Overview
A spectacular combination of stunning natural beauty, sublime facilities and sumptuous accommodation make the magnificent Occidental at Xcaret Destination a superb choice for an exceptional Mexico holiday. Located next to the Xcaret eco-archaeolo...
A spectacular combination of stunning natural beauty, sublime facilities and sumptuous accommodation make the magnificent Occidental at Xcaret Destination a superb choice for an exceptional Mexico holiday. Located next to the Xcaret eco-archaeological park in the heart of Mexico’s Rivera Maya, the all-inclusive, 5-star complex is a magical tropical sanctuary with swimming pools and a private bay. Whether it’s sophisticated relaxation you’re seeking or exotic adventures, the Occidental at Xcaret Destination is an ideal pick for the ultimate Mexican getaway.
How far is the nearest beach?
The Occidental at Xcaret Destination is located next to a small, sandy bay with access to the sea.
Distance from airport
Cancun International Airport is approximately 63km away from the Occidental at Xcaret Destination.
Pools
Restaurant
Bar
Beach
Golf
Parking
Spa
Wifi
Kids Club
For Families
Gym
Deluxe Room
- Terrace or balcony
- King-size bed or 2 double beds
- Full bathroom with a shower and toiletries
- TV
- Air conditioning
- Radio alarm clock
- Fan
- Free Wi-Fi
- Telephone
- Safe
- Minibar
- Coffee machine
- Iron and ironing board
- Hairdryer
Deluxe Concierge Room
- Terrace or balcony
- King-size bed or 2 double beds
- Full bathroom with a shower and toiletries
- TV
- Air conditioning
- Fan
- Free Wi-Fi
- Radio alarm clock
- Telephone
- Safe
- Minibar
- Coffee machine
- Iron and ironing board
- Bathrobes
- Slippers
- Bottle of wine the day after arrival
- Fruit
- Truffle platter the day after arrival
- Exclusive concierge services
Deluxe Plus
- Terrace or balcony with garden view
- King-size bed or 2 double beds
- Full bathroom with a shower and toiletries
- TV
- Air conditioning
- Fan
- Free Wi-Fi
- Radio alarm clock
- Telephone
- Safe
- Minibar
- Dispenser with premium bar
- Microwave oven
- Coffee machine
- Iron and ironing board
- Hairdryer
- Bathrobes
- Slippers
- Fruit
Junior Suite
- Terrace or balcony
- Bedroom with king-size bed or 2 double beds
- Living room
- Full bathroom with a shower and bathroom amenities
- TV
- Air conditioning
- Fan
- Free Wi-Fi
- Radio alarm clock
- Telephone
- Safe
- Minibar
- Coffee machine
- Iron and ironing board
- Hairdryer
- Bathrobes
- Slippers
- Bottle of sparkling wine
- Strawberries covered in chocolate
- Continental breakfast in bed once per stay (booking required)
Romance Suite - Royal Level
- Tropical garden view
- King-size bed
- Private terrace with hot tub
- Free Wi-Fi
- Sparkling wine and chocolate-covered strawberries the day after arrival
- Espresso coffee machine
- TV
- Minibar
- Dispenser with premium bar
- Bathrobe and slippers
- Concierge service
All-Inclusive
The Occidental at Xcaret Destination all-inclusive programme includes the following:
- Meals, drinks, snacks and gratuities
- 11 restaurants, including 2 buffet-style dining venues, 5 speciality restaurants, a daytime snack bar, 2 night-time snack bars and an exclusive a la carte restaurant for Royal Level guests
- Domestic drinks, including soft drinks, house wine, beer, various alcoholic drinks, cocktails and hot drinks
- Access to 11 bars, including the disco
- Sport facilities, including paddle tennis court, 2 tennis courts, shuffleboard, mini golf and archery
- Access to the children’s club with supervised activities
- Daytime and evening entertainment
- Use of sun loungers and towels at the beach and pool
Please note that details, including times and benefits, may be subject to change without notice. Charges may be applied for dining at some restaurants, special dinners and dishes, some beverages, and other amenities. You will be provided with full details of the all-inclusive programme on arrival at the hotel.
