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Located In: Mexico

The SENS Cancun

Google Logo 4.1 Google reviews (3908)
Best Price From £1099pp
Jan 2026
£1099 pp
All Inclusive
Feb 2026
£1259 pp
All Inclusive
Mar 2026
£1289 pp
All Inclusive
Apr 2026
£1259 pp
All Inclusive
May 2026
£1259 pp
All Inclusive
Jun 2026
£1329 pp
All Inclusive
Jul 2026
£1329 pp
All Inclusive
Aug 2026
£1329 pp
All Inclusive
Sep 2026
£1259 pp
All Inclusive
Oct 2026
£1249 pp
All Inclusive
Nov 2026
£1249 pp
All Inclusive
Dec 2026
£1269 pp
All Inclusive
Free Room Upgrade to a Sens Master Suite *
Overview
Accommodation
Facilities
All-inclusive
Dining
Offer Details
Hotel Reviews
More...
Overview

Overview

Discover relaxation or excitement on the shores of Mexico at The Sens Cancun, a lively all-inclusive resort offering both family fun and moments of pure bliss in adults-only areas. A superb infinity pool overlooking the sea is a great place to...

Discover relaxation or excitement on the shores of Mexico at The Sens Cancun, a lively all-inclusive resort offering both family fun and moments of pure bliss in adults-only areas. A superb infinity pool overlooking the sea is a great place to relax and catch some rays during the day, while shows and entertainment ensure there’s plenty to keep guests happy in the evenings. A children’s club, games arcade and pirates-themed park provide thrills for little ones, while an array of restaurants prepares mouth-watering delicacies from around the world. Stylish and modern accommodation ensures ultimate comfort during your stay and Spa Sensoria is the place to revitalise your body and mind. Guests can also enjoy complimentary access to all restaurants, bars and services at the neighbouring hotel, Grand Oasis Palm.

How far is the nearest beach?

The hotel is located next to a sandy beach with wonderful views of the Caribbean Sea.

Distance from the airport

Cancun International Airport is approximately 23km away from The Sens Cancun.

Pools
Restaurant
Bar
Gym
Beach
Golf
Parking
Spa
Wifi
Kids Club
Adults-Only
For Families
Waterpark
Click to read more
Accommodation
Sens Standard
  • King-size bed or 2 double beds
  • Bathroom amenities
  • Television
  • Wi-Fi
  • Air conditioning
  • Minibar (including water, soft drinks, beer and snacks)
  • Hairdryer
  • Bathrobes and slippers
  • Iron and ironing board
  • Safe

Sens Superior
  • King-size bed or 2 double beds
  • Bathroom amenities
  • Television
  • Wi-Fi
  • Air conditioning
  • Minibar (including water, soft drinks, beer and snacks)
  • Hairdryer
  • Bathrobes and slippers
  • Iron and ironing board
  • Safe

Sian Ka’an Standard (Adults-Only)
  • Sian Ka’an benefits
  • King-size bed
  • Bathroom amenities
  • Television
  • Chromecast
  • Tablet
  • Wi-Fi
  • Air conditioning
  • Minibar (including water, soft drinks, beer and snacks)
  • Coffee maker
  • Hairdryer
  • Bathrobes and slippers
  • Iron and ironing board
  • Safe
  • Turndown service

Sens Junior Suite
  • Bath amenities and towels
  • Iron and Ironing board
  • Safety box
  • Flat screen
  • Air conditioning
  • Hair dryer
  • Espresso coffee maker
  • Pillow menu (upon request)
  • Turn down Service
  • Chromecast
  • Coffee maker
  • Wifi Premium
  • Robes and slippers
  • Tablet: Access to Hotel Services
  • Private check-in & Check-out | Express Checkout
  • Early Check-in and Late Check-out (Subject to Availability)
  • Indoor or outdoor Jacuzzi and plunge pool *available in Sens Master Suite and Sens Junior Suite
  • Minibar: Water, soft drinks, beers, and snacks
  • 1 King size bed

Sian Ka’an Master Suite (Adults-Only)
  • Sian Ka’an benefits
  • King-size bed
  • Jacuzzi or plunge pool inside or on terrace
  • Bathroom amenities
  • Television
  • Chromecast
  • Tablet
  • Wi-Fi
  • Air conditioning
  • Minibar (including water, soft drinks, beer and snacks)
  • Coffee maker
  • Hairdryer
  • Bathrobes and slippers
  • Iron and ironing board
  • Safe
  • Turndown service

