Overview
A world of tropical delight awaits at the 5-star Hilton Cancun, An All-Inclusive Resort, on the spellbinding Caribbean shores of Mexico. Perfect for a paradise holiday with the whole family, this sensational beachfront hotel features superb pools,...
A world of tropical delight awaits at the 5-star Hilton Cancun, An All-Inclusive Resort, on the spellbinding Caribbean shores of Mexico. Perfect for a paradise holiday with the whole family, this sensational beachfront hotel features superb pools, a colourful splash playground and clubs for kids and teenagers. Guests will also discover a fitness centre, yoga, sports, activities and a fabulous programme of evening entertainment. Plush rooms and suites provide comfortable spaces for rest and relaxation, while culinary treats from near and far are on the menu in the excellent restaurants.
How far is the nearest beach?
Hilton Cancun, An All-Inclusive Resort is located next to the beach.
Distance from the airport
Cancun International Airport is approximately 16km away from Hilton Cancun, An All-Inclusive Resort.
Pools
Restaurant
Bar
Gym
Beach
Parking
Wifi
Kids Club
For Families
Tropical View One King Bed Guestroom
- Balcony
- King-size bed
- HDTV
- Free Wi-Fi
- Air conditioning
- Sitting area
- Sofa
- Safe
- Telephone
- Radio alarm clock
- Table and chairs
- Coffee maker
- Mini fridge
- Large bathroom
- Hairdryer
- Bathroom amenities
- Iron/ironing board
Ocean Front One King Guestroom
- Balcony with ocean views
- King-size bed
- HDTV
- Free Wi-Fi
- Sitting area with sofa
- Table and chairs
- Safe
- Coffee maker
- Mini fridge
- Telephone
- Iron/ironing board
- Radio alarm clock
- Air conditioning
- Hairdryer
- Bathroom amenities
Swim-Up Tropical View Two Queen Beds Guestroom
- Swim-up patio
- 2 queen-size beds
- HDTV
- Free Wi-Fi
- Air conditioning
- Sitting area
- Safe
- Table and chairs
- Mini fridge
- Coffee maker
- Radio alarm clock
- Telephone
- Bathroom
- Hairdryer
- Bathroom amenities
- Air conditioning
- Ironing board
Ocean Front One Bedroom Suite - King Bed
- Furnished patio
- King-size bed
- HDTV
- Free Wi-Fi
- Air conditioning
- Living room
- Sofa
- Coffee maker
- Radio alarm clock
- Mini fridge
- Telephone
- Safe
- Large Bathroom
- Hairdryer
- Bathroom amenities
- Iron/ironing board
Family 2 Bedroom Suite - King Bed and 2 Queen Beds
- King size bed and 2 queen-size beds
- HDTV
- Air conditioning
- Living area
- Sofa
- Armchair
- Dining area
- Mini fridge
- Radio alarm clock
- Telephone
- Safe
- Coffee maker
- Two bathrooms, one with a bathtub
- Hairdryer
- Bathroom amenities
- Iron/ironing board
Facilities
- Swimming pools
- Splash playground
- Pool activities
- Fitness centre
- Children’s club
- Teens zone
- Beach volleyball
- Football
- Arts and crafts
- Yoga
- Fitness sessions
- Evening entertainment, including live music, shows and themed parties
- Free Wi-Fi
- Restaurants
- Bars
- Gift shop
- Meeting and event facilities
- Wedding services
- Free parking
- Concierge
*Please note that charges may apply to some activities and for the use of some facilities
All-inclusive
The Hilton Cancun, An All-Inclusive Resort all-inclusive concept includes the following:
- Daily breakfast, lunch, dinner and snacks, with 12 gastronomic experiences, including 5 speciality restaurants and 3 bars
- Stocked minibar, refreshed daily
- Premium wines and liquors
- Unlimited ice cream and churros
- 24-hour room service
- Pool and beach service
- Live shows
- Nightly activities and entertainment
- Pool activities
- Access to state-of-the-art fitness centre
- Kids and teens clubs
- Kids pool area and splash playground
- Infinity pools
- Yoga
- Wi-Fi
- Concierge service
Details, including times and benefits, may be subject to change. Charges may be applied for dining at some restaurants, special dinners and dishes, some beverages, and other amenities.
