Four Seasons Resort Dubai at Jumeirah Beach

SidReviews

I used the Dana Ballroom at Four Seasons. The staff are super friendly and very quick with the service. Very well mannered and will help you with all requests. The location is amazing. The close proximity to the beach and the famous restaurants make it a must visit place.

Rashed ALROOMI

I would like to extend my sincere appreciation for the outstanding hospitality and impeccable service during my recent stay from 17-June-2024 until 22-June-2024 at your remarkable hotel. From the moment I stepped through the doors, I was greeted with warmth and professionalism, which truly made my experience memorable. The attention to detail, genuine care, and positive attitude of your staff exceeded my expectations. Whether it was the concierge who recommended best upscale fine dining restaurants in the city or the housekeeping team that ensured my room was always pristine, each interaction left a lasting impression. I am proud to say that I consistently choose Four Seasons Hotels & Resorts whenever I travel to any country. Your commitment to excellence and personalized service sets you apart, and it's the reason I keep coming back. Please convey my heartfelt thanks to everyone who contributed to making my stay exceptional. I look forward to my next visit and the privilege of experiencing your unparalleled hospitality once again. Warm regards,

Dee

The hotel truly inspires admiration and incredible feelings. Everything is done in a magnificent style, with simply stunning beauty. I want to highlight the service, as it is indeed at the highest level, as it should be. They notice every detail. For example, if you wear glasses, after cleaning the next day, they will place a specially designed microfiber cloth under your glasses in their own design. Everything is always in its place, just as it should be. The order is incredible. The food is delicious and very impressive. There’s an excellent assortment and a wide variety to choose from. The only downside is that the fruits could be better, but what can you expect from a desert? For this place, where you are essentially in a desert, what they offer is already quite good. The pools, gym, everything is magnificent and in top condition. There are no complaints whatsoever. Does the hotel live up to its stars? The answer is, of course, it does. They always strive to help you and do everything in the best possible way. Even if you need something, they will try to find the most effective solutions for you. I am grateful to the entire service team, to all the staff for such excellent service, where you can truly feel like royalty—in the best sense of the word.

Muhammad Fasi Khalid

I recently had my wedding in Four Seasons, Rania was very helpful with everything and provided me with the most value added things in the menu, with the hotel suite to being very responsive and accommodating a lot of things during the menu tasting they provide quality services. However on the day of the event Mahmoud who was in charge of taking care of everything made the experience even better and helped a lot with every possible situations…., if you are planning to have your wedding in Dubai you should consider four seasons.

Sachi Shewakramani

So post my lunch today we were waiting for my driver to arrive and since I was all dressed up I would have liked to get some nice photos so whilst waiting for the car in the lobby, we decided to take some photos on the staircase, and so we did, and I noticed an older man kept starring and starring, whilst taking pictures a guy kept trying to speak to me asking for my snap chat and the older guy staring and hovering around me which I realized was apparently a security guard or head as he claimed to be which I found out later. The so called security head who apparently had nothing better to do in the day but stand just by the staircase staring the whole time we were taking the pictures ( and yes we did take more than a few only to realize they were all dark because of the sun reflection) I told my friend let’s take it on the other side the security decided to come and speak to us and say “ hi I was trying to be nice and friendly and allowed you to take a lot of pictures but this is against our hotel policy to use an iPhone to take pictures” this is the first time I have heard anything like this in Dubai ever. He told me if you want to take more than 2 pictures at our property you need to take permission from our pr team. I told him ok, how do I do that? Just because I knew he was being cheeky as he started his conversation by telling me he’s trying to be nice and friendly and I told him there’s no need to be nice and friendly we are not having some kind of party here to be nice and friendly I don’t need your friendliness. He was trying to get back by saying more than 2 pictures is no longer photos for personal use! 😂😂😂😂 so make sure ladies apparently your not allowed to use your own iPhone at four seasons jumeirah only apparently because I have taken so many pictures whilst my stay at the difc one. I decided to not let this man get away with it. And to teach him we don’t need his “help and friendly” behavior I told him take me to whoever apparently he needs me to get permission from to use my Own iPhone for pics. He takes me to a girl at the concierge and she herself said what their is no such policy iPhones are allowed to take only no camera and clearly I didn’t even have a camera! She called Tomas the front office manager who seemed so confused himself. He said did you take a picture of anyone else or with anyone in the background and we mentioned there was no one there! He had absolutely no stand and just said I don’t know what to say but that guy is the head of security so if he has an issue I don’t know how to check with the pr. So the girl from concierge was about to call their so Called pr and said she’s so confused why is he doing this and then the security guard says oh I already called them I checked with everyone they can not take more than 2-3 photos as then it’s no longer personal use. Well if that’s your so called policy so be it. Then why did you stand there starting at me taking my photos for so long and decide to come and tell me you were just trying to be nice and friendly? Where did your policy go then? 😂😂😂 so if security head is nice and friendly policy changes and hotel guest privacy is nothing for those minutes but when security head sees we are not giving him face he remember policy of not taking more than 2 photos 😂😂😂you know these kid of staff when they just feel they have been told off for the same what he called “‘nice and friendly” behavior feel they need to impose something just to show they can actually do something and anything at all to show they are working because he has nothing better to do 😂😂 love how the policy changes on his mood. He let us take all the photos because he was being nice and friendly and when my friend and I were taking pics there was a guy constantly asking for My Snapchat but as security he obviously just stood there staring and watching and then decided to come speak and say oh I let you take the photos as I’m nice and friendly but not more because my hotel has a policy as he saw we didn’t give him face his mood and policy changed!