Royal Level
Royal Level benefits include the following:
- Private check-in and check-out
- Exclusive Royal Level Restaurant
- Pool area with sun terrace with waiter service
- Concierge service
- Luxury sheets and pillows
- Nightly turndown service
- 24-hour room service
- Full bathroom with hydromassage bath
- Minibar restocked daily
- Wi-Fi included and access to a computer located in the lobby lounge
Please note that details, including times and benefits, may be subject to change without notice. Charges may be applied for dining at some restaurants, special dinners and dishes, some beverages, and other amenities. You will be provided with full details of the privileges on arrival at the hotel.
4.7
Google reviews (20723)
Analia Munoz
From the second my family and I set foot onto the resort we've been met with friendly faces and a staff that's always willing to go above and beyond to make our stay memorable. Our server, Eduardo Garcia was super attentive during our dinner. They have a great variety of food at the buffet and seem to switch it up quite a bit so it's not repetitive. There's ample seating around the pools and beach. It is a large resort, so there's a lot of walking. I was surprised by the amount of wildlife you'll encounter on the resort grounds. It's really added to the experience. They do offer a tram service, but it's not always reliable. Overall, I will definitely be visiting again.
David Elliott
It's a wonderful resort, the staff are amazing and so accommodating. Top marks to the men and women working at the snack bar they are true professionals in the customer service field. I can't give them enough praise. Julio at the snack bar was a real stand out top notch service every day.
The grounds of the resort are a nature lovers paradise and with the park next door there is always something ro see or do.
As a solo traveller I found the resort to have very friendly and welcoming atmosphere. I would recommend this resort to anyone and everyone.
you will get some exercise here it as it is a large resort and the paths wind through the natural flora and fauna that add to the atmosphere.
5 Stars all the way.
Autumn Herlein
We booked this trip through Expedia and we were not disappointed! The service was amazing in every place here, the location is beautiful, and the rooms were stunning! We had two beds, a balcony, food and drinks in the fridge, and the room was cleaned for us every day! There were so many places to eat and have drinks, and the servers were amazing! Our regular server at the buffet, Ricardo Be was exceptional and very kind! He kept our drinks full with a huge smile on his face! The rest of the staff everywhere else was also so friendly and helpful in every possible way! We had an incredible experience!
Bear Claw
Occidental at Xcaret is a beautiful accommodation right in the heart of the jungle along the Caribbean Sea with amazing views of a variety of different animal species and access to an ocean fed cove full of sea life. There are lots of great excursion options in the area and Xcaret Park is within walking distance of the resort as well (This place is incredible and I would highly recommend visiting). We found the staff to be very friendly, and the rooms to be clean. However, we opted into the VIP program and we were not satisfied with this particular service. Our fridge was not stocked every day, and we didn’t get top ups on coffee either. As this resort is very spread out, we found walking in the extreme heat to be taxing without proper transportation options (it is a long walk to the beach). Being able to book restaurants was difficult as this resort doesn’t have a website or app feature and finding someone to assist without making the trek to the lobby was an adventure in itself. The food was very average and the overall customer service throughout this trip could use some improvement. We were not properly welcomed on arrival, and we had to figure out the rules and the resort layout on our own. Overall, I would recommend this resort as we did have a lovely time, but I would also suggest these improvements in order to live up to the 5 star rating that Occidental at Xcaret prides itself on.
Kymberly Kinney
Occidental X Caret is honestly our favorite place too be! The hotel is fabulous, staff is amazing and food is great! The entertainment is 5 stars! So many activities to do each day. Axel Salazar is fabulous keeping guests busy by the pool and Lagoon area. Swim up bar is awesome, grab a drink there head upstairs to the buffet and see Ramone! He’s absolutely the best! He will keep you smiling 😊 Honestly, there is nothing I could say bad about this hotel, which is why we return every year!
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