YOTEL New York

Elena Sopotean

I recently stayed at this hotel, which is rated four stars, but I would honestly give it no more than two. My experience was far from satisfactory, and I was quite disappointed with several aspects. Firstly, the cleanliness of the room left much to be desired. It felt like corners had been cut, and the housekeeping could use significant improvement. Additionally, the furniture throughout the hotel is quite outdated, giving the place a neglected and worn-out appearance. In the bathroom, I encountered broken fixtures, and the sink was not replaced, which was quite frustrating. To make matters worse, the bathroom door did not close completely, which made for an uncomfortable experience. Lastly, the overall space of the room was extremely small, making it difficult to move around comfortably. I had expected a more spacious environment for a hotel of this rating. Overall, I was very disappointed with my stay and would not recommend this hotel to others looking for a comfortable and clean experience.

chasity

I absolutely love staying at YOTEL. I have stayed there twice now and this’ll probably be my designated spot. It’s based in an area where it’s comfortable and it is not too far from Times Square. But, rooms I’ve had have had terrific views. I love the gentlemen who assist when checking out and securing your luggage prior to leaving for the airport that way you can still go out and enjoy your time after checkout. They are very friendly and they order your car and schedule within a timely manner. The lady in the front was also very helpful when I was having maintenance issues, she didn’t hesitate to get some help. When maintenance showed up he was very informative and fixed ALL of our minor issues very efficiently. Not everything goes perfect 100% of the time but we communicated our concerns kindly and they took initiative and had everything taken care of which goes a very long way. Before reading the reviews give it a shot before you knock it! I loved the stay both times.

Sachenka Blacke

The hotel was very clean and fairly new interior. The room was compact but very efficient with an expanding bed button so we could always make more room. We also had a fantastic view of the city! The staff was always wonderful anytime we needed help with directions, room cleanings, or whatever it was; we always received amazing service. There’s an amazing rooftop bar/indoor bar & restaurant that has great drinks and yummy food. There was always different entertainment events happening at the hotel too in the Green Room and even brunch events sometimes. It was so convenient to have all of that at the hotel in case we wanted to stay in. The hotel location was pretty decent, it was a 10 min walk to the subway or Times Square, which wasn’t too bad. We look forward to staying here again!

ines dessardo

This is one of the most beautiful hotels I have stayed in. We took the Corner Queen room, the view is breathtaking. The room is extremely clean, sheets and towels are changed every day and the staff is very friendly. Simply perfect! Thank you for making our first visit to New York even more enjoyable.

Megan Finlay

Hotel is just a short walk from Times Square. Very clean and compact but definitely a lot of visible wear & tear and could do with an upgrade. There is no privacy in the room whatsoever alongside being very small and cramped. The bed on a plus size was super comfy. The lobby area of the hotel wasn’t very friendly / welcoming and the service in the restaurant on the 4th floor was very slow with no atmosphere. Wouldn’t stay here again unless it was upgraded.