YOTEL New York

Ryan Robins

Location is great , 10 minute walk from time square and subway stations. Staff were very helpful when needed. Self check in was efficient and the rooms are very modern. Was comforting knowing we had a well kept room with a great view to come back to after a long day of exploring. Only thing wrong was the radiator for drying your towels didn’t work but that was a minor issue as they did give us fresh towels everyday ! House keeping came everyday we went out which was also great. Overall great experience staying here and glad we chose too.

Michael Hynes

My first time staying at a Yotel and it was very good. The hotel is extremely well-run by an excellent staff - from front desk to security to housekeeping. The hotel staff was very helpful in accommodating some particular and peculiar needs that I had. The room was comfortable, efficient, clean, and (apparently) environmentally friendly. The shower was really nice. I slept very well. The location is excellent and the elevators are the fastest I've ever been on. All in all, it was a very pleasant experience and I will definitely stay here again, and will also look for them in other locations.

Jess Romero

Stayed here for 3 nights over Christmas. Had king bed with sleeper couch. Positives: the shower- water pressure and shower head were fabulous! The king bed was so, so dang comfortable! The room size was great. The location was convenient to get to Times Square, Broadway, Bryant Park, etc. Negatives: the lack of privacy for the bathroom/shower. It was a clear glass door and white curtain. No fridge or microwave. Watch out for homeless or scammers pretending they are staying at the hotel, but then try to follow you to your room. My husband caught on to this and let a hotel worker know and they kicked the guy out. But...I think this is NOT isolated to this hotel. Overall, for the price and location, you can't beat this place. If you are picky about the wood trim and paint and things being perfect, this is not place for you. But if you are visiting and pretty much only in the room for sleeping and showering, this place is great!

Christopher Charles

The good: I feel that the lobby staff/restaurant staff/cleaning staff are really trying their best. I felt well taken care of. I feel bad leaving this review because it does not reflect the staff at all. I also felt that the overpriced breakfast buffet was at least convenient. Now the bad: The building is overall quite cramp and very run down compared to similarly priced hotels. Would not recommend unless they go through a major renovation. I wish I could leave 100 more 1 star reviews to dilute the surprisingly high rating. Rooms are small and run down. In true need of a full renovation. Many of the amenities are non functioning. The rooms remind me of a dilapidated hospital room. I heard there was a honeymoon suite. Anyone looking to this place for their honeymoon.. please avoid. Again, kudos to the staff. You are great.

Erin Corey

At first, I tried to use the self checkout. After charging me nearly $300, it said it was unable to check me in. I should've guessed the self check-in was a bust considering nobody was using it, but they boasted about the ability to check yourself in so we decided to try it out. I, then, proceeded to the front desk to ask for help with checking in and explained that I was already charged $290. The man at the front desk laughed to himself and said that the hotel tried to charge my card, but it was declined. Seeing as though my boyfriend and I were on one of our first trips together, for which we saved up for, I found it extremely rude that the man helping us found it funny that my account was declined. I proceeded to show him the near $300 charge that was made to my account from YOTEL New York, and all he did was charge me (again) for the full amount of the room ($485). While we were happy with the close commute to Times Square at under $500 a night, we are a young couple and being charged an extra $300 that we weren't expecting while in NYC made our trip very difficult. Rather than having plenty of money to do all the things we wanted (which we saved up for), we were now short $300 during the city's busiest time of year. The room was okay, kind of dirty, although the windows and view were beautiful. The man at the front desk laughing at us for being short money (which we were only because we were charged an extra $300 that apparently never showed up on my booking) completely turned me off to the hotel altogether. Knowing what we do now, we can definitely find a cleaner and better room at another hotel for the same price, without being laughed at for being charged 1.5 times what the room's rate actually was.