Holidays in Tobago

Shawn Sukhu

This hotel is one of the "upper class" but does not meet expectations. There has been a lack of upkeep throughout the hotel. It needs a revamp to get up to date with a modern look. The private beach needs to be redone. The barrier of rocks caused moss to develop which does not look or feel welcoming. We ended up walking over to Store Bay. There is a public beach to the right of the hotel too.

Carlo Ross

We thoroughly enjoyed our stay at the Coco Reef Resort and Spa. When we first arrived, we were taken back by the beauty of the entranceway and views directly down to the beach. There are positives and some negatives we experienced, but overall, the kindness of the staff, the beautiful beach, and the convenient location, make it somewhere we would definitely stay again.. should we return to Tobago. Positives: - Great location - beautiful beach - very kind friendly staff - reasonable prices vs other resorts around the world - you’re in the hot carribean in a beautiful resort for half the price of Jamaica/Barbados at comparable resorts - breakfast included and was good - fantastic snorkeling and scuba diving options Downsides: - We arrived very tired from a long flight from Canada. The resort was very quiet and for sure 50% empty. We ended up arriving to the hotel around 11am, exhausted. I had previously emailed them about getting early check in, even very happy to pay for this. They said it would be no problem, and advised it would cost $100 (TT I think, or USD, either way would have been fine). In the end, they made us wait until exactly 3pm to check in. This was not necessary in my opinion. We did enjoy the pool and food while waiting, but we were dead tired and really needed a bed and shower. They should have been more empathetic to this - The ocean area they carved out for themselves did have a lot of moss or algae or whatever on our first day, making it not enjoyable in most areas. However, you can run areas without the moss. They did however do work on it and clean most of it up, and by our second day and the rest of the trip, the moss was 90% gone. We were able to enjoy the water, mostly moss free, for the rest of the trip. - dinner is overpriced. The salad was ridiculous, like one tiny portion of greens, and the shrimp starter was expensive for like 2 pieces of shrimp 😅. Anyways, we somewhat enjoyed our dinner experience there. This can be easily remedied however, by just eating in town which is two mins away, which we did for lunch and dinner basically every day. Summary: Great hotel and we would stay again, but I advise those coming to do your research and manage your expectations. You cannot expect a North American or Mexico style 5 star experience, in little Tobago. If you come ready for some great weather, great water, and a relaxed time in a place with kind people doing their best to cater to you… Tobago is your place. For us, we will be back, and stay at the Coco Reef again

Kenny Brunet

We stayed here for 2 weeks as all inclusive. The entire staff were so welcoming and happy to please us. Nothing was too much trouble. The hotel itself while quite old is very large and the amenities are quite nice for Tobago. We enjoyed the use of the gym, pool and the watersports equipment. Paddle boards, kayaks and snorkelling were always available and the enclosed lagoon is perfect for first timers. The variety of fish to see in and just out of the lagoon is amazing. The area where the resort is located has a large variety of shops, restaurants and night life. Adrian and Esther were always friendly and happy and genuinely interested in our satisfaction. We definitely will be back.

Andrea Cleghorn

The private beach was full of algae and impossible to swim in. The rooms were not properly cleaned. The kettle was shorting. The water tank behind our room flooded put our porch and one of the bedrooms. Some of the staff were nice but some were very rude. I have been coming here for 15 years and sorry to say that this will be my last time. Way too expensive for what you are getting now.

Elaine Christopher

Great selection of tasty gyros and other middle eastern dishes. Helpful staff and the choice to eat in or take away.

Vicky Gangapersad

Rooms needed to be upgraded but the prices are reasonable for all inclusive meals. Meals were good. My last year visit meals were a bit better and served on time. This year there was limited staff at times. The pool was clean this year. I would return to this resort as they are a work in progress with respect to renovation. I hope that they are able to cover the expenses of the upgrade in time to attract more tourists. I absolutely love the deck where we ate.

Josh Brizan (JB)

Took a quick trip with my mum, sister and niece last week. Check in was smooth. There was a booking issue with one of the two rooms which was no fault of Starfish and they upgraded us with no hesitation. The rooms were very comfortable with very cold AC. Having a room that lead right out onto the beach was a dream at sunrise/sunset. Breakfast, lunch and dinner were on time every day for the 4 days I was there. The food was obviously not 5 star fine dining level where you get the fanciest of things, but no complaints from me. I ate a lot every day. Especially the fried fish 🤤🤤🤤. Whilst the menu on display at the bar wasn't too comprehensive, the bartender Raul was willing to make us anything we asked for. By the last day I was drinking mango tequila slushies 😂. The couple downsides which aren't too important for me. Food at the Grill Bar took very long to be served unfortunately and because of how open everything, flies were an unavoidable problem. (PS. Get the wedges and eat it with the Tamarind sauce) Also the pool whilst lovely catered more for kids. I wish it was a bit deeper so I could get a good swim in. Back to the good, the staff. Everyone was so friendly and kind and open to helping you out. Even the taxi the front desk called for us to head back to the port, he was so chill and friendly. Shout out to Ashella* in the restaurant area. She was such a sweetheart. Thanks for refilling my mum's coffee so much. 😂 All in all, I had a great time and I think I'll be back with more family next time.

