Zhala Qadir
We had a wonderful experience during our stay! 🛏️ The staff were incredibly respectful and helpful, making us feel welcomed throughout. The food was delicious, with plenty of choices to suit everyone's taste.
The activities were fantastic, especially for families. There’s an outdoor swimming pool and easy access to a beautiful beach, perfect for relaxing or taking a stroll along the shore. For families with kids, there’s a dedicated kid zone and a fun kids' dance party every evening—my daughter absolutely loved it!
Additionally, we enjoyed the option to rent scooters or cars to explore with the family. Overall, it's a great place for a family getaway with lots of memorable experiences!
Hiba Mohamed
I stayed here with my family in the beginning of August everything here was lovely! The staff here was very attentive and service was great! From welcoming you and accommodating to your needs to making sure your comfortable during your stay the staff here was always on top of it! The food is delicious too and the kitchen staff work diligently no matter how busy it gets to serve high quality food and service. The animation team was wonderful as well Sam and the whole team had daily activities planned that we looked forward to every night. Lastly the beach was superb very calm and clean and beautiful. The sand is soft and there are no rocks in the water and the water is so clean you can even see little fish swim next to you. Great resort for families 10/10 would recommend!
ahmed waked
I recently had the pleasure of staying at the Old Palace Resort in Sahl Hasheesh for a week in December. As a Canadian reuniting with my 25-year-old daughter, as well as my old folks and siblings, this trip was meant to be special—and Old Palace Resort exceeded all our expectations.
We booked two connecting rooms, which were both spacious and offered a breathtaking view. The service was impeccable, and every member of the staff contributed to making our stay unforgettable. Despite it being December, we were able to enjoy the beach during the midday hours until sunset, thanks to the mild and enjoyable weather.
The all-inclusive package was a fantastic choice, especially with the variety and quality of the food offered. All three meals were delightful, but I have to highlight the breakfast and dinner spreads. Each dinner featured diverse options, and the Egyptian-themed dinner was particularly memorable. The chef himself greeted guests warmly, always with a smile, and his positive attitude was contagious. I also want to give a special mention to Ahmed, the restaurant manager, whose professionalism and friendliness stood out, as well as the waitstaff who went above and beyond to ensure everyone’s needs were met. The live grill station at dinner was an excellent touch and quickly became a personal favorite.
A special highlight of my stay was the surprise birthday celebration my brother arranged for me. The restaurant team, in collaboration with a talented singer, created a truly memorable evening. It was a wonderful celebration, filled with joy and laughter, and I deeply appreciated the effort they put into making the occasion so special.
The animation team also deserves a shout-out for their efforts in organizing fun night activities. From live performances to interactive games, they added an extra layer of enjoyment to our evenings. It was clear they put a lot of thought and energy into creating an engaging atmosphere for all guests.
The front office staff also deserve recognition. They were professional, accommodating, and made our experience seamless, even extending our late checkout—a gesture my family greatly appreciated. A high five to the operational manager and the general manager, whose leadership was evident in the superior service and smooth operations throughout the resort.
As a frequent traveler based in North America, I’ve visited numerous resorts and hotels worldwide. Without hesitation, I can say this is one of the best places I’ve stayed. Whether you're traveling with family, as a couple, or solo, Old Palace Resort offers an exceptional experience that I would highly recommend to anyone.
One piece of advice: arrive with a positive attitude. The staff here are incredibly friendly, and your stay will be all the more enjoyable if you reciprocate their warmth and hospitality.
Anh Pham
It is a nice hotel but my experience was horrible. One of the employees from a diving company collaborated with the hotel approached two minor kids from our group and asked them to dress up and met him at a bar, even obviously they were under age. This happened at the hotel pool. The hotel manager did not take it seriously when we reported it either.
Tobias Meijer
Extremely good service, nice rooms, nice resort. Pure relaxation. They even have a medical clinic on the resort which I unfortunately needed. It made my discomforts so much less uncomfortable. A paradise