The Sands by Katathani

Silvia Lahka

We had such a great time in Sands with our kids and friends. The room was great for us, the food at breakfast was very tasty and great choice. The staff was very polite. Very close to main road with a lot of restaurants and shops. The beach isn't the best in Thailand, but we spent a lot of time in kids pool area. The best was the room with direct pool access, which we loved. Grounds are huge and well kept.We love this hotel.

Riva Lin

The hotel offers a wide range of facilities and is very family-friendly. However, the room was outdated and not clean enough. The floors and wardrobe showed significant wear and tear. While I expected the room to be basic based on the photos on the website, the outdated condition of the facilities wasn’t apparent. Had I known this in advance, I wouldn’t have chosen this hotel for the price I paid. The cleanliness was disappointing. The floor hadn’t been properly mopped, and walking barefoot didn’t feel clean. There was a stain on the toilet floor throughout our stay. I expected it to be cleaned by housekeeping the next day, but it wasn’t until I requested a full bathroom cleaning. I mainly booked the hotel for the children’s play area for my son, but I regretted it after arriving. The water play facilities were old, and the swimming pool water wasn’t clean. I would have preferred a different five-star hotel with fewer water play features but a better overall environment. In summary, while the service was decent and the hotel has plenty of amenities, the room condition and cleanliness fell far below five-star standards. If quality accommodation is your priority, it’s worth considering other hotels.

Emma Fitzgerald

Wonderful in every way! The staff were attentive and kind. The facilities were perfect. Our room next to the adults pool was divine. We really enjoyed listening to the music every night, and having a cocktail at the bar. Our surprise upgrade was truly appreciated. Thank you for a magical stay.

Scott Crainie

We are just back from a two week stay and it was perfect for what we were looking for. Lovely hotel, great facilities and very welcoming and helpful staff - especially our cleaner Kam who made sure we always had enough bottles of water etc and Jasmine on reception who was kind enough to get us a room extension on our last day to prevent us from sitting about waiting in reception too long in the heat. These little things made the holiday even more special - in fact I was sitting in reception pricing coming back later on in the year!

supanutt s

I've submitted earlier for special request on booking, (For Connecting Room, and Birthday Occasion) There is no response from Hotel at all. Until Checking in at the front desk, I had to remind her for connecting room again and the answer was "there's no connecting room available during my stay period". So i don't think she'd see another special request for Birthday neither. I think the reservation desk should improve the communication skills and get in the details skills when got any booking from customers, you should priority reply at least giving us some reason before check-in date as general Hotel will perform good service for customer.