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Located In: Mexico

The SENS Cancun

Google Logo 4.1 Google reviews (3877)
Best Price From £1019pp
Oct 2025
£1029 pp
All Inclusive
Nov 2025
£1019 pp
All Inclusive
Dec 2025
£1019 pp
All Inclusive
Jan 2026
£1239 pp
All Inclusive
Feb 2026
£1269 pp
All Inclusive
Mar 2026
£1279 pp
All Inclusive
Apr 2026
£1279 pp
All Inclusive
May 2026
£1389 pp
All Inclusive
Jun 2026
£1409 pp
All Inclusive
Jul 2026
£1439 pp
All Inclusive
Aug 2026
£1509 pp
All Inclusive
Sep 2026
£1389 pp
All Inclusive
Oct 2026
£1449 pp
All Inclusive
Nov 2026
£1479 pp
All Inclusive
Mar 2027
£1769 pp
All Inclusive
Apr 2027
£1789 pp
All Inclusive
Up to 67% Off and Free Room Upgrade to a Sens Master Suite *
Overview
Accommodation
Facilities
All-inclusive
Dining
Offer Details
Hotel Reviews
More...
Overview

Overview

Discover relaxation or excitement on the shores of Mexico at The Sens Cancun, a lively all-inclusive resort offering both family fun and moments of pure bliss in adults-only areas. A superb infinity pool overlooking the sea is a great place to...

Discover relaxation or excitement on the shores of Mexico at The Sens Cancun, a lively all-inclusive resort offering both family fun and moments of pure bliss in adults-only areas. A superb infinity pool overlooking the sea is a great place to relax and catch some rays during the day, while shows and entertainment ensure there’s plenty to keep guests happy in the evenings. A children’s club, games arcade and pirates-themed park provide thrills for little ones, while an array of restaurants prepares mouth-watering delicacies from around the world. Stylish and modern accommodation ensures ultimate comfort during your stay and Spa Sensoria is the place to revitalise your body and mind. Guests can also enjoy complimentary access to all restaurants, bars and services at the neighbouring hotel, Grand Oasis Palm.

How far is the nearest beach?

The hotel is located next to a sandy beach with wonderful views of the Caribbean Sea.

Distance from the airport

Cancun International Airport is approximately 23km away from The Sens Cancun.

Pools
Restaurant
Bar
Gym
Beach
Golf
Parking
Spa
Wifi
Kids Club
Adults-Only
For Families
Waterpark
Click to read more
Accommodation
Sens Standard
  • King-size bed or 2 double beds
  • Bathroom amenities
  • Television
  • Wi-Fi
  • Air conditioning
  • Minibar (including water, soft drinks, beer and snacks)
  • Hairdryer
  • Bathrobes and slippers
  • Iron and ironing board
  • Safe

Sens Superior
  • King-size bed or 2 double beds
  • Bathroom amenities
  • Television
  • Wi-Fi
  • Air conditioning
  • Minibar (including water, soft drinks, beer and snacks)
  • Hairdryer
  • Bathrobes and slippers
  • Iron and ironing board
  • Safe

Sian Ka’an Standard (Adults-Only)
  • Sian Ka’an benefits
  • King-size bed
  • Bathroom amenities
  • Television
  • Chromecast
  • Tablet
  • Wi-Fi
  • Air conditioning
  • Minibar (including water, soft drinks, beer and snacks)
  • Coffee maker
  • Hairdryer
  • Bathrobes and slippers
  • Iron and ironing board
  • Safe
  • Turndown service

Sens Junior Suite
  • Bath amenities and towels
  • Iron and Ironing board
  • Safety box
  • Flat screen
  • Air conditioning
  • Hair dryer
  • Espresso coffee maker
  • Pillow menu (upon request)
  • Turn down Service
  • Chromecast
  • Coffee maker
  • Wifi Premium
  • Robes and slippers
  • Tablet: Access to Hotel Services
  • Private check-in & Check-out | Express Checkout
  • Early Check-in and Late Check-out (Subject to Availability)
  • Indoor or outdoor Jacuzzi and plunge pool *available in Sens Master Suite and Sens Junior Suite
  • Minibar: Water, soft drinks, beers, and snacks
  • 1 King size bed

