The Lexington Hotel

Suzanne Trushin

I am not sure what people are complaining about. We had a great experience. Yes, we are Marriott members so maybe that helped a bit but I think people’s expectations are too high if they were unhappy here. The room are clean and comfortable, the cleaning staff nice and efficient. Check in takes a few minutes because it is a crowded hotel but the people behind the desk are nice and are working as quickly as they can. If you don’t get free breakfast as part of your package or Marriott status, I do agree it is expensive and you can do better at 15-20 different bakeries or coffee shops within 5 minutes of the hotel. The bar has a lovely happy hour and nice bartenders. The location is perfect to get anywhere and everywhere in the city. We had an excellent experience and will definitely be back.

Fagmeedah Petersen

Good location in the middle of everything. Great private gym, including classes. Free Coffee station in the morning, water all day, lively bar with tasty pizzas, although the menu is limited. Starbucks on the ground floor. Beds were surprisingly soft, not the usual firm Marriott standard of bed. Snazzy electric remote control blinds. Non-dairy powder coffee creamer in the room was a disappointment.

Matt Eddy

This hotel perfectly captures the rainforest feeling. As soon as you step into your room, your senses will be assaulted by mildew, dampness and assorted cleaning products to cover the smell. I’ve never seen water damage/marks on lamps before (see photo). The swirls of browns on beige lamps shades is wondrous. Also, I can’t imagine that the margins on the $300+ rooms are so razor thin that they need to charge $3 per piece of luggage to watch it for a few hours.

Nadia Newman Speaker Beauty Coach

5 stars in my book Sofia the cleaning lady on the night shift was a shinning star! She is from Afghanistan and she has the most beautiful eyes and smile. She was so friendly and went above and beyond she understands 360 customer service!!! This hotel is great and highly recommend it! I stay in NYC hotels very often and this is a beautiful lobby and very nice hallways, lobbies and rooms. I love the theme on NYC graphic art wall covering throughout the hotel. The elevators are clean and love the upbeat music as well nice touch! The restaurant with bar is beautiful like a Jazz lounge theme complete with velvet chairs! Finally the price is extremely affordable in comparison to hotel in this location!

Klara Hömerlein

Our stay at the hotel was quite a mixed experience. On the positive side, the woman working at the bar was very friendly and made us feel welcome. Additionally, the housekeeping staff did an excellent job—our room was always clean and well-maintained throughout our stay. Unfortunately, there were several significant downsides that negatively impacted our experience. First, despite the official check-in time being at 4 PM, we didn’t get into our room until 7:30 PM. This was after an exhausting 8-hour flight, and we were completely worn out, yet had to wait several more hours before finally getting access to our room. No compensation or apology was offered for the inconvenience, which was very disappointing. Furthermore, we were unexpectedly charged $3 just for storing our luggage. This seemed like an unnecessary and petty fee, especially considering the inconvenience we had already experienced. To top it all off, we were later charged an additional $120 in taxes without any prior notification. At no point during our stay were we informed about this charge, and no explanation was provided. This left us feeling misled and frustrated by the lack of transparency. Overall, while there were some positives during our stay, these issues made the experience far from ideal, and we left feeling unsatisfied. Klara & Alex