The Blue Water

Hashantha Hemachandra

During our recent stay at what is marketed as a five-star hotel, we experienced a mix of both positive and negative aspects. The location itself is quite lovely, with a spacious layout that offers plenty of room for relaxation and exploration. The environment is generally pleasing, providing a nice backdrop for a getaway. However, there were several issues that affected our overall experience. The check-in process was notably problematic. We were required to wait over an hour and a half before receiving our room keys, which was a frustrating start to our stay. Once we finally checked in, the staff continued to come in and out of our room to address various needs, interrupting our attempts to settle in. The cleanliness of the facilities was another concern, particularly in the veranda area, which was not properly maintained. This gave the impression of neglect, which is not what one would expect from a hotel of this supposed caliber. On a more positive note, the food served was quite tasty, and we enjoyed the meals we had. However, the buffet spread was not as extensive as anticipated, which might be a consideration for those who place a high value on a diverse culinary experience. Service was a mixed bag. While some staff members were friendly and attentive, others appeared disengaged and overwhelmed, as though they were fed up with work. This inconsistency in service quality detracted from the overall experience and did not meet the standards one expects from a five-star establishment. In conclusion, while the hotel has potential with its beautiful location and tasty food, the numerous service issues and lack of attention to detail significantly impacted our stay. For a hotel that advertises itself as five-star, the experience fell short of expectations. Improvements in service consistency and facility maintenance could make a significant difference.

Jenive hetti

I stayed at The Bluewater Hotel with my family on March 28th for two nights. The staff at the hotel were incredibly welcoming and helpful throughout our stay. From the moment we arrived, we felt like valued guests. They went above and beyond to ensure our comfort, making our stay truly memorable. We highly recommend this hotel to anyone seeking a comfortable, clean, and inviting experience. We would definitely stay here again!

Dinesh Chandra Kumara

Had an amazing weekend stay at The Blue Water Hotel with my family! From the moment we arrived, we were welcomed graciously, and to our delight, I was upgraded to a suite. The room was huge, featuring a separate sitting area, jacuzzi, balcony, in-room dining, and a tea-making area. Everything was in top condition, and all the amenities were well thought out. The food was excellent, with a great variety and multiple action stations (sometimes even more than two!). The hotel has massive pools, plenty of space to walk around, and a beautiful beachfront. Almost all the staff were friendly and attentive—though it seemed like a few might have missed the itinerary! 😄 Overall, it was an incredible stay that far exceeded our expectations. Highly recommend!

Ramidu Ranashanka

I recently attended a wedding reception at this hotel and was thoroughly impressed. The banquet hall was of excellent quality, the service was attentive, and the food was truly enjoyable. Surrounded by breathtaking views, the hotel also serves as a perfect location for a photoshoot, capturing memorable moments in a stunning setting. Wishing the team continued success and all the best!

Grayling Barnes

The Blue Water Hotel offers a serene and picturesque experience, with its stunning ocean views and comfortable, well-appointed rooms. The ambiance is relaxed, perfect for unwinding, whether you're enjoying the beachfront or lounging by the pool. The staff is friendly and attentive, and the hotel’s amenities cater to both leisure and business travelers. It's a great place for a peaceful getaway.