Overview
Indulgent exotic delights await on Caribbean shores with an adults-only holiday at the splendid Sun Palace, in the glorious Mexican resort of Cancun. An ideal choice for romance, guests can leave the world behind and immerse themselves in a luxur...
Indulgent exotic delights await on Caribbean shores with an adults-only holiday at the splendid Sun Palace, in the glorious Mexican resort of Cancun. An ideal choice for romance, guests can leave the world behind and immerse themselves in a luxurious all-inclusive paradise, filled with exceptional accommodation and splendid amenities. A host of delectable dining options are also available, ensuring that every taste is catered for and a sensational holiday is had by all at the fabulous Sun Palace.
How far is the nearest beach?
The Sun Palace is located next to the beach.
Distance from resort centre
A small number of shops and restaurants can be found close to the Sun Palace.
Distance from the airport
Cancun International Airport is approximately 12km away from the Sun Palace.
![Pools]( "Swimming Pools")
Pools
![Restaurant]( "Restaurants")
Restaurant
![Bar]( "Bars")
Bar
![Gym]( "Fitness Centre")
Gym
![Beach]( "Next to the Beach")
Beach
![Golf]( "Golf Courses Nearby")
Golf
![Spa]( "Spa")
Spa
![Wifi]( "Wi-Fi")
Wifi
![Adults-Only]( "Adults-Only")
Adults-Only
![Waterpark]( "Waterpark Nearby")
Waterpark
Deluxe Resort View
- Private balcony
- In-room double whirlpool tub
- TV with satellite channels
- Complimentary Wi-Fi
- Air conditioning
- Liquor cabinet
- Minibar
- Red wine upon arrival
- Coffee maker
- Purified water
- Telephones
- Alarm clock
- Bathroom amenities
- Hairdryer and flat iron
- Bathrobes and slippers
- Safe
- Iron and ironing board
- 24-hour room service
Superior Deluxe Ocean View
- Private balcony with ocean view
- In-room double whirlpool tub
- TV with satellite channels
- Complimentary Wi-Fi
- Air conditioning
- Liquor cabinet
- Minibar
- Red wine upon arrival
- Coffee maker
- Purified water
- Telephones
- Alarm clock
- Bathroom amenities
- Hairdryer and flat iron
- Bathrobes and slippers
- Safe
- Iron and ironing board
- 24-hour room service
Junior Suite Ocean View
- Private balcony with ocean view
- In-room double whirlpool tub
- TV with satellite channels
- Complimentary Wi-Fi
- Air conditioning
- Liquor cabinet
- Minibar
- Red wine upon arrival
- Coffee maker
- Purified water
- Telephones
- Alarm clock
- Bathroom amenities
- Hairdryer and flat iron
- Bathrobes and slippers
- Safe
- Iron and ironing board
- 24-hour room service
Concierge Level
- Concierge Level privileges
- Private balcony
- In-room double whirlpool tub
- TV with satellite channels
- Complimentary Wi-Fi
- Air conditioning
- Liquor cabinet
- Minibar
- Red wine upon arrival
- Coffee maker
- Purified water
- Telephones
- Alarm clock
- Bathroom amenities
- Hairdryer and flat iron
- Bathrobes and slippers
- Safe
- Iron and ironing board
- 24-hour room service
All-Inclusive
The Sun Palace all-inclusive programme includes the following:
- Breakfast, lunch and dinner at the resort’s restaurants
- Unlimited snacks, sweet treats, gourmet coffees and teas available from the lounges and snack bars
- Unlimited top shelf premium wines, beers, spirits and cocktails
- 24-hour room service
- Non-motorised water sports, including paddle boarding, kayaking and snorkelling
- Unlimited phone calls within Mexico and the US
- Wi-Fi
Please note that details, including times and benefits, may be subject to change. Charges may be applied for dining at some restaurants, special dinners and dishes, some beverages, and other amenities. You will be provided with full details of the all-inclusive programme on arrival at the hotel.