Sian Ka’an Master Suite (Adults-Only)
  • Sian Ka’an benefits
  • King-size bed
  • Jacuzzi or plunge pool inside or on terrace
  • Bathroom amenities
  • Television
  • Chromecast
  • Tablet
  • Wi-Fi
  • Air conditioning
  • Minibar (including water, soft drinks, beer and snacks)
  • Coffee maker
  • Hairdryer
  • Bathrobes and slippers
  • Iron and ironing board
  • Safe
  • Turndown service

Facilities

Facilities

  • Swimming pools
  • Restaurants
  • Bars
  • Water park
  • Beach clubs called The Sens Beach Club & Miramar Beach Club.
  • Adults-only zones (including restaurants, bars and beach clubs)
  • Gym
  • Spa (adults-only)
  • Kids club
    • Pool with waterslides, video games area, handcrafts hall, movies
    • Open daily from 9am - 19:00?
    • Ages 3 to 12 years old?
  • Yucatan Jurassic River
  • Pirata’s Bay Pool & Beach Park (including a zip-line, camping zone, open-air movie theatre, pirate ship tour and lots of games)
  • Beach soccer
  • Dance lessons
  • Zumba
  • Aqua aerobics
  • Yoga
  • Pilates
  • Kayaking
  • Board games
  • Arcade
  • Evening entertainment (including live music, comedy shows, acrobatic shows, magic shows and belly dances)
  • Adults-only entertainment
  • Parking
  • 24-hour reception
  • Currency exchange
  • Laundry service (local charge)
  • Babysitting services (local charge)
  • Pirate ship family tour?
    • Open 4 tours per week? ?
    • Tour duration :90 mins?
    • Reservation required?
    • Subject to availability?
  • Meeting rooms and facilities
  • Wedding and honeymoon services

*Please note that charges may apply to some activities and for the use of some facilities.

All-inclusive

All-inclusive

The Sens Cancun is an all-inclusive hotel. The programme consists of meals and beverages service 24 hours a day, with breakfast, lunch, dinner and snacks served at a wide variety of restaurants and bars. During meals soft drinks, beer, water and wine are usually offered. Locally produced alcoholic and non-alcoholic drinks like water, wine, soft drinks, beer and spirits are usually served throughout the day (except during meal times).

Please note that details, including times and benefits, may be subject to change without notice. Charges may be applied for dining at some restaurants, special dinners and dishes, some beverages, and other amenities. You will be provided with full details of the all-inclusive programme on arrival at the hotel.

Dining

Dining

DOS LUNAS

  • Pizza, pasta, and ice creams
  • Lunch
  • Outdoor seating

EL BUFFET (International)

  • International buffet
  • Breakfast, Lunch, Dinner
  • Indoor and Outdoor seating

EL BUFFET (Mexican)

  • Mexican buffet
  • Breakfast, Lunch, Dinner
  • Indoor and Outdoor seating

SWEET PALM

  • Children buffet
  • Breakfast, Lunch, Dinner
  • Indoor and Outdoor seating

LAS PALMAS

  • International buffet
  • Breakfast, Lunch, Dinner
  • Indoor and Outdoor seating

LOS AGAVES

  • Mexican gourmet
  • Dinner
  • Indoor and Outdoor seating
  • Reservation required

MAKITACO

  • Mexican - Japanese food
  • Lunch, Dinner
  • Indoor and Outdoor seating
  • Reservation required

COCOA

  • Grill & seafood
  • Dinner
  • Indoor and Outdoor seating
  • Reservation required

ISLA MUJERES

  • Sushi & snacks by the pool and beach
  • Lunch
  • Outdoor seating

LATE SNACKS

  • Meals & beverages service 24 h.
Offer Details

Up to 67% Off and Free Room Upgrade to a Sens Master Suite *

Up to 67% Off and Free Room Upgrade to a Sens Master Suite *
*Up to 67% Off & Free Room Upgrade when travelling between 18/09/2025 - 23/12/2026.

