Qasr Al Sarab Resort and Spa by Anantara

limaspa linutzi

We had a great two night stay at the Anantara, but we also found some things that can be improved and which prevented us from giving a five star rating. Things we really liked - Amazing rooms - Stunning location in the desert - Fantastic breakfast - Wonderful Adults-only pool (except the loud music) - Great service and staff (exception see below) Things to be improved: - Customer service at reception: We had booked a Ramadan package which promised us a room upgrade if available. Although there were rooms available in the next higher category the reception did refuse to give us the upgrade on our first day. The offered us a late checkout which we didn’t need because we had to leave early on our last day. After talking to the duty manager the next morning they offered us the upgrade, but we didn’t want to bother to change rooms just for one night. We got a bottle of Prosecco as a compensation which we also told them we did not need. The whole situation did leave a bad impression to us and other hotels in this price categories do solve these issues much more customer oriented and elegant. - They are playing quite some loud music at the adults pool. Some of the music boxes are right next to the pool beds and it is simply too loud to stay at these beds. - The restaurant options in the evening are a bit limited and price for value was not given for us in the two restaurants we did visit. - While setting up the Iftar venue in the afternoon at Al Falaj restaurant the staff played very loud music on our first day. As we had our room nearby this was very disturbing while relaxing at the balcony on our first day. - Although the resort is in the desert, it does not feel like it is fully secluded as there are big electric power poles around the resort, a nearby street and a big villa close by. If you are looking for a true desert experience (no light pollution, no further signs of civilization, you might want to watch for other camps or locations). - Prices for activities are way too high Overall great experience though and we did not regret we did choose the Anantara!

Lotta Rygaard Walsh

Ohhhh my Gosh!! It was soooo nice!! Staff was super friendly and helpful! The resort was unbelievable stunning!! We had a two bedrooms pool villa but in fairness; the pools of the resort were perfect!! We will always come back whenever we are in Dubai or Abu Dhabi! This and the Anantara Livingstone in Zambia is by far the most amazing places we’ve been to! A super BIG PLUS was the staff! Another SUPER BIG PLUS was the wonderful and luxurious breakfast!!!

Jess North

Unbelievable resort. I’ve had this on my UAE bucket list for the longest time and it did not disappoint. The service here is second to none. They physically cannot do enough for you and every aspect of your stay is so personable. The room is fantastic and filled with lots of wonderful amenities. The views here are incredible. It’s a real break away from the city. Food was excellent and the breakfast had such a delicious and wide variety of choice. Highly recommend visiting Qasr Al Sarab, it will not disappoint.

plumeria K

We chose to stay at your resort for our honeymoon to create a special experience. The interior and exterior of the resort that we experienced over the two days were absolutely amazing, offering an exotic atmosphere we could never find in Korea. All the staff were so friendly, and if given the chance, we would love to stay at your resort again in the future. It was definitely worth driving over three hours from Dubai to get there 💜. See you next week!

Mercédes Go

This is a unique hotel resort. The location is stunning, the hotel is beautiful - only thing that’s missing is the cleanliness of the rooms, the organization of the luggage + maintenance and good housekeeping. During the moving of my suitcases not everything came with and was lost. It would have been appropriate if it was offered to compensate that loss.