Holidays in Tobago

Raynard Patoir

I didn't stay at the resort, I was there for a celebration. They catered and the food was excellent as well as the staff that served us. They were very, very good and professional to the point where I am planning on spending a vacation there.

Shawn Sukhu

This hotel is one of the "upper class" but does not meet expectations. There has been a lack of upkeep throughout the hotel. It needs a revamp to get up to date with a modern look. The private beach needs to be redone. The barrier of rocks caused moss to develop which does not look or feel welcoming. We ended up walking over to Store Bay. There is a public beach to the right of the hotel too.

Carlo Ross

We thoroughly enjoyed our stay at the Coco Reef Resort and Spa. When we first arrived, we were taken back by the beauty of the entranceway and views directly down to the beach. There are positives and some negatives we experienced, but overall, the kindness of the staff, the beautiful beach, and the convenient location, make it somewhere we would definitely stay again.. should we return to Tobago. Positives: - Great location - beautiful beach - very kind friendly staff - reasonable prices vs other resorts around the world - you’re in the hot carribean in a beautiful resort for half the price of Jamaica/Barbados at comparable resorts - breakfast included and was good - fantastic snorkeling and scuba diving options Downsides: - We arrived very tired from a long flight from Canada. The resort was very quiet and for sure 50% empty. We ended up arriving to the hotel around 11am, exhausted. I had previously emailed them about getting early check in, even very happy to pay for this. They said it would be no problem, and advised it would cost $100 (TT I think, or USD, either way would have been fine). In the end, they made us wait until exactly 3pm to check in. This was not necessary in my opinion. We did enjoy the pool and food while waiting, but we were dead tired and really needed a bed and shower. They should have been more empathetic to this - The ocean area they carved out for themselves did have a lot of moss or algae or whatever on our first day, making it not enjoyable in most areas. However, you can run areas without the moss. They did however do work on it and clean most of it up, and by our second day and the rest of the trip, the moss was 90% gone. We were able to enjoy the water, mostly moss free, for the rest of the trip. - dinner is overpriced. The salad was ridiculous, like one tiny portion of greens, and the shrimp starter was expensive for like 2 pieces of shrimp 😅. Anyways, we somewhat enjoyed our dinner experience there. This can be easily remedied however, by just eating in town which is two mins away, which we did for lunch and dinner basically every day. Summary: Great hotel and we would stay again, but I advise those coming to do your research and manage your expectations. You cannot expect a North American or Mexico style 5 star experience, in little Tobago. If you come ready for some great weather, great water, and a relaxed time in a place with kind people doing their best to cater to you… Tobago is your place. For us, we will be back, and stay at the Coco Reef again

Andrea Cleghorn

The private beach was full of algae and impossible to swim in. The rooms were not properly cleaned. The kettle was shorting. The water tank behind our room flooded put our porch and one of the bedrooms. Some of the staff were nice but some were very rude. I have been coming here for 15 years and sorry to say that this will be my last time. Way too expensive for what you are getting now.

Sohil Garg

Not worth the money. We spent and average of USD 400 per night and the experience was subpar given the price. Facility is overall dated and reminiscent of 1960s, the service staff needs training up and the facility needs to get competitive for the overall value proposition.

Alison John-Williams

This is definitely NOT a luxury hotel. You get ONE key per room regardless of how many people are in the room. (Yes, I said key).The room fridge is only stocked on arrival day with water. All other days, we had to purchase bottled water or drink regular tap water. The crew that cleans the room is not responsible for replacing towels. When we couldn't wait for that crew, due to previous plans, we were ensured that it would be taken care of. Upon our return, we found a plastic bag with towels hanging on our door handle. There's really no entertainment besides someone playing music through their phone. (The music was good though). There is a pool table with uneven legs, so the balls do their own thing when played😆. They're always short of towels at the beach/ pool area. Most of the staff is friendly. A special shout out to the guy at the omelet station..best attitude ever!!

Vicky Gangapersad

Rooms needed to be upgraded but the prices are reasonable for all inclusive meals. Meals were good. My last year visit meals were a bit better and served on time. This year there was limited staff at times. The pool was clean this year. I would return to this resort as they are a work in progress with respect to renovation. I hope that they are able to cover the expenses of the upgrade in time to attract more tourists. I absolutely love the deck where we ate.