Facilities

Facilities

  • Swimming pools
  • Restaurants
  • Bars
  • Water park
  • Beach clubs called The Sens Beach Club & Miramar Beach Club.
  • Adults-only zones (including restaurants, bars and beach clubs)
  • Gym
  • Spa (adults-only)
  • Kids club
    • Pool with waterslides, video games area, handcrafts hall, movies
    • Open daily from 9am - 19:00?
    • Ages 3 to 12 years old?
  • Yucatan Jurassic River
  • Pirata’s Bay Pool & Beach Park (including a zip-line, camping zone, open-air movie theatre, pirate ship tour and lots of games)
  • Beach soccer
  • Dance lessons
  • Zumba
  • Aqua aerobics
  • Yoga
  • Pilates
  • Kayaking
  • Board games
  • Arcade
  • Evening entertainment (including live music, comedy shows, acrobatic shows, magic shows and belly dances)
  • Adults-only entertainment
  • Parking
  • 24-hour reception
  • Currency exchange
  • Laundry service (local charge)
  • Babysitting services (local charge)
  • Pirate ship family tour?
    • Open 4 tours per week? ?
    • Tour duration :90 mins?
    • Reservation required?
    • Subject to availability?
  • Meeting rooms and facilities
  • Wedding and honeymoon services

*Please note that charges may apply to some activities and for the use of some facilities.

All-inclusive

All-inclusive

The Sens Cancun is an all-inclusive hotel. The programme consists of meals and beverages service 24 hours a day, with breakfast, lunch, dinner and snacks served at a wide variety of restaurants and bars. During meals soft drinks, beer, water and wine are usually offered. Locally produced alcoholic and non-alcoholic drinks like water, wine, soft drinks, beer and spirits are usually served throughout the day (except during meal times).

Please note that details, including times and benefits, may be subject to change without notice. Charges may be applied for dining at some restaurants, special dinners and dishes, some beverages, and other amenities. You will be provided with full details of the all-inclusive programme on arrival at the hotel.

Dining

Dining

DOS LUNAS

  • Pizza, pasta, and ice creams
  • Lunch
  • Outdoor seating

EL BUFFET (International)

  • International buffet
  • Breakfast, Lunch, Dinner
  • Indoor and Outdoor seating

EL BUFFET (Mexican)

  • Mexican buffet
  • Breakfast, Lunch, Dinner
  • Indoor and Outdoor seating

SWEET PALM

  • Children buffet
  • Breakfast, Lunch, Dinner
  • Indoor and Outdoor seating

LAS PALMAS

  • International buffet
  • Breakfast, Lunch, Dinner
  • Indoor and Outdoor seating

LOS AGAVES

  • Mexican gourmet
  • Dinner
  • Indoor and Outdoor seating
  • Reservation required

MAKITACO

  • Mexican - Japanese food
  • Lunch, Dinner
  • Indoor and Outdoor seating
  • Reservation required

COCOA

  • Grill & seafood
  • Dinner
  • Indoor and Outdoor seating
  • Reservation required

ISLA MUJERES

  • Sushi & snacks by the pool and beach
  • Lunch
  • Outdoor seating

LATE SNACKS

  • Meals & beverages service 24 h.
Offer Details

Free Room Upgrade to a Sens Master Suite *

Free Room Upgrade to a Sens Master Suite *
*Room Upgrade between dates: 03/12/2025 - 25/12/2026