Aaron Fairley

Please save your money and don't go this hotel, the advertising is a lie and is fake. The mirrors in the room are broken down and the bathroom is very small. Service is not good at all, no one is friendly and the breakfast system sucks. It is very very old and old fashion. The pool is also very dirty and no one wanted to swim in it.

Joshua Kalloo

Positives We recently stayed at Star Fish Resort and enjoyed some aspects of our visit. The pool was cleaned daily, which was a nice touch, and the food at the grill restaurant was good. We’d like to give special recognition to Sheryl at the grill restaurant for her friendly service and hard work—she truly made a positive impact on our experience. However, there were significant downsides: Our experience at Courlanders restaurant was disappointing. Most of the staff there were unpleasant, impolite, and provided terrible service. During our 4-day stay, the food ran out each night about an hour before dinner was supposed to close, which was very frustrating. Despite several empty tables being available for dinner and breakfast each day, it took at least half an hour to get seated, which was unacceptable. Additionally, the front desk and bar personnel were grumpy and lacked basic courtesy, which further diminished our overall experience. We’ve stayed at this resort five times, but this was by far the worst service we’ve encountered. Star Fish Resort has a lot of potential, but if this poor service continues, they will definitely start losing business.

Chrystal James

Booked a 3 night all inclusive stay and in summary, I would never ever return to Starfish. Customer service is trash. Front desk check in was very friendly and helpful. But everyone else 👎 Rooms was okay, the view was nice of the ocean and the ac was working good. However, limited charging outlets were available and the WIFI connection was very poor. My bedsheets also had STAINED blood on the cover. There is no elevator to access the rooms once you’re on a higher floor and you have to walk up a flight of stairs first. Please keep that in mind if you may have any disability. No one was able to help us with our luggage either upon check in or check out. Requested to have the room decorated as well and it wasn’t done either 🤷🏾‍♀️ Staff at restaurant were not friendly. The food options are limited compared to other resorts and isn’t tasty. There is absolutely no way for “outside company” to visit you in your room either. They had a problem with my 4 year old Goddaughter visiting me and said I’d have to pay an additional $400 for her 😕 The property itself is dilapidated and is in need for urgent repairs. The hallway area is not fully covered and you can get wet if you’re leaving your room. Also, I witnessed that there is no security officers in the car parking lot. They also have a chain around the main lobby doors at late hours 😂 So you’d have to call on the security officer to open the door for you. Thankful they were not sleeping or in the washroom so I didn’t have to wait an extensive time period for the door to be opened. For Starfish to be a bit pricy, the quality does not match at all. I would not be returning to Rex resorts/ Turtle Beach Resorts/ Starfish. Yall changing the name constantly and won’t upgrade the property and UP YOUR STANDARDS.

Nichole S

I stayed here just for a night and I don't have anything bad to say about my stay at this hotel. The customer service was good and staff was friendly. We were welcomed with a rum punch each, which was delightful. The room was pretty clean and up to sufficient standards, although furnishings aren't brand new as expected, everything was functional. The breakfast buffet was good enough. The compound is beautiful and peaceful with pools, a large golf course, bicycles for you to use, as well as tennis courts. There is self parking, as well as an on- demand cart service to carry you to and from the lobby and your room instead of walking. I would stay here again.

janet Ragoo

The Magdalena hotel is an awesome place ,Yes I will recommend this place if you want a peaceful getaway, the staff are very friendly, at all times they were pleasant, welcoming and very professional!! One small problem we had to wait to long for a room, Oh I must mention breakfast is the best. Thank you Magdalena for our stay on the 25th to the 27th February 2022.

Sharon Samuel

I love that it has a 24-hour pool on both sides of the place. The food was good. Just the restaurant was booked out, and we had to go with the buffet. Room service needs to dust the bed before making it up. Also, the few activities they had were fun for my girls. Had a great experience.

Ian McArdle

Our third visit to Magdalena Grand. There are aspects of the hotel that are getting in need of some TLC, but the service is as excellent and the welcome as warm as ever. The food is fantastic and since our last stay, the golf course has been improved to a championship standard.

soonya baldeo

Booking: We booked 2 rooms and at the time of booking we asked for the rooms to be next to each other or at least close by. Arrival: Staff was friendly and welcoming however we were given rooms on opposite wings of the hotel (very far apart). When asked about the request I was told sorry, that is all that was available. No effort was made to see if that could be changed at the time. Bell boy: Our very kind and helpful bell boy took us to the first room. After taking our stuff up and seeing how frustrated I was that the other room was on the other side of the hotel, he asked if they didn't try to find you rooms closer together? I told him what was said at check-in and he said he will talk to the manager when he returns. Thanks to his help and the very kind manager on duty we got a phone call saying they will try to find us rooms closer together. Eventually we did get rooms on the same side thanks to this very helpful bell boy who took the time and effort to make our stay comfortable. 99% of the staff at this hotel try their best to make your stay comfortable with the resources they have available. Hotel needs some major maintenance work done on the washrooms. Everything was old and rusting. House keeping: Basic toiletries, towels and bin bags were not replaced after cleaning because of a seeming lack of resources. Cleanliness: Hotel was pretty clean and there was a lot of work being done around to give it a face lift Pool: They have a beautiful family pool and two 24hrs pool Wi Fi: Very slow and spotty