Moreno Yaba

Our last hours at the starfish resort was a complete disaster. On November 9th, 2024 my family and I, together with twenty other guest were invited to have dinner at the grill bar as opposed to our usually evening dinner at the dining lounge. The time given by the staff for our dinner was at 7pm. We arrived at 7pm and the staff told us that they were not aware of a 7pm dining because everyone else booked for 8pm. Despite the confusion, they seated us and give us the menu to order our meals. To make the story short, our meals were given to us after two hours and a half of waiting. The manager….. then apologize and told us upon our departure time we will receive a compensation at the front desk. On November 10th at approximately 10:30 AM I realized that we have been a victim of theft; three hundred and forty dollars were stolen from our bag pack in a room that is carefully locked everyday and the only person that enters are the room service caretakers of the resort for cleaning. After an intense and thorough search of our apartment to ensure we did not drop or place the money anywhere else, we reported the incident to the manager at the front desk. The manager came to our room to examine at 11:00AM and assured us that she would report the incident to the cops in hopes that they will arrive before our departure. At around 12:45pm after no check ups or update from the manager , I took it upon myself to go and question if anything was being done about the situation. The lady at the front desk, told me that the manager had step out and is busy serving in the kitchen. We were upset and frustrated about the lack of care and diligence. To make matters worse, the only thing that was given to us for our departure to compensate the poor experience was a bottle of wine. When asked about the money that was stolen, the lady told us that there is nothing that can be done because of the insufficient time left. Basically, the thief earned the right to steal what is not theirs and get away with it!!! Please be aware that there is a thief lurking around in the room service department of this resort!!!!! Today is our last day for our vacation in Trinidad & Tobago and there was absolutely no call made by the staff to update us about the situation after fulling out the incident form. What a disgrace!!!

Linda Millington

Lots of space . Great swimming pool. Good wholesome local produce used . Good value . Can get too busy at weekends when Trinis come over in families. Rooms tend to sweat and feel damp .

sandra matthews

Not a 3 star hotel. Probably shouldn't be starred at all Pros: Beach Hotel ground is clean Cons: Everything else. Buffet is small. Food runs out. Buffet is not a Buffet as someone serves your portions and food is not replenished for the duration of Buffet/ restaurant hours. Coffee shop - non existing. There is a coffee station but if you are not there early enough you do not get cups ...if there is any coffee. Staff; Aweful. Unfriendly. THE ABSOLUTE WORST. We have been to many all inclusive resorts. This one fails in all categories. No entertainment...we stayed two nights and the first was karaoke. No participants. 2nd night.. The scheduled entertainment didn't show up

Anjenny Scoon

I love this hotel and the staff is amazing had the best dinner experience ever. We didn’t have reservations but was able to convince the manager as we were looking for a quiet dinner as upstairs was having a private event and was loud. The chef also came out and greeted us . Food and wine was delicious. Thank you all for a special birthday night November 17th.

David Hyde

1hr after checking in. Someone walked in the room without knocking. And it was the shady security that did it. When I mentioned it to the hotel manager. Got told they were looking into it. Running water, unfortunately it was coming from the A/C. Puddles by the entrance. Shower door didn’t close. Light bulbs burnt out. Worst hotel experience I’ve ever had. Safety coming in the hotel looked great. Unfortunately it’s just for show. Definitely won’t be back. Save your money on this overpriced dump. Nice pool.

jj Britt

We elected to stay at the Magdalena Resort in mid-August 2024 to attend an offsite family reunion. While the resort's beachfront location and ocean views are stunning, the overall experience was mixed. Positives: Beautiful beachfront location Stunning ocean views from private balconies Generally friendly and helpful staff Negatives: Rooms showing signs of wear and tear Outdated furniture and decor Inconsistent cleanliness Overpriced and inconsistent dining options Limited beach access due to rough waters The resort has potential, but significant improvements are needed, especially in terms of room upkeep, dining quality, and beach accessibility. Don’t intend to visit again.

Sharon Samuel

I love that it has a 24-hour pool on both sides of the place. The food was good. Just the restaurant was booked out, and we had to go with the buffet. Room service needs to dust the bed before making it up. Also, the few activities they had were fun for my girls. Had a great experience.

soonya baldeo

Booking: We booked 2 rooms and at the time of booking we asked for the rooms to be next to each other or at least close by. Arrival: Staff was friendly and welcoming however we were given rooms on opposite wings of the hotel (very far apart). When asked about the request I was told sorry, that is all that was available. No effort was made to see if that could be changed at the time. Bell boy: Our very kind and helpful bell boy took us to the first room. After taking our stuff up and seeing how frustrated I was that the other room was on the other side of the hotel, he asked if they didn't try to find you rooms closer together? I told him what was said at check-in and he said he will talk to the manager when he returns. Thanks to his help and the very kind manager on duty we got a phone call saying they will try to find us rooms closer together. Eventually we did get rooms on the same side thanks to this very helpful bell boy who took the time and effort to make our stay comfortable. 99% of the staff at this hotel try their best to make your stay comfortable with the resources they have available. Hotel needs some major maintenance work done on the washrooms. Everything was old and rusting. House keeping: Basic toiletries, towels and bin bags were not replaced after cleaning because of a seeming lack of resources. Cleanliness: Hotel was pretty clean and there was a lot of work being done around to give it a face lift Pool: They have a beautiful family pool and two 24hrs pool Wi Fi: Very slow and spotty