The Blue Water

Sameera Indrajith

I’m currently staying at The Blue Water Hotel & Spa (visited on 9th November) and will be checking out tomorrow. I didn’t even want to wait until I left to write this review because I truly felt grateful for the exceptional service I received during this stay. This isn’t my first time here — it’s actually my fourth visit (previous stays were in 2016, 2018, 2020, and 2022) — but this time, I felt a strong need to express my appreciation for the amazing hospitality shown by the team. A special thank you to Srimal, the Front Desk Manager, and Shenal and Erandi from the front desk team. Despite a few issues with the room category and a shower problem, they went far beyond their duties to make sure everything was handled with care and professionalism. They personally checked on us several times and ensured we were comfortable throughout our stay. I also want to sincerely thank the cleaning staff and the plumbing team who worked hard to fix the shower issue. Even when time was limited, how ever front end team intervened and they offered an alternate room and handled the situation quickly and kindly. Every staff member we met was incredibly friendly, and honestly, being here feels like visiting a best friend’s home — warm, welcoming, and full of genuine care. It’s truly a home away from home, filled with love and respect. If I may suggest one small improvement: I noticed the buffet menu and food taste weren’t quite as impressive as I remember from my earlier visits. It would be wonderful to see that signature flavor and variety return, as it used to be one of this hotel’s strongest highlights. Thank you once again to everyone at The Blue Water Hotel & Spa for making our stay so memorable. Your dedication and kindness never go unnoticed. I look forward to returning again soon! 💙

AJ Kulatunga

Stayed here for a day trip and was well looked after by the staff who were quite accomodating for all of our needs. The entire property was clean, well maintained and the buffet was delicious. The views are amazing and the entire atmosphere is incredibly relaxing. All staff were super professional and I have to make a special mention of Ms Sandali who went above and beyond to make sure my family's needs were attended to. Congratulations on your team Mr Srimal Perera. Thanks again!

Emily Park

Gorgeous hotel, pool and spa with amazing sea views. The staff were incredible, particularly Prabath who led the water aerobics and yoga. We were the only couple for yoga and we had a 1 hour 20 minute session that really relaxed us and set us up for the day. The food was fantastic and the staff very friendly and approachable. Great gym and spa facilities (spa is very well priced ~£56/hour massage). Our room with a balcony was beautiful, our only issue was the shower leaked during use. Aside from that it was a wonderful stay and I’d thoroughly recommend booking here to enjoy the west coast.

Dewmini Peiris

I recently stayed at Blue Water Hotel and overall had a pleasant experience. The room was comfortable and nicely set up with a lovely view, and it included all the essential amenities which was great. However, the AC system was a bit inconvenient since it had to be switched on and off manually without a remote. The couch and washroom floor could have been a little cleaner, but nothing major. The buffet offered tasty food, though the spread was quite limited compared to expectations. The staff were pleasant and helpful, making the overall stay decent and relaxing.

Quantum Crypto

I’m sure this used to be a wonderful place to stay at some point. The architecture and layout of the hotel are something special, and it’s clear that a lot of thought went into the making of this place. However, our stay was overshadowed by poor attention to basic details from start to finish. When we arrived, our room was not ready, and the staff were rushing to complete it. The room itself had an air conditioner that was so loud it was almost impossible to sleep. We reported it the next morning—it was fixed, but then it leaked for the rest of our three-day stay. We reported this issue twice, and on both occasions were assured that it had been resolved. On the second day, our room wasn’t serviced until 5 p.m. The shower also leaked onto the bathroom floor; we reported this as well but eventually learned to live with it. Additionally, we had a hard time communicating with the staff throughout our stay, as they seemed to struggle with understanding basic English. There were a few really friendly individuals, but unfortunately when there was a problem this was hard to communicate. This place has the making to be something special but we really struggled to fully appreciate all it had to offer, despite the stunning views and beautiful ground floor. I would struggle to consider this hotel alongside other 5 star establishments.