Concierge Level
Concierge Level privileges include the following:
-
One reservation per stay in speciality restaurants
- Selection of one additional premium liquor bottle per stay (subject to change at any time)
- L’Occitane bath amenities
- Aromatherapy
- Upgraded liquor brands in dispenser: Bacardi White Rum, Jose Cuervo Special Tequila, J&B Whisky and Absolut Vodka
- Two 25-minute back massages at the spa
- Exclusive beach bag (one per room, per stay)
- Private beach lounge chair area with waiter service
- Exclusive concierge service
- Lavazza coffee maker
- Alarm clock/radio/iPod dock
- Nightly petit fours with your turndown service
- Pillow menu
- Private check-in and check-out/ early check-in and check-out (subject to availability)
Details, including times and benefits, may be subject to change. Charges may be applied for dining at some restaurants, special dinners and dishes, some beverages, and other amenities. You will be provided with full details of the privileges on arrival at the hotel.
4.6
Google reviews (2091)
Miriam Ramirez
Great experience. We decided to move to this hotel when we went to visit it. We saw the difference from Beach Palace as soon as we stepped into it. The hotel is beautiful, clean and the staff is great. The service is top notch. The hotel is in the hotel zone therefore easy to get around. The beach is rocky but the water is beautiful and has that turquoise water. Entertainment is good at night too with different performances every night. We recommend this place.
Jacqueline Rothschild
They are small and have a great service which are things I value in an all inclusive. My biggest complaint is that all of the lounge chairs and I mean all of them are reserved for their timeshare people. So you have no place to lay out by the “relaxing” pool.
Also like most all inclusives they try to get you to become a part of their timeshare. That is totally expected. What wasn’t expected was that they called out room 3+ times a day inviting us down to talk about it. We have asked them to stop but the calls keep coming. We have been woken up from naps and in the morning several times.
Herve Borgella
Small and intimate resort but a great place to unwind and reconnect with your significant other. Room service is top notch and the spa is 1000/10. It’s so relaxing that you could actually fall asleep on the massage table. I wasn’t completely blown away by the food at the restaurants and I didn’t like the fact that all four restaurants need a reservation for dinner. So if you reserve too late you can’t eat at your restaurant of choice. Lastly, I must comment on how blissful it is to be poolside all day long getting drinks and food served to you by a very attentive staff. Bartenders and pool staff were amazing! All in all, I had a fantastic experience with my wife and we would definitely come back in the future.
Suzanne Klassen
Everything about the hotel was amazing! Just what we needed for a couple of days. Our only
issue with our experience was the upselling from several employees. This was our first time staying there so of course we don't know if we want to subscribe to a lifetime of time-shares we felt like it was preemptive. Aside from that the pools were good, but get there early because the space is a bit limited.
Patricia Wittman
We would like to thank EVERYONE for making our stay so wonderful and welcoming! We feel like family when we come here. AURORA BUFFET: Eufrain...you are kind, caring, a pleasure to talk to about anything and funny as hell. Ariadna...super funny, beautiful and great at what you do. Keep up the good work. Edwin...your smile and energy is so contagious! You would see me coming and start getting my tacos ready {2 chicken tacos..no oil}..your determination will get you far. don't stop shining!! Chef Diana...I can't thank you enough for going out of your way for me to make my morning breakfast complete being GLUTEN FREE. Everything was delicious! Daniela...awesome personality, caring and kind. Thank you for what you do. Chef Pedro...Everything was PERFECTO! Keep up the good work. Israel {BABY}...Your smile, perfection and determination will get you far. Thank you for taking care of us and for the laughs! THE BAR: Franco, Enrique, Marcos and Mario..without you guys we wouldn't have the perfect drink to a perfect night! And the waitress at The Bar {sorry i didn't write your name down} you are wonderful and full of care and smiles! The beach waiters and waitresses... Daniel you are like family since day one when we met you {during Covid}. We look forward to seeing you when we arrive and depart! The beach service is super great!! THE SALON: Naomi you are amazing at what you do! We look forward to you seeing you again! Lastly, Heriberto..thank you so much for taking the time out of your busy schedule to listen to our situation and taking action! The flowers you sent to our room were beautiful and made our room smell amazing! Our stay 9-5-24 to 9-19-24 With lots of love: Bill and Pat Wittman
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