusive
Oct 2025
£1179pp
All Inclusive
Nov 2025
£1169pp
All Inclusive
Dec 2025
£1129pp
All Inclusive
Jan 2026
£1219pp
All Inclusive
Feb 2026
£1259pp
All Inclusive
Mar 2026
£1269pp
All Inclusive
Apr 2026
£1249pp
All Inclusive
May 2026
£1229pp
All Inclusive
Jun 2026
£1279pp
All Inclusive
Jul 2026
£1449pp
All Inclusive
Aug 2026
£1879pp
All Inclusive
Sep 2026
£1539pp
All Inclusive
Oct 2026
£1909pp
All Inclusive
Nov 2026
£1759pp
All Inclusive
Dec 2026
£1749pp
All Inclusive

PLEASE WAIT...

Oops something went wrong...
SIMILAR HOTELS

Here are some similar hotels that might interest you...

x
Request a Quote