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SIGN UP TO RECEIVE VIP ACCESS TO OUR TOP DEALS
When deciding what to pack, you should consider what the weather conditions will be like where you are travelling to. You should also think about what the weather will be like while at sea and remember that your ship will have air conditioning. If you are travelling to destinations where the weather will be hot, it is advisable to pack sun cream, sunglasses and a sun hat. You should also pack sensible footwear for any tours or activities you may go on and consider what clothing you may need if visiting sacred sites or religious buildings, where you may be required to cover your knees and shoulders.
Dress codes differ from ship to ship. Please check your cruise line’s website for information on its dress code.
Your luggage will usually be taken from you by baggage handlers after you arrive at the cruise terminal and delivered to your cabin or stateroom. If you are a fly-cruise passenger, you will have to reclaim your luggage after your flight. If you have transfers organised with the cruise company, your baggage may be taken to the handlers in the vehicle after you arrive at the cruise terminal. If not, you will have to take your luggage to the handlers. It will then be taken to your cabin or stateroom.
Please make sure your luggage is correctly labelled. Please visit your cruise line’s website for more information on luggage procedures.
Most cruise lines provide laundry facilities on their ships. You may, however, have to pay to use them. Please visit your cruise line’s website for more information on laundry facilities.
Wi-Fi is provided on most ships, while many also offer computers with internet access. Please visit your cruise line’s website for more information on its provision and the cost.
Cruise lines have different policies on tipping and gratuities. Please visit your cruise line’s website for more information.
You will usually find that cruise lines offer two evening performances of a show so guests can attend one, either before or after dinner, depending on their sitting time.
Children’s clubs and babysitting services are available on a number of ships. If you wish to take advantage, it is advisable to book early as they are usually very popular and places may be limited. Please visit your cruise line’s website for more information on age limits and for details on how to book and the cost.
Family cruise ships are packed with fun facilities for children, with activities, clubs and play areas available for all ages. Please visit the relevant ship page on our website, or your cruise line’s website, for more information on what your ship has to offer.
Some ships have their own priest or vicar and offer weekend religious services. Others only offer services to mark significant religious days. Please visit your cruise line’s website for more information.
Every ship offers a variety of amenities in its cabins or staterooms, with items depending on the level of accommodation you have chosen. Typical features include a bed, TV, tea and coffee-making facilities, a hairdryer, safe and an ensuite bathroom. Please visit the relevant ship page on our website, or your cruise line’s website, to find out about the features in your cabin or stateroom.
Room service is available on most ships. Please visit your cruise line’s website for information on times and the cost.
You may be able to store your valuables in an in-room safe, if you have one in your cabin or stateroom. Some ships also offer storage services. Please visit your cruise line’s website for more information.
Some plug-in items are not allowed to be taken on ships due to safety reasons and fire regulations. Please visit your cruise line’s website for information about what you can and cannot take on your cruise.
A cashless payment system is in operation on all cruise ships, where you will be required to register a payment debit or credit card before you sail to pay for items onboard. You will then use a keycard or another device to pay for items. You will be presented with your bill at the end of your cruise, which will be paid via the credit or debit card you registered with. If the currency your card uses is different from the one used by your cruise line, you may be charged a transaction fee for the currency exchange. Please visit your cruise line’s website for more information on their payment process.
In addition to your fare, you may find costs for things such as speciality dining, drinks, spa treatments, casino games, Wi-Fi access, activities, excursions and tips and gratuities. Please visit your cruise line’s website for information about possible additional costs.
The currency used on your ship will depend on the cruise line you are sailing with. Please visit the cruise line’s website for more information.
Smoking may be permitted in certain areas on your ship. Some ships also feature cigar lounges. Please visit your cruise line’s website for more information.
You do not have to leave the ship when it stops, unless you are requested to do so. Please visit your cruise line’s website for more information about the procedure when your ship reaches a port of call.
It may be possible to get married or renew your wedding vows while on your ship. However, any ceremony will have to follow strict requirements for it to be considered legal. Please visit your cruise line’s website for more information on getting married or renewing your vows while on one of its ships.
Security reasons mean that only passengers with a valid booking are allowed on the ship.
A Pullman Berth is a pull-down bed that can be folded back up when not in use.
When the water is too shallow for a ship to stop at a pier or a dock, the vessel will use small boats to take passengers to shore. This type of stop is referred to as a Tender Port. Wheelchair users or passengers with limited mobility may not be able to leave the ship at such ports. Please check your itinerary to see if your cruise includes any Tender Ports or visit your cruise line’s website for information.
Onboard Credit (OBC) is money added to your onboard account that you can use during your cruise for activities, excursions, services and entertainment. Please visit your cruise line’s website for more information on what you can spend Onboard Credit on.
