Sofitel Abu Dhabi Corniche Hotel

M A

I recently stayed at Sofitel Corniche Abu Dhabi for one night and unfortunately, my experience was not up to expectations. While my overall rating for the hotel is 3 stars, there are several aspects that need significant improvement. Starting with the positives, the check-in process was smooth and pleasant, thanks to a staff member named Ryan (if I recall correctly). He was extremely polite and helpful, and I truly appreciated his professionalism. The staff overall were kind and supportive, which was a highlight of my stay. However, the room itself was disappointing. Specifically, the bathroom was below standard. The shower water was cold and only got warm after a long wait, the bathtub had a yellowish tint and didn’t seem clean, and water leaked onto the room floor when used. Additionally, the toothpaste provided was of very poor quality and came in an inconvenient paper wrapping, making it difficult to use. My rating for the room would be between 2 to 3 stars. The biggest issue, however, was breakfast. It was chaotic, and the food quality was quite poor. What shocked me the most was seeing a small insect crawling near the cheese section. It was very unsettling, and I strongly urge the hotel management to address food quality and hygiene immediately. To answer the question: Would I stay at this hotel again? Definitely not. Would I recommend it to others? Most likely not, though experiences can vary. Thank you.

zoe grist

The foyer is beautifully decorated and maintained. Staff were helpful in the main but given this is a 5 star could have been friendlier. Room was beautiful with a great view. It was a shame the pool was so cold so we couldn’t use it but the gym was nice.

Crystal Cheng

Today was my first stay in this hotel and I am already pissed. There’s no warm water coming out from the shower. They sent a technician to check the water. He turned on the tap for like 5 minutes and no hot water coming out still. I asked for a change of room, but they ignored my request. Later, both the manager and the technician came to check the water. They both knew there was no warm water coming out. The manager told me to leave the tap running for 5 minutes and the warm water would come after. I was like, what ? Am I living in a 3 star hostel ? Not to mention that no warm water coming through no matter how long I left the tap running. I asked for a change of room again. They said the water temperature was the same in every room so changing room wouldn’t help. We have been struggling with this issue from 7pm to 10pm. No warm water for shower all this time. I was forced to wait for hot water coming through at the hotel room the whole night instead of going out and have fun. Eventually, at around 11pm, they finally changed the room for us where there was warm water coming through right away. Obviously they lied about the water temp being the same in every room. I have lived in many different hotels before. If similar things happen in other 5 star hotels, a change of room will be arranged in no time. A hotel at this calibre should not have this poor attitude and services. I feel like it’s my responsibility to tell other people about my unhappy experience in this hotel. Please don’t trust any 5 stars comments you see and don’t come here.

mohamad mahjoub

Absolutely outstanding experience at Sofitel Corniche hotel! From the moment I arrived, the staff went above and beyond to make my stay unforgettable. The lobby is beautifully designed, exuding a sense of luxury and elegance. My room had breathtaking views of the Corniche, and it was immaculate, spacious, and equipped with every comfort you could imagine. The amenities are world-class. The pool area is a peaceful oasis with attentive service, and the fitness center is well-equipped. Dining options were diverse and delicious, with each meal offering a blend of international flavors prepared to perfection. Breakfast was a particular highlight – an incredible variety to suit every taste. What truly sets this hotel apart, though, is the service. Every staff member I encountered was warm, professional, and eager to assist. They anticipated my needs, making me feel valued and at home. Sofitel is more than just a hotel; it’s an experience. Highly recommend to anyone visiting Abu Dhabi for leisure or business. I can’t wait to return!...

kivanc gorkem

This hotel is outdated and in need of renovation. I experienced a very bad smell in my room, which significantly impacted my stay. The rooftop bar is designated for smoking, and the dense smell of smoke is immediately noticeable upon entering. Given the Sofitel brand, I had much higher expectations. This hotel definitely falls short of Sofitel standards. The breakfast was acceptable, but it didn't compensate for the other issues.