Pestana Grand

Bruce G

[For some reason I can't get the app to display my five-star rating for "Rooms", "Service" and "Location", but all three were first class] All good from start to finish. The layout of the hotel was lovely, with plenty of quiet corners. The bar area was particularly nice. The staff were all friendly and helpful. We rented a car and could use the spacious underground car park for EUR 15 a day. The indoor pool and sauna were a pleasure to use. We were very happy with the advice and assistance we received from Sofia at the helpdesk in the reception area.

Ram Khandelwal

Awesome huge property, had rooms with both sunrise and sunset views…. wonderful.. many vegetarian choices in breakfast as well as dinner, 15 minutes to Funchal old town by bus, 5 minutes walk to Forum Mall and supermarket

Mahir Mohammed

Please kindly ignore the negative reviews. This is a great hotel in a wonderful resort staffed by an extremely professional team. The sea views are amazing, the promenade in front is long and fun, and there is a never-ending list of things to do in Funchal and Madeira. Have the 'time of your life' (hotel motto) and visit Pestana Grand.

Sandy Dalby-Hopkins

As always a fabulous stay. The staff are amazing, so attentive, helpful and customer focused - they will do anything to make your stay comfortable. So many to say thank you to from the cleaners (Lourdes, Mimsy, Marrianne) and gardeners to the reception staff (especially Carmina, Claudia and Dina) bar staff (Braollio, Hugo), restaurant staff (Rui, Louise, Irany, Emile) chefs, spa, gym and sports team and of course Guest Services Sophia and manager, Sara. Pestana do need to invest in the hotel a bit more now though as the staff are covering for some much needed maintenance on this lovely lady of a hotel - carpets, lumpy pillows, threadbare towels all need a refresh for starters. There were some rooms being decorated. We love it here though - the location and the staff make it the best place in Funchal to stay in our opinion. The rooms are a lovely size too. The food is OK perhaps not quite as fantastic as 10 years ago when we first started visiting but still pretty good and the chefs are great- working so hard within the confines of their corporate parent's guidelines and budget.

Mengyi Zhou

Beautiful hotel with very friendly service. The indoor pool has an entry to the outside which makes it fun. Lots of small fountains in the restaurant area which is fun for small children. The hotel staff are all very accommodative to our little one.