Universal's Aventura Hotel

Brittney Moseby Photography

My husband & I were very pleased with this hotel. It was modern & sleek & offered a variety of food options during our stay. We took their shuttle to Universal which saved us money on parking. The room was very clean & seemed new! Staff treated us wonderfully & felt like friends. Overall a wonderful experience.

Rebecca Ortiz

Nice enough experience at this Universal Hotel. Proximity to Universal parks is great. Garage parking is great and accessible from the inside of the hotel. Rooms were clean enough and plenty of storage space, but no real sitting area besides a desk space and chairs, but the regular rooms are not advertised as suites, so that should be expected. We had the kids suite with connecting queen room and it was plenty of space for our family of 6, 2 adults and 4 kids ages 3-14. This resort does not have an actual arcade, but some games out by the pool area and there’s no planned activities for kids like in other resorts, so something to keep in mind if traveling with younger kids. We don’t typically care for these offerings, but again, just an FYI. Most of the staff was nice. No one was rude necessarily, but some just seemed as if they’d rather be elsewhere. Starbucks was usually very busy, but staff works fast and all my orders were correct and taste was good. Overall rated my stay 8/10. One last note: I wish the Universal Hotels offered free or discounted parking at the parks. Traveling with younger kids and a stroller, it’s much easier to drive our own car than use the bus or boat taxi options and we had to pay the $32 parking every day we went to the parks.

Ken DePeal

Nice proximity to Universal Studios. Rooms are clean, but walls are super thin — heard conversations of other guests in rooms above, below, and beside us. Quiet time after 10pm is not monitored or enforced, which sucks when you’re exhausted from a full day at the parks and want some good sleep. Starbucks in the lobby was nice, the room fridge never got cold, and hot food options in the lobby are above average. We took the walkway from Aventura (Garden Walk) almost every day (about a mile walk, and very relaxing, nicely landscaped pathway), but there’s also the shuttle service which is really nice. Didn’t know we had boat access until another guest told us about it on Day 3 (walk over to Sapphire Falls through their lobby and out to the back of that property to get on the ferry). Also, this property doesn’t offer the Express Pass (well, check that — if they do, we’re still not aware of it and it was never discussed or offered to us). Aventura was okay, but I would prefer to explore other Universal properties in the future.

Alisha Butler

We LOVED our stay here. Family of four including a 6 & 8 year old. It was perfect. The walking path was an excellent way to get to the parks each day. Starbucks was downstairs! Robots came to deliver items needed at the room quickly and efficiently. The service from the front desk to check in, getting my park tickets, checking in during the week through text, and a simple check out was all outstanding. Highly recommend!

Caleb

Everything was great. The bathroom door wasn't working right when I checked in, very late at night. I messaged the front desk and they fixed it in the morning while I was out. Front desk was very helpful, even at 2am when I checked in. The shuttle to the parks was great. There isn't a water taxi here but the bus is just fine. The only real complaint would be the lights and TV. Everything is done from a tablet. No remote or light switches. It's cool on the tablet for a day but I'd rather have a regular light.