Me Dubai

Shoaib Hasnat

I recently had a wonderful stay at ME Dubai in Dubai. The hotel's facilities were top-notch, and the staff's service exceeded my expectations. I would like to specifically mention Suleman from security, who was always vigilant and made us feel safe throughout our stay. At the front desk, Nicole and Marian at front desk provided exceptional service, always greeting us with a smile and ensuring all our needs were met promptly. Their professionalism and friendliness made our stay truly memorable. I highly recommend it for anyone visiting Dubai!

Ed edreph0

Stayed a couple of nights in July. Pool was be ring refurbished and only gave a few weeks noticed in their website and could not change in time. Paid for breakfast that was included in the room, but was not mentioned at check in. So paid double. Staff needs to be trained better as managers should acknowledge this.

Mubarak A (Amakin.ae)

I would like to thank 𝗠𝗘 𝗗𝘂𝗯𝗮𝗶 front desk employees who helped us with our problem, specially 𝐌𝐫.𝐣𝐨𝐬𝐞 and the 𝐥𝐚𝐝𝐲 𝐂𝐥𝐚𝐮𝐝𝐢𝐚, they were flexible and patient with us, moreover I have been upgraded to the next category. Also my thanks goes to 𝐌𝐫.𝐊𝐚𝐫𝐢𝐦 who always offers his initiative to help us. Their breakfast restaurant 𝗖𝗲𝗻𝘁𝗿𝗮𝗹 is way too excellent, you could either order from their own menu or choose from the buffet. Luggage porter 𝗜𝗯𝗿𝗮𝗵𝗶𝗺 was so kind, thank you man.

Гульнара Газизова

The parking service here is terrible. The staff are useless and don't know anything about parking for office employees in the building. The manager wouldn't apologize and did nothing to help, just saying, "You've already paid, so what can I do?" even though I shouldn't have had to pay. The hotel staff have no idea what good service is. They made me wait in the heat and didn't even offer to let me wait inside while I waited for the manager. The hotel's management can't fix the parking issue because they don't control it—it's just a mess. I also had a bad experience with a taxi. As I was about to open the door, a parking attendant knocked on the hood, making the driver move forward. I got scared and dropped my documents. This place doesn't care about customers, only appearances.

Um Mohamed S

Not recommended unfriendly and unprofessional staff, they don’t care about customers satisfaction as they care only about money. 5 stars great architectural building should be managed by more professional team not like what I dealt with in my first and last visit to this hotel. After we completed the check-out procedures and left the hotel, we had to go back because one of my children forgot an item in his room. Then we were surprised by the receptionist asking me to pay 250 dirhams for the damage to the leather paper holder on the desk, which she claims one of my children had drawn on with a pen. I paid the amount even though the check-out procedures had ended and there was no evidence that the damage occurred during our stay. I requested that there be a statement of the costs of damage to the items in the room. They were very rude to me and uncooperative, so I advise the hotel management to look into this matter and ensure the competence of the employees who deal with the hotel guests.