YOTEL New York

Michael Hynes

My first time staying at a Yotel and it was very good. The hotel is extremely well-run by an excellent staff - from front desk to security to housekeeping. The hotel staff was very helpful in accommodating some particular and peculiar needs that I had. The room was comfortable, efficient, clean, and (apparently) environmentally friendly. The shower was really nice. I slept very well. The location is excellent and the elevators are the fastest I've ever been on. All in all, it was a very pleasant experience and I will definitely stay here again, and will also look for them in other locations.

Constance Marfoglio

I stayed here for one night, the night before the NYC Marathon, it was a very convenient location for my 7:30am ferry out of pier 79. I really just needed a comfortable place to sleep for one night and it served its purpose. The room was clean and the bed was comfortable, but there was no mini fridge in the room. The bathroom didn’t offer much privacy as there was only a sliding glass door separating the toilet from the rest of the bathroom/ sink, which is not a dealbreaker for me but may be for some. From what I see now prices are more toward the $200/$300 per night mark, but I paid over $700 for one night given it was marathon weekend and halloween weekend. As others have said the room is small, but if you just need somewhere to sleep and aren’t spending much time in your room it doesn’t make too much of a difference

Carlos Fernández Sánchez

The only good thing about this hotel is the location. Other than that, here’s a quick list: The staff, despite having signs everywhere saying guests must treat them respectfully, act as if you owe them something. Don't waste you time if you have any complain, even if they said that you need to send an email to their relationship manager. He will gosht you (and your travel agent) I was located in a first stage at room 2416 an second stage at 1533. The elevators are like “The Hunger Games” — you have to fight to get one, if you’re lucky. The rooms are incredibly small and claustrophobic. The hallways constantly smell of marijuana. But if you dare to light a cigarette or smoke near the entrance, you’ll be treated like a criminal. Breakfast is the same every single day — no variety at all. Check-in before 3 p.m.? Forget it. And if you want to leave your luggage, it’s $3 per bag. The noise levels are unbearable. In short, I would not recommend this place at all. It perfectly represents the decline of what used to be good service and hospitality

Jocelyn Rodriguez

I’m finally retiring YOTEL from my rotation. For context I’m born and raised in NYC and as an adult have moved away. Whenever I come home for a QUICK concert, show or event trip- its always easier to stay in a hotel that I have some privacy for my partner and I and can come and go without disturbing my family’s day to day. For years, YOTEL has been a great landing spot- conveniently located on 10th- a short walk to any train I may have needed and while that’s still true the quality of this hotel has gone downhill fast. I used to love it for its cleanliness but the upkeep of the hotel paired with poor quality service makes it such a dump these days. While everyone in the hotel is kind of just seems like the overall vibe is to do the bare minimum. I booked a last minute trip to see my sister and go to a concert- YOTEL was available and I was happy to book. Upon entering our room I almost wanted to immediately check out and find another spot to stay. Our bed looked like some had already sat on it, the sinks were stained, there was mold in the shower and the room was just overall beat up. On our second morning the fire alarm went off for about 25 minutes with no communication. We called to the front desk and they just said not to worry. After the alarm stopped, about 10 minutes of peace it came back on and continued for another 10 minutes. After a night out, our plans for a slow morning and sleeping in was ruined. While I’m sure this was possibly a one off it seemed important to mention. I am genuinely sad to leave this review- YOTEL has been a great choice for location, cleanliness and price for years but has since dropped down to a 2 star at best hotel and I will not be returning.

Anna Townsend

Yotel has a very cool vibe, with a lobby full of people constantly coming & going, laid-back house music beats played 24/7 in the common areas, a pleasant smell pumped throughout the hotel, and of course the futuristic Yobot arm visible through a huge window storing and retrieving luggage for the guests. The lobby is manned by 2 or 3 members of staff who double up as concierge and security. They do a fantastic job, greeting everyone who arrives and leaves. Ahmed was particularly helpful, warm and friendly - a credit to the hotel. Onto the rooms - they once were very modern and clean but are now showing signs of wear which sadly detracts from the overall aesthetic. E.g. our sink was full of black stained cracks, our bed was fixed in place without any adjustable functionality as advertised, there was stains and marks on furniture that no amount of cleaning can remove. In short the hotel is definitely due a refurbishment and it can't come too soon. On the other hand it was clean, we had a fridge, the lights & TV and wifi all worked, bed was comfy, shower was powerful and view was wonderful. You'd be hard pushed to find a more reasonable hotel in Times Square and the overall experience was a good one and we would return.