Sens Standard to Sens Superior

Sens Jnr Suite to Sens Master Suite

All discounts, offers and upgrades are already applied to the applicable prices, rooms and boards shown, please ensure you select your required room type or board basis at the time of booking. For example, if there is a board upgrade from 'Half Board' to 'Half Board Dine Around' available for your selected dates, please select 'Half Board Dine Around' as your chosen board basis.
**Blackout Dates Apply
Hotel Reviews
Google Logo 4.1 Google reviews (3877)
chris S.
Great Family Stay in Cancun – A Few Bumps, but Worth It! Spent 5 days at the Seams Hotel in Cancun with the familia, and overall it was a good experience. The location is a major plus—just a short walk to the bus stops, which made it super easy to get around without needing a car. The beaches nearby? Absolutely beautiful—clear water, soft sand, postcard-worthy views. The hotel itself was clean and welcoming. Staff were friendly and helpful throughout our stay. The food had decent variety, though I did get some indigestion from a couple of dishes—nothing major, but worth noting if you’ve got a sensitive stomach. Still, the family found something to enjoy at each meal, so no one went hungry. All in all, it was a relaxing and enjoyable stay. Not 5-star luxury, but solid and family-friendly. Would consider staying again, especially for the beach access and convenience.
Adisa V
This was a second time staying at this resort and we enjoyed every second of it! We had a fast- VIP check-in experience. Great and prompt service; staff is friendly and courteous. Beautiful amenities, amazing views, and great room services on daily basis. Many great restaurants to choose from, offering delicious specialties! Our favorite was The White Box, although the coffee place was also delightful. Resort is well kept, and we have seen many improvements since the last time we stayed here seven years ago! Entertainment was ok, Our kids enjoyed a supervised kids club, with many kids activities, and opportunity for parents to relax and enjoy adults-only amenities. The only downside was the beach area; overcrowded and lacks lounges and chairs. Rooms could also use some updates, especially pillows and showers in the bathroom. Overall our stay was amazing!
Karen Beattie
This is not 5* hotel!! More like a 3 star. Room wasn’t clean. Scum marks in bathroom and condensation all over patio doors. Main buffet restaurant was same everyday and meals were only warm and not kept hot. Pool and beach area were ok but sun beds were few and far between. I would not come back to this hotel again. Look elsewhere if you’re thinking of booking.
Melanie Maulini
Disappointed with the Experience – Not Worth the Hype We stayed at The Sens Hotel in Cancun for just one night—thankfully by choice—to get a feel for the place before committing to a longer stay. I’m glad we did, because it fell far short of expectations. To start with the positives: the hotel is very clean. However, that’s where the good experience ends. The food was honestly terrible, especially at the buffet. Bland, poorly prepared, and lacking any real flavor. A simple Alfredo pasta, for instance, tasted more like flour and was extremely watery. The restaurant food from The Sens was a bit better, but the food from the Oasis side was truly disappointing. Their reservation system for dinner was a mess. You’re required to book through an app, but every time we tried, it showed no availability. When we followed staff advice to just show up, we were still turned away—even though there were plenty of empty tables visible. Very frustrating and poorly managed. The beach was another big downside. While it’s nice to have beach access, it’s located right next to the entrance of a marina, so there are boats constantly coming and going. Not only does it make swimming unpleasant, but there was also a noticeable bad smell in the area, which took away from any chance of enjoying the beachfront. If The Sens Hotel is trying to position itself as a top-tier all-inclusive resort, it has a long way to go. The overall atmosphere wasn’t for us, and I wouldn’t recommend it for couples or even a family looking for a relaxing, high-quality vacation.
Manuel Toledo
My stay at Hotel Sens was a complete disappointment, especially for families with children. Despite being advertised as family-friendly, the hotel was overcrowded, with a packed pool that was unusable. By 5 PM, intoxicated guests created an unsafe, party-like atmosphere—hardly suitable for kids. The all-inclusive dining was a nightmare: long queues, no available restaurant reservations, and we were forced to pay 1800 pesos for a seafood grill just to eat. The rooms were unclean, with sticky beds, adding to the discomfort. We left after one night. This hotel does not deliver on its promises, and I strongly advise families to look elsewhere. Management needs to address these issues and stop misleading guests about the family-friendly experience.
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BEST PRICE FROM Flight & Hotel
£1019pp
Oct 2025
£1029pp
All Inclusive
Nov 2025
£1019pp
All Inclusive
Dec 2025
£1019pp
All Inclusive
Jan 2026
£1239pp
All Inclusive
Feb 2026
£1269pp
All Inclusive
Mar 2026
£1279pp
All Inclusive
Apr 2026
£1279pp
All Inclusive
May 2026
£1389pp
All Inclusive
Jun 2026
£1409pp
All Inclusive
Jul 2026
£1439pp
All Inclusive
Aug 2026
£1509pp
All Inclusive
Sep 2026
£1389pp
All Inclusive
Oct 2026
£1449pp
All Inclusive
Nov 2026
£1479pp
All Inclusive
Mar 2027
£1769pp
All Inclusive
Apr 2027
£1789pp
All Inclusive

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