John Brodt
Great experience and awesome stay. Rooms are big with king size bed, sofas and balcony. A/C is super potent! Breakfast is great with plenty of options both Asian and western. They have 3 pools with lots of chairs and one pool bar. It’s a great place to relax after a busy day at the beach. The location is perfect just minutes from the beach and plenty of shopping and dining options. I highly recommend.
Jason Taylor
Love staying here. This was our third time. Great location with the proximity to Karon Beach and the main street. Restaurant and staff cant be faulted. Rooms could do with a bit of a spruce up though. Coat of paint and new bathrooms wouldn't hurt. No real complaints due to the price point though.
Fredrik Nilsson
Excellent choice for a two week stay.
Clean and modern rooms.
Good AC, safety box and fridge in the room.
Excellent WiFi and TV.
Very good facilities. Several pools with good sun beds. Gym was actually more than adequate.
Restaurant is a bit crowded for breakfast but the staff is friendly and very quick to fill up the buffet.
Only drawback is that the staff doesn’t really enforce rules around the pool.
It’s very annoying with people smoking weed around the pool.
Also this hotel is mainly Russians (although the seems to have realized that the entire world hates them so they actually keep a low profile).
Thorsten Boehmer
First time at BW ocean resort phuket. Very friendly stuff,good service. The Rooms are all the time clean and the Room service is good. All the room's are big enough and some room's have very nice view to the Karon beach and the pool from Hotel.
Ivan Naidoo
This has been our second stay at BW Karon, even more exceptional and eventful than the previous visit.
ALL the staff are kind, friendly, respectful and helpful, I will name a few staff members who stood out because we interacted often.
Top of the list, Ms Tan, exceptional, the heart of BW Karon.
Mr Maung, Ms Kwan, Ms Ae, Ing, Robert, Efren, Mr Korn, Honey.
On arrival, tired and worse for wear around 10 am on Monday, 30 April 2024, we were welcomed by Ms Tan and Ing. Ms Tan firstly offered us a complementary breakfast thereafter allowed us an early check-in. Neither the breakfast nor the early check-in was expected. Thank you, Ms Tan, May God Bless you.
Our room was well air-conditioned, very neat and tidy which included a fridge. It impeccably cleaned daily, by Honey.
The breakfast "process" was exceptional, Mr Maung, Ms Kwan, Ms Ae, Robert, Efren are constantly "in your face". Coffee, clearing, cleaning, mopping, re-setting tables. Real professionalism.
Our luggage was wrapped by Mr Korn and kept in the foyer for our 06 pm pick up on Wednesday, 08 May 2024.
At time of departure our luggage was not there. We were in a total state of panic.
Once again, Ms Tan and her assistant took charge and determined after viewing video footage that another transporter had uploaded our bags. Long story short, Discussions between Ms Tan, our taxi driver Mr Shamnar (Discova) and the other transporter, our luggage was retrieved by a very helpful, Mr Shamnar.
And, Apologies, in all the confusion, I brought your key card for room 1102 to South Africa.
Should opportunity allow, we will definitely be back to Best Western Phuket Ocean Resort (Karon).
Kind regards,
Ivan Naidoo