4.4
Google reviews (4050)
April E
The room was very beautiful and spacious with a comfortable bed and gorgeous balcony. My husband and I had a great experience overall! All the staff are very nice and helpful throughout the entire stay. We thoroughly enjoyed eating out and getting beverages thanks to a delightful staff member named Humberto! He gave excellent service, he was super kind all the time, and was always making us laugh! We always looked forward to seeing him during our meals. I would highly recommend vacationing at the Hilton all inclusive Cancún! It was such a delightful and relaxing stay.
Tarick Jackson
Overall amazing experience, close distance to airport, luxury rooms with amazing views. Very kid friendly with lots of activity for them and a designated kid pool. Only down side is the food options for vegans. At the private restaurants you have to book they have menu for vegan food but buffet is really bad. Overall very limited options and meal tastes bland and not appealing at all. Could have more night time activities for adults but great family friendly place. Room service available 24/7 and included. I loved our stay there and the kids enjoyed it a lot. If vegan meal options should improve would definitely 100% be here again. Non vegan meals for my in-laws was good, they had no complaints.
Jaelei Yang
I will preface this by stating that I am a Hilton employee. My standards for hotel have changed a lot since working at a hotel and I notice everything since I’ve been staying at a lot of hotels.
From the moment I stepped onto this resort, my expectations were exceeded. The check-in was not busy so after being greeted by the bellman, I breezed through the check-in.
Our room was clean, comfortable, and very chic. My favourite is the balcony and view of the pool area and ocean front. Everyone we encountered was super hospitable and we never felt like we had to wait for anything. I am also not a picky eater so I thought the food was good
and unfortunately I didn’t have enough time to try the Italian restaurant. Pro tip: make your reservations early in the day, their office closes at 5pm.
There’s 24 hour room service. I feel bad I ordered too much sometimes. Just take it easy 🤣
I appreciate the staff from the pool area, lobby, to the restaurants. Thank you all for making my stay a truly relaxing one. I cannot recommend enough.
Emily Welsh
We were thoroughly unimpressed with this establishment. Check in took 55 minutes, the pool was WAY TOO crowded. There were no seats available. The one outside bar that we had access to had at least a 35 minute wait for one drink! Make sure you bring LOTS cash....they expect tips. As someone with lots of food restrictions (from a GI disease- not by choice)- there are no menus or food descriptions anywhere. Only the coffee bar in the main lobby had dairy free milk available. The "main bar" is in the lobby, so it's constantly packed and overcrowded. The road into the resort is insanely long and surrounded by swampy bramble/plants, which makes it isolated, so there's no way to just go explore the town, without getting a taxi. I do have to say the buffet food was excellent. We could never make a reservation at a restaurant, because you can't make one without a room number-but you don't get your room number until you're there, but by then all the seats are taken. Almost all of the staff did their absolute best, and were so kind, but in my opinion there is a clear management/under-staffing issue. They did not have enough help considering the number of guests the resort was trying to accommodate. I will not return, and I would not recommend this place to anyone. I have it two stars, because it is exceptionally clean, and the food is good. However, I found it to be the opposite of relaxing and recharging. Very disappointed.
Aayush Sharma
Great all inclusive location. Went here with my family in march 2024 and it’s a great place. The pizza from La Luce is heavenly and the buffet is great for all 3 meals. I do have to say the room service Caesar salad isn’t the best. While checking in our tired family of 4 kids had to wait because our room was “undergoing repairs” after waiting for an hour we were downgraded to a worse room. On part of Hilton though they did pay us $1500 for the inconvenience. The kids club is a great place to leave the little ones and your teens to have a little alone time. Overall it’s one of the best all inclusive resorts in the area.
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