Sens Standard -> Sens Superior

Sens Junior Suite -> Sens Master Suite

All discounts, offers and upgrades are already applied to the applicable prices, rooms and boards shown, please ensure you select your required room type or board basis at the time of booking. For example, if there is a board upgrade from 'Half Board' to 'Half Board Dine Around' available for your selected dates, please select 'Half Board Dine Around' as your chosen board basis.
**Blackout Dates Apply
Hotel Reviews
Google Logo 4.1 Google reviews (3908)
Jennifer Reagan
⭐ Detailed Resort Review We were really looking forward to this trip after seeing the resort advertised and rated as a 5-star property, but unfortunately, our experience didn’t quite match the expectations. Check-in/Wristband Issue: Right from the start, we were given the wrong color wristbands. It seems like a small thing, but it ended up causing confusion and made it clear that communication and organization were going to be a challenge throughout the stay. Beach & Resort Grounds: The beach was never fully cleaned the entire time we were there. There was one single staff member doing his best, but it’s a huge stretch of shoreline and impossible for one person to maintain. The seaweed and debris just kept piling up day after day, which made it hard to enjoy the beach. Dining & Reservations: Their reservation system was completely down, so every night was a gamble trying to get dinner. We waited in long lines just to be told that they couldn’t accommodate everyone. Even the buffet reached capacity, so despite being all-inclusive, sometimes getting a meal wasn’t guaranteed. This became one of the most frustrating parts of the trip. Room Quality: Our room was definitely in need of an update. Several fixtures were rusted or falling apart, and the overall condition didn’t reflect a resort that claims a 5-star rating. We still made the most of it, but it lacked the comfort and polish we expected. Bars & Weather Limitations: The staff at the bars and restaurants were truly the highlight — kind, hard-working, and trying to keep morale up despite the system issues. However, if it rains, the only indoor bar option is the sports bar, which quickly turns into a packed space full of kids and guests trying to escape the weather. There just aren’t enough indoor areas for people to go. ⭐ Overall Rating: 3.5 — maybe a low 4 ⭐ We don’t want to discourage travel, but want future guests to be aware of the disconnect between the advertised 5-star level and the current reality. The staff really does the best they can, but the resort needs more support, better maintenance, and improved systems to offer the experience they’re promising. Would we return? At this point, probably not. But with the right improvements, it has the potential to be a wonderful vacation spot.
Lilyana Nunez
WARNING DO NOT EVER GO TO THIS PLACE. We just got back from staying at the Sens/grand oasis and we are EXTREMELY upset and will never step foot in that place EVER AGAIN. What we thought were mosquito bites ended up being a scabies issue….after landing home, my mother and I became very itchy and started having skin flareups/ red bumps all over…. We went to the doctors and were told this was SCABIES from MITES. The only place we slept on that entire week was at the sens resort. I am disgusted and extremely pissed off. On top of coming home with SCABIES, we also just had a terrible time. Extremely long lines out the doors with over an hour and a half wait for ANY place to eat there. The front lobby staff were not accommodating at all. The beach was not in special, we went to visit another resort for the day and it was a completely different beach and so much more beautiful on the same strip these people were. Overall, this was an unforgettable experience and not in the best way at all. Please avoid this place and please listen to the reviews, I genuinely tried giving it a chance but never again
Mona Langlois
The Sens was a beautiful hotel. The large pool does not have chairs, but it is right next to the beach, so lots of chairs there. Many restaurants to choose from, presentation was beautiful. Food itself a 4 star. Buffet was not great. Small, not enough choices. Good for breakfast. The highlight of our trip was the service we received from our Concierge Hugo Buenrostro. We ended up being ill and I fractured my foot. Hugo helped us out, was kind and went beyond the call of duty! The staff in general were very kind. If you’re going to the Sens or anywhere in Mexico do not use Sunwing! No service once your in Mexico, ML
abigail capstick
The hotel looked lovely in the lobby but we were ambushed by reps selling timeshares and covering the timeshare under the pretense of a free gift for my birthday to get us to the sales presentation we were hounded by the reps the whole time we were there. The hotel was advertised as 5 stars but this was definitely not the case air con not working, tiles missing of the bathrooms, decor was dated and rundown, no towels in the room and no replacements when they were asked for. Queues for every restaurant at least an hour each time we ate. Food was average and disappointing in most of the restaurants. Fully inclusive but with a lot of catches we would not stay at The Sens again. The beach was clean and well maintained but was full of sales people all the time selling their wares. Loads of building work all day and late into the evenings everyday of our stay. Disappointing is how I would describe the hotel and it's services a shame really as Cancun as a destination is beautiful.
Joanna Zasada
We had a very pleasant stay at this hotel. The food was excellent with plenty of variety every day, and our room was cleaned daily, which we really appreciated. The staff were always friendly and helpful, creating a welcoming atmosphere. The beach nearby was absolutely beautiful, and we also had access to the hotel next door, which was a nice bonus. The only downsides were that the hotel could use some renovation, and there wasn’t much evening entertainment by the pool. Apart from that, everything was great, and we really enjoyed our stay!
More...

BEST PRICE FROM Flight & Hotel
£1099pp
Jan 2026
£1099pp
All Inclusive
Feb 2026
£1259pp
All Inclusive
Mar 2026
£1289pp
All Inclusive
Apr 2026
£1259pp
All Inclusive
May 2026
£1259pp
All Inclusive
Jun 2026
£1329pp
All Inclusive
Jul 2026
£1329pp
All Inclusive
Aug 2026
£1329pp
All Inclusive
Sep 2026
£1259pp
All Inclusive
Oct 2026
£1249pp
All Inclusive
Nov 2026
£1249pp
All Inclusive
Dec 2026
£1269pp
All Inclusive

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