Sofitel Abu Dhabi Corniche Hotel

Madel

Review for Sofitel Abu Dhabi Corniche Restaurant I recently attempted to make a reservation at the restaurant of Sofitel Abu Dhabi Corniche, and unfortunately, my experience has been far from satisfactory. The customer service has been very poor, which is surprising given the hotel's reputation. I’ve spent the past three days trying to secure a reservation, but each time I call, I am transferred and left on hold for extended periods. Despite the hotel staff's assurances that they would call me back as soon as possible, I have yet to receive a single call. This lack of follow-through is quite frustrating. Initially, I was excited to use a discount voucher I purchased, encouraged by the positive reviews I had seen about the restaurant. However, at this point, I am considering seeking a refund and opting for a dining experience at another five-star hotel that values customer service. While I hope to eventually enjoy the dining experience at Sofitel Abu Dhabi Corniche, the current customer service issues have been a significant deterrent. I would recommend the hotel take immediate steps to improve their reservation process and customer communication.

Kyaw Kyaw NAING

I had a fantastic stay at Sofitel Abu Dhabi Corniche! The hotel exudes luxury, with stunning sea views, elegant rooms, and top-notch amenities. The breakfast was outstanding, and the infinity pool and spa were perfect for relaxation. A special shout-out to Thinn at reception—her warm welcome and exceptional service made my stay even more memorable. She went above and beyond to ensure a seamless experience! Highly recommend this hotel for its perfect location, comfort, and outstanding hospitality. Will definitely return!

Monika Polle

Exceptional Service from Richard at the VIP Lounge I had the pleasure of being served by Richard at the VIP Lounge, and I cannot praise him enough. He was not only extremely kind and professional but also went above and beyond to make my experience special. His creativity truly stood out when he crafted a unique cocktail just for me, perfectly tailored to my taste. It was evident that he takes great pride in his work, ensuring that every guest feels valued. Thank you, Richard, for your outstanding service—I will definitely be returning! Highly recommended.

Cun Cun Al Andra

Receptions were very nice and accommodating, giving valuable information about the hotel and Abu Dhabi tips. The room was very clean and all amenities were available. Breakfast quality is very good and various options (continental and local food). Access to beach is so convenient.

Ian Paterson

The room was decent, a bit too dark and pretty small but comfortable with a very good bathroom and a great bed. The Thai restaurant was amazing with excellent food. Breakfast was pretty good with a decent range. Check in was slow and slightly strange definitely making a bad first impression...not welcoming or friendly and the Louvre tickets that were meant to be included never materialsed. The lounge was good and service there was friendly. Lifts were slow and waiting was often